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Business Skills

XBD 0112 - Facilitating Adult Learners

You will discover ways to motivate adult students by tapping into their learning styles, interests, and needs. Learn dozens of powerful teaching techniques that will keep your adult learners excited and help them absorb your material effortlessly. You will also review course planning, creating a welcoming classroom setting, and using educational aids and technology. Finally, discuss classroom discipline and look at tools you can use to measure your students' performance. To enroll or for more information about this online class and/or additional start dates, visithttp://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90699 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40
90700 510 CEONL ------- - 10/14/15-12/04/15 Online Faculty 40 of 40
90701 511 CEONL ------- - 11/11/15-01/01/16 Online Faculty 40 of 40
90702 512 CEONL ------- - 12/09/15-01/29/16 Online Faculty 40 of 40

XBD 0591 - Effective Business Writing

Do you have a nagging suspicion that a small improvement in your writing skills might also improve your career prospects? This course will help you identify and eliminate problem areas. Learn the secret to developing powerful written documents that immediately draw readers in and keep them motivated to continue until your very last, well-chosen word. To enroll or for more information about this online class and/or additional start dates, visithttp://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90687 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40
90688 510 CEONL ------- - 10/14/15-12/04/15 Online Faculty 40 of 40
90689 511 CEONL ------- - 11/11/15-01/01/16 Online Faculty 40 of 40
90690 512 CEONL ------- - 12/09/15-01/29/16 Online Faculty 40 of 40

XBD 0614 - Managing Customer Service

Are you empowering your organization with quality customer service suggestions? Do you know how to evaluate your customers or, better yet, what to do with the data once you have it? Discover dynamite methods for bringing out the best in your team, measuring customer service, and learning what you need to do to anticipate the needs of your reps and your customers. Learn how to communicate, resolve complaints, and foster winning traits in each of your reps.

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90424 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 0621 - Accounting Fundamentals

If you are interested in increasing your financial awareness and accountability while also gaining a marketable skill, this course is for you. Learn the basics of double-entry bookkeeping, while also learning how to analyze and record financial transactions, as well as prepare various financial reports at the end of the fiscal period. Accounts receivable, accounts payable, payroll procedures, sales taxes, and various common banking activities will be discussed. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90627 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40
90628 510 CEONL ------- - 10/14/15-12/04/15 Online Faculty 40 of 40
90629 511 CEONL ------- - 11/11/15-01/01/16 Online Faculty 40 of 40
90630 512 CEONL ------- - 12/09/15-01/29/16 Online Faculty 40 of 40

XBD 0622 - Fundamentals of Supervision & Management

This course will help you master the basics of business by learning the language of management. Learn how to make a successful transition from employee to manager and how to manage your time so that you can deal with the constant demands of a managerial job. Learn the skills required to delegate responsibility and motivate your employees. Finally, learn how to solve problems and resolve conflicts so you can accomplish your job more effectively. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90711 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 39 of 40
90712 510 CEONL ------- - 10/14/15-12/04/15 Online Faculty 40 of 40
90713 511 CEONL ------- - 11/11/15-01/01/16 Online Faculty 40 of 40
90714 512 CEONL ------- - 12/09/15-01/29/16 Online Faculty 40 of 40

XBD 0623 - Fundamentals of Supervision and Management II

Have you ever felt technically prepared for a supervisor's role, yet felt defeated by all of the people issues that seem to arise? Master the basics of communication, because effective communication is essential in your quest to be a good manager or supervisor. You will be able to assess your own personality, as well as the personalities of your co-workers and boss, and you will develop a plan of action to improve both your interpersonal skills and your work relationships. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90412 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 0643 - Accounting Fundamentals II

You will build on the knowledge you gained in our Accounting Fundamentals I course to provide a solid understanding of corporate accounting practices. You will be able to analyze transactions and prepare various corporate financial reports. You will also gain practical experience working with dividends, plant assets, depreciation, accrued revenue and expenses, retained earnings, stockholders' equity, and more. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90394 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 0653 - Mastery of Business Fundamentals

Are you interested in acquiring practical business experience in strategic planning, management, and finance without enrolling in an MBA program? Understand the significance of strategic planning and discover how external and internal environmental factors affect an organization. Learn about various organizational structures and determine how to use leadership, motivation, and control for maximum impact. Understand how successful organizations use performance measurements to stay on track. Master the fundamentals of accounting and increase your knowledge about key financial terms, cash flow management, financial statements, and cost control. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90735 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40
90736 510 CEONL ------- - 10/14/15-12/04/15 Online Faculty 40 of 40
90737 511 CEONL ------- - 11/11/15-01/01/16 Online Faculty 40 of 40
90738 512 CEONL ------- - 12/09/15-01/29/16 Online Faculty 40 of 40

XBD 0655 - Introduction to Business Analysis

Give yourself an employment advantage by developing analytical skills that are consistently in high demand. This course will teach you powerful quantitative methods that will have you making better, more informed, and more effective business decisions. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90418 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 0656 - Business and Marketing Writing

This fun, introductory course will teach you to write or identify copy that achieves business and marketing goals. Improve your work, your knowledge, your company's image, and your chances of getting hired, promoted or applauded! Learn how business and marketing objectives affect writing choices. Gain practical writing instruction in grammar, clarity, structure and more. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90663 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40
90664 510 CEONL ------- - 10/14/15-12/04/15 Online Faculty 40 of 40
90665 511 CEONL ------- - 11/11/15-01/01/16 Online Faculty 40 of 40
90666 512 CEONL ------- - 12/09/15-01/29/16 Online Faculty 40 of 40

XBD 0657 - Professional Sales Skills

Today, there are no shortages of opportunities for skilled salespeople. If you have always dreamed of becoming successful in sales, this course is exactly what you need. Learn how to turn prospects into buyers, how to provide proper customer service, how to develop a sales plan, and more. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90747 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40
90748 510 CEONL ------- - 10/14/15-12/04/15 Online Faculty 40 of 40
90749 511 CEONL ------- - 11/11/15-01/01/16 Online Faculty 40 of 40
90750 512 CEONL ------- - 12/09/15-01/29/16 Online Faculty 40 of 40

XBD 0658 - Effective Selling

The goal of this course is not to teach you how to make a sale today, but to help you discover how you can easily convert a potential customer into a long term asset. Learn how to lay the groundwork for repeat business and your future success. With the knowledge, planning skills, communication techniques, and the understanding of human nature that you will gain from this course, your sales will grow as if by magic. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90409 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 0659 - Fundamentals of Technical Writing

Learn the skills you need to succeed in the well-paying field of technical writing. Discover the secrets of successful technical writers, including technical writing conventions, interviewing skills, documentation management, publishing and formatting techniques, and how to get your first job as a technical writer. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90723 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40
90724 510 CEONL ------- - 10/14/15-12/04/15 Online Faculty 40 of 40
90725 511 CEONL ------- - 11/11/15-01/01/16 Online Faculty 40 of 40
90726 512 CEONL ------- - 12/09/15-01/29/16 Online Faculty 40 of 40

XBD 0664 - Building Teams that Work

Teams are becoming a staple in today's workplace. Learn the components of a successful team and the stages of its development. Master the skills you will need to effectively manage projects, make decisions, and solve problems in a team setting. Learn the pitfalls of unhealthy group interaction and minimize any of its effects on your team. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90406 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 0665 - Achieving Success with Difficult People

Do you know people whose behavior makes completing even the simplest tasks difficult? Learn how to have more successful relationships with difficult bosses, co-workers, students, neighbors or family members. Gain helpful information for understanding yourself, solving people problems, and improving your professional productivity. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90639 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40
90640 510 CEONL ------- - 10/14/15-12/04/15 Online Faculty 40 of 40
90641 511 CEONL ------- - 11/11/15-01/01/16 Online Faculty 40 of 40
90642 512 CEONL ------- - 12/09/15-01/29/16 Online Faculty 40 of 40

XBD 0666 - Business Finance for Non-Finance Personnel

Are you interested in making better business decisions to increase your company's profits, move you up the corporate ladder, and help you reach a better personal financial position? Learn the basics of how a business operates, included how to develop successful business strategies and how to use financial statements to make better decisions. Position yourself to be more confident in your business and financial decisions. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90675 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40
90676 510 CEONL ------- - 10/14/15-12/04/15 Online Faculty 40 of 40
90677 511 CEONL ------- - 11/11/15-01/01/16 Online Faculty 40 of 40
90678 512 CEONL ------- - 12/09/15-01/29/16 Online Faculty 40 of 40

XBD 5004 - A to Z Grant Writing

A to Z Grant Writing is an invigorating and informative course that will equip you with the skills and tools you need to enter the exciting field of grant writing! You'll learn how to raise needed funds by discovering how and where to look for potential funders who are a good match for your organization. You'll also learn how to network and develop true partnerships with a variety of funders, how to organize a successful grant-writing campaign, and how to put together a complete proposal package. This course speaks mainly to nonprofit organizations, schools, religious institutions, and municipalities seeking grants from foundation, corporate, government, and individual donors. It's also an excellent primer for individuals wishing to become grant-writing consultants or community grant-writing volunteers. Many of this course's elements also easily translate to the for-profit field and to individual artists, and material specifically designed for businesses and individuals is included. No matter who you are or what level of experience you have, you'll find the A to Z of writing and submitting successful proposals here! To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90391 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 39 of 40

XBD 5010 - Get Grants!

Here's good news if you're a grant writer-even in lean times, there's plenty of money out there! In this course, two experts who've raised millions of dollars in grant money will tell you how to develop successful, fundable grants. First, they'll walk you step-by-step through the process of grant proposal writing, revealing the "must-have" proposal elements and the seven deadly sins you need to avoid. You'll learn to recognize what makes a project attractive to a funding agency and see how to create a compelling case. In just a few weeks, you'll be prepared to convert an idea into a complete, well-developed package. In addition, you'll discover how to target the best funding agencies for your project and learn insider secrets for approaching them in the right way. You'll also see how to follow up on a proposal, and you'll find out when it's possible to turn a "no" into a "yes." Whether you're interested in writing grant proposals as a career or in obtaining funding for your organization, this course will give you the grant-writing skills you need to outshine your competition. Highly recommended for development professionals, educators, non-profit agency staff members or volunteers, and anyone else involved in fundraising for a large or small organization.While the skills you'll learn during this course are transferable, we do want to emphasize that the focus of this class is on obtaining grant funding for non-profit organizations. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90415 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 5013 - Starting a Nonprofit

Do you dream of starting and running your very own nonprofit? This highly interactive, hands-on course is ideal for anyone who is interested in forming a new nonprofit, converting an informal group to tax-exempt status, or reorganizing an existing organization. It provides practical how-to information about incorporation, organization, and other issues pertinent to anyone involved with a nonprofit start-up. No matter what level of experience you have, you're sure to find this unique course to be a valuable source of useful strategies and industry-specific advice that you can put to immediate use. This clear and enjoyable course, taught by an industry veteran, will answer your every question, providing detailed instructions describing every step you'll need to take to establish and operate a successful nonprofit. You'll learn how to incorporate, select a board of directors, write bylaws, craft a mission statement, obtain tax-exempt status, develop a budget, create a marketing plan, explore fundraising options, and more. The course is also supplemented with useful checklists, worksheets, reading lists, and field trips to a wide variety of online resources. By the time you graduate, you will be well-prepared to meet the challenge of starting and operating a successful nonprofit. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90430 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 5014 - Nonprofit Fundraising Essentials

Take your first step toward a rewarding career in fundraising for nonprofit organizations! First, you'll explore the skills you'll need to become a successful fundraiser. After that, you'll discover where the best corporate and foundation fundraising jobs are and how to apply for them. Next, you'll delve into every area of nonprofit fundraising-annual funds, special events, corporate relations, foundation relations, major gifts, and planned giving. You'll also learn about capital campaigns and find out why they're a crucial element of nonprofit fundraising. Along the way, you'll view real-life examples of writing projects, from gift acknowledgment letters to proposals, and you'll hone your own writing skills. In addition, you'll explore fundraising software tools you can use to track your efforts and enhance your results. By the end of the course, you'll have a wealth of new nonprofit fundraising ideas, and you'll be well on your way to success in this exciting career field. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90427 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 5019 - Introduction to Nonprofit Management

Develop the skills and strategies you need to become an integral part of one of America's fastest growing service sectors. In this course, a twelve-year veteran in the nonprofit management field will show you how to transform your good intentions into a professional plan of action. You'll understand the unique characteristics of nonprofit organizations while mastering the core knowledge necessary to become an effective leader in the nonprofit arena. In this course, you will learn skills and develop strategies that will take your organization to new heights of prosperity and productivity. You'll gain a full understanding the role of the executive director and the board of directors, special event and meeting management, public relation strategies, and how to find a position in this fascinating and rewarding field of work. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90436 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 5020 - Marketing Your Nonprofit

Under pressure to increase membership, expand program value, attract media, entice donors, and develop volunteers, all while keeping an eye on the bottom line? In the face of stiff competition, more worthwhile causes, more regulations, more watchdog agencies, and fewer funding opportunities, you need to work smarter-not longer.This course will show you how to use powerful marketing techniques to compete more effectively for customers, donors, members, and volunteers. You'll also learn how to persuade the media to communicate your organization's message and further its ideals and goals. If your organization relies on a diverse mix of fees, events, and/or contributions for support, you're sure to find this information-packed course indispensable. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90439 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 5025 - Writing Effective Grant Proposals

Preparing successful grant proposals to receive funding from corporations or foundations requires careful research, meticulous preparation, and graceful writing. Grant administrators tell us that many grant requestors have no real understanding of the proposal writing process and as a result, their worthy causes lose out. If you learn how to avoid the errors that lead to the rejection of your proposal, you will be better prepared to help the causes you most admire. This course will walk you through all of the essential steps--including an important discussion of what you must do when the grant arrives! In this course, you'll learn how to become fully familiar with the institution or project for which you are requesting support. You'll get valuable guidance in preparing a background statement and a brief financial statement to support your request. You'll also research some charitable foundation and corporate giving sources. Then, you'll learn how to put everything together so you can assemble, write, and submit complete grant proposals to foundations, corporations, and wealthy individuals for any number of your pet projects. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90433 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 5028 - Becoming a Grant Writing Consultant

Good grant writing consultants are always in demand. Learn how you can use a basic knowledge of grant or proposal writing to become an expert in the red-hot grant consulting field. Your instructor, a national grant consulting veteran, will provide you with easy-to-follow instructions that you can use to start your own home-based business. You'll learn what services to offer, how to find clients, and how to set your fees. This is one field where your creative writing skills can literally touch thousands of people and make a true difference in their quality of life. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90403 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 5029 - Advanced Grant Proposal Writing

Do you know the best way to present information in a grant proposal? In this course, an experienced grantwriter will show you how to research and write winning proposals that get funded. You'll become proficient in the proposal format used by the vast majority of public foundations. Learn what to do--and, more importantly what not to do--on your cover sheet, narrative, background page, and your stakeholder and third-party evaluation plan. You'll also discover the quickest and most efficient ways to gather the information you'll need to develop your proposal's attachments, including information on your organization's structure, administration, and finances. And you'll gain a full understanding of the criteria funders use to determine whether your grant proposal gets funded or rejected. You'll become expert at ferreting out corporate, foundation, and government grantmakers, and you'll know how to tailor your responses to information found in the peer review criteria. Before the course is over, you will have discovered a number of significant finishing touches that can give your project the edge over others. You'll know the best type of paper to use, which buzzwords to include, which fonts work best, which types of graphics to include, and a variety of formatting techniques that will make your proposal more competitive. You'll also learn about the importance of obtaining community and political support before submitting a proposal to any government agency. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90400 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

Business and Leadership

XBL 0100 - Addressing Poor Performance

Many leaders struggle with employees who exhibit poor performance or work habits despite repeated coaching. This course builds leaders' skill and confidence in handling chronic performance problems. Leaders learn how to focus on operational and behavioral issues and how to overcome defensive reactions, such as deflecting, blaming and redirecting. Leaders also learn how to gather and use data to provide effective feedback and how to balance seeking and telling to gain commitment for improvement. Leaders practice conducting performance improvement discussions. The on-campus DDI course is approved by HRCI and SHRM for 3.5 hours.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
93638 001 ---R--- 01:00-04:59 PM 10/15/15-10/15/15 RC 146 Summers L 16 of 16

XBL 0102 - Building and Sustaining Trust

What does trust have to do with business success? Everything. Trust is directly linked to employee engagement, retention, productivity, and innovation. Leaders who demonstrate trust and trustworthiness inspire higher levels of performance and organizational commitment. This course introduces the Trust Builders, actions leaders can take to build and sustain trusting relationships, as well as common trust breakers that can quickly erode or break trust. Applying these skills to build trusting relationships enables people to take risks, identify and solve problems, and collaborate to achieve business results. This class is part of the Business Leadership Certificate. The on-campus DDI course is approved by HRCI and SHRM for 3.5 hours.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
93639 003 ---R--- 08:00-11:59 AM 09/10/15-09/10/15 RC 146 Summers L 8 of 16
93640 004 -T----- 03:30-07:29 PM 10/27/15-10/27/15 RC 175 Ferguson G 16 of 16

XBL 0103 - Coaching for Peak Performance

This course helps leaders handle both proactive and reactive coaching discussions. By understanding the importance of four coaching techniques learners can have more effective and efficient interactions. The session incorporates a fast-paced game to understand the techniques. Since both proactive and reactive coaching discussions can be challenging, participants will use their own situations to make the course especially relevant to them. This class is part of the Business Leadership Certificate. The on-campus DDI course is approved by HRCI and SHRM for 3.5 hours.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
93641 002 --W---- 08:00-11:59 AM 09/16/15-09/16/15 RC 146 Hopkins G 4 of 16
93642 003 M------ 05:30-09:29 PM 11/09/15-11/09/15 RC 157 Badaracco M 15 of 16

XBL 0104 - Communicating for Leadership Success

This foundation course introduces leaders to the essential interaction skills that are critical to leadership success. These Interaction Essentials are the core behaviors that leaders need to be effective in the many situations they handle on a daily basis, such as coaching, delegating, and driving change. Leaders will learn how to meet the personal and practical needs of their team members and how to communicate in order to spark action in others to achieve business results. They will also learn how to provide positive feedback that recognizes and motivates individuals and teams as well as developmental feedback that helps others get back on track. This class is part of the Business Leadership Certificate. The on-campus DDI course is approved by HRCI and SHRM for 3.5 hours.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
93643 002 M------ 05:30-09:29 PM 09/14/15-09/14/15 RC 157 Anderson K 10 of 16
93644 003 ----F-- 08:00-11:59 AM 10/02/15-10/02/15 RC 146 Faculty 8 of 16

XBL 0105 - Delegating with Purpose

Delegation is a critical skill for leaders in today's "do more with less" business environment. Fewer resources, changing motivations, virtual employees, and global workforces are just a few of the challenges leaders face as they attempt to meet ever-increasing workplace demands. In this course, leaders learn the skills they need to address these challenges, gain the commitment of team members, develop individual skills and abilities, and enhance the overall capability and capacity of their teams and, ultimately, the organization. Leaders learn to identify the tasks they need to delegate, select the most appropriate individuals, assess capabilities and commitment, and plan the delegation discussion including the level of decision-making authority, amount of support, and methods for measuring and monitoring the delegation. This class is part of the Business Leadership Certificate. The on-campus DDI course is approved by HRCI and SHRM for 3.5 hours.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
93645 003 M------ 05:30-09:29 PM 10/12/15-10/12/15 RC 145 Anderson K 8 of 16
93646 004 ----F-- 01:00-04:59 PM 12/04/15-12/04/15 RC 146 Hopkins G 13 of 16

XBL 0106 - Developing Yourself and Others

Development is critical to attracting and retaining talent, driving employee engagement, preparing future leaders, and ultimately ensuring the success of the organization. Clearly, development is equally important to leaders as well as direct reports. In this course, learners are introduced to a practical process to guide their own and their direct reports' development planning efforts. The outcome is a meaningful development plan that supports the current and future business needs of the organization. This class is part of the Business Leadership Certificate. The on-campus DDI course is approved by HRCI and SHRM for 3.5 hours.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
93647 002 M------ 03:30-07:29 PM 09/28/15-09/28/15 RC 157 Ferguson G 8 of 16
93648 003 -T----- 08:00-11:59 AM 11/10/15-11/10/15 RC 146 Hopkins G 14 of 16

XBL 0107 - Driving Change

This course helps leaders implement change in the workplace so they can avoid the problems that plague 70% of failed change initiatives. Driving Change provides the skills and resources leaders need to accelerate the process of implementing change with their team members and to create an agile work environment where people are more open to change. Leaders will learn how to use three Change Accelerators to turn resistance into commitment and inspire team members to take ownership of change. This class is part of the Business Leadership Certificate. The on-campus DDI course is approved by HRCI and SHRM for 3.5 hours.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
93649 002 M------ 05:30-09:29 PM 08/31/15-08/31/15 RC 157 Anderson K 8 of 16
93650 003 -T----- 08:00-11:59 AM 11/03/15-11/03/15 RC 146 Faculty 13 of 16

XBL 0109 - Essential Interviewing Skills

This full-day, behavior-based interviewing course teaches participants how to interview for the behaviors, knowledge, and motivations that are needed to be successful in a job. It is designed for situations where only one or two interviewers are needed for each selection decision. Participants learn: the implications of a poor hiring decision; how competencies define the requirements of a job; how specific job competencies are the basis of focused interview questions; how to gather and evaluate complete examples of the applicant's past behavior related to the job's competencies; how to conduct interviews in a way that makes a positive impression on the applicant; techniques to interview for motivational fit; and how to avoid legally inappropriate questioning. The on-campus DDI course is approved by HRCI and SHRM for 6 hours.

CEU Hours: .7

Contact Hours: 6.5

 
CRN Days Time Date Location Instructor Seats Open
93651 001 --W---- 08:00-03:29 PM 10/07/15-10/07/15 RC 146 Faculty 16 of 16

XBL 0110 - Resolving Workplace Conflict

Today's business environment presents new and growing challenges forcing organizations to continually increase productivity, improve quality, shorten cycle time, and reduce costs. Survey after survey confirms that people are working longer and harder at jobs that are more complex and have a wider range of responsibilities. At the same time, the way people work and communicate with one another is changing, creating added stress and complexity. The homogenous, single-function, co-located group is being replaced by dispersed, cross-functional teams with diverse areas of expertise. An unfortunate but natural by-product of these challenges is conflict. This course teaches leaders how to recognize the signs of escalating conflict and take appropriate action to minimize damage. This class is part of the Business Leadership Certificate. The on-campus DDI course is approved by HRCI and SHRM for 3.5 hours.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
93652 003 M------ 05:30-09:29 PM 10/05/15-10/05/15 RC 145 Crawford C 10 of 16
93653 004 ----F-- 01:00-04:59 PM 11/06/15-11/06/15 RC 146 Ferguson G 12 of 16

XBL 0112 - Maximizing Team Performance

Managers can misdiagnose the root causes of team conflict or less-than-optimal team performance when they consider only the capabilities or character of individual team members. Often there are more systemic conditions that undermine a team's cohesiveness, collaboration, or ability to achieve goals. This course focuses on how leaders can work with their teams to build the infrastructure that enables maximum performance. Leaders gain experience in diagnosing and applying the five Team Success Factors of Results, Commitment, Communication, Process, and Trust. A resource guide and sample Team Charter is included. The on-campus DDI course is approved by HRCI and SHRM for 3.5 hours.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
93636 001 ---R--- 01:00-04:59 PM 11/12/15-11/12/15 RC 146 Summers L 16 of 16

XBL 0200 - Accounting Basics

You will learn the essential language, concepts and processes of accounting, presented in a practical, non-technical fashion. Cover the nature of accounting and generally accepted accounting principles, as well as the process of accounting, accounting equations, debits and credits, and accounting cycles. Explore how to create financial statements, balance sheets, statements of income and retained earnings, statements of changes in financial position, and more. This class is part of the Business Accounting Certificate.

CEU Hours: 1.2

Contact Hours: 12

 
CRN Days Time Date Location Instructor Seats Open
93654 001 -T-RF-- 08:00-11:59 AM 09/22/15-09/25/15 RC 146 Faculty 8 of 16

XBL 0201 - Analyzing Financial Statements

Learn the accounting terms and concepts that will help you interpret your company's true financial performance by taking an in-depth look at what statements can tell you. You will cover the information required for accurate financial statements, what such statements reveal, and the ratios used in their analysis. This class is part of the Business Accounting Certificate. Note: Those without an accounting background are strongly encouraged to start with Accounting Basics before enrolling in the other courses.

CEU Hours: .8

Contact Hours: 8

Accounting concepts
1.	Accounting equation
2.	Debits and credits
3.	Cash vs. accrual accounting
4.	Generally accepted accounting principles

Financial statements
1.	Balance sheets: Assets, liabilities, stockholders' equity
2.	Statement of income
3.	Statement of cash flows

Financial statement analysis
1.	Steps to interpret and evaluate financial statements
2.	Horizontal and vertical analysis
3.	Identification and analysis of trends
4.	Use of ratios to analyze statements

 
CRN Days Time Date Location Instructor Seats Open
93655 002 --WR--- 08:00-11:59 AM 10/28/15-10/29/15 RC 146 Farmer C 12 of 16

XBL 0202 - Budgeting Fundamentals

There's no doubt -- budgeting is critical to bottom-line performance. You will cover the basics of budgeting in a simple, nontechnical manner. Topics include budgeting concepts and terms; planning, building and implementing a budget; and budgetary management and control. The preparation of operating and capital budgets are emphasized. This class is part of the Business Accounting Certificate. Note: Those without an accounting background are strongly encouraged to start with Accounting Basics before enrolling in the other courses.

CEU Hours: .8

Contact Hours: 8

 
CRN Days Time Date Location Instructor Seats Open
93656 001 -TW---- 08:00-11:59 AM 10/13/15-10/14/15 RC 146 Farmer C 13 of 16

XBL 0203 - Cost Accounting

That part of managerial accounting which identifies, defines, allocates, measures, reports and analyzes current and predicted costs. Cost information is accumulated by a firm's information system and then assigned to various segments and activities (departments, segments, branches, products, territories, etc.). Learning objectives for this class are: 1) The purpose and process of cost accounting; 2) The basic components of a product's cost; 3) The terminology used in cost accounting; 4) How costs behave; 5) How and why predetermined overhead rates are computed; 6) How to separate mixed costs into fixed and variable components using the high-low method; 7) The difference between job costing and process costing methods of accumulating costs; 8) The concept and computation of equivalent units of production; 9) How to prepare a Cost of Production Report. This class is part of the Business Accounting Certificate. Note: Those without an accounting background are strongly encouraged to start with Accounting Basics before enrolling in the other courses.

CEU Hours: .8

Contact Hours: 8

Learning Objectives:
1.  The purpose and process of cost accounting.
2.  The basic components of a product's cost.
3.  The terminology used in cost accounting.
4.  How costs behave.
5.  How and why predetermined overhead rates are computed.
6.  How to separate mixed costs into fixed and variable components using the high-low method.
7.  The difference between job costing and process costing methods of accumulating costs.
8.  The concept and computation of equivalent units of production.
9.  How to prepare a Cost of Production Report.
 
CRN Days Time Date Location Instructor Seats Open
93657 001 -TW---- 08:00-11:59 AM 09/29/15-09/30/15 RC 146 Farmer C 13 of 16

XBL 0207 - Managerial Accounting

Learn the necessary information to make better business decisions in this newly revised course that now meets for 3 sessions to explore topics more in depth than before. You will learn to identify various cost behaviors, predict costs using Excel, utilize cost-volume-profit calculations, business segment reporting, how to create static and flexible budgets and performance reports, how to measure performance through use of return on investment and residual income methods, use operations performance metrics, make vs. buy decisions, know when to add or drop product lines, discounted cash flows, use Excel for capital investment analysis, and financial statement analysis. The class is presented in a practical, hands-on, and supportive fashion. This class is part of the Business Accounting Certificate. Note: Those without an accounting background are strongly encouraged to start with Accounting Basics before enrolling in the other courses.

CEU Hours: 1.2

Contact Hours: 12

 
CRN Days Time Date Location Instructor Seats Open
93637 001 -TWR--- 08:00-11:59 AM 11/17/15-11/19/15 RC 146 Henn R 14 of 16

XBL 0300 - Building a Team Even If You Aren't the Leader

Working within and leading a team requires excellent communication skills. Through interactive exercises and discussions, you will understand teams and team members, embrace diversity and unity, investigate conflict and its resolution, recognize hazards to the team and its mission, identify leadership and communication styles, practice interpersonal techniques, use a function matrix and a decision grid, and learn the guidelines for urgent situations. This class is part of the Business Communication Certificate.

CEU Hours: .7

Contact Hours: 7

Course Objectives
1. To experience teambuilding
2. To define team, group, diversity, belonging
3. To identify characteristics of functioning teams, team members, and team leaders
4. To identify the kinds of teams and the advantages of each
5. To investigate conflict and its resolutions
6. To become familiar with team tools
 
CRN Days Time Date Location Instructor Seats Open
93658 001 ---R--- 08:00-03:59 PM 10/22/15-10/22/15 RC 146 Anderson K 14 of 16

XBL 0301 - Engaging Your Audience

Audience engagement is often forgotten in our fast-paced business world. Did you know that the seating arrangement can pre-determine the level of engagement? Did you know that most adults who listen to a lecture remember only 5 percent of the content 24 hours later? Researchers have found that curiosity, opportunity, relevancy, and novelty (CORN) capture and hold people's attention. Get your audiences involved and excited with 50-plus interactive techniques that will CORN-feed your next audience. This class is part of the Business Communication Certificate.

CEU Hours: .4

Contact Hours: 4

Course Objectives
1. To experience and understand the benefits of engagement
2. To connect engagement with 
a. presentation purpose, 
b. audience diversity, and 
c. desired outcomes
3. To design engagement strategies for presentation scenarios
 
CRN Days Time Date Location Instructor Seats Open
93659 001 ---R--- 08:00-11:59 AM 11/05/15-11/05/15 RC 146 Anderson K 16 of 16

XBL 0302 - Grammar, Punctuation and Proofreading Tips

The tools, tips and techniques presented in this course will help you to develop the competence and confidence you need in written communication. You will concentrate on grammar concerns: effective sentence structure, proper punctuation and correct word usage. You will be able to compose appropriate written correspondence with clarity and conciseness by the end of the course. This class is part of the Business Communication Certificate.

CEU Hours: .4

Contact Hours: 4

Course Objectives
1. To review grammar and sentence basics and strategies
2. To understand punctuation functions
3. To identify proofreading tasks and techniques

 
CRN Days Time Date Location Instructor Seats Open
93660 002 ---R--- 08:00-11:59 AM 10/08/15-10/08/15 RC 146 Anderson K 14 of 16

XBL 0303 - Listening to the Verbal and Non-Verbal

Almost everyone has heard of "Active Listening", but have you heard of the other eight kinds? Listening is a neglected leadership skill. By honing your listening skills, you will gather information, develop rapport, and influence those around you. Consider words, meanings, and messages within the context of non-verbal communication. Learn how to project confidence and calm at your next meeting, to determine if your customer is telling the full truth, and to understand your boss's silence.This class is part of the Business Communication Certificate.

CEU Hours: .4

Contact Hours: 4

Course Objectives
1. To understand the nature of listening with multiple senses
2. To improve business communication and teamwork within a diverse workplace
3. To investigate the impact of non-verbal communication within a diverse environment
 
CRN Days Time Date Location Instructor Seats Open
93661 001 ---R--- 01:00-04:59 PM 09/24/15-09/24/15 RC 146 Anderson K 16 of 16

XBL 0304 - Speaking and Presenting for Business Meetings

Help tame the anxiety you feel when you have to stand up or speak up in a meeting. Practice tips from "professionals who speak" and from "professional speakers." Learn four components to include with each point and four ways to connect with your audience. Discover movement, gesture, vocal and facial expression, speed, volume, pitch, and pause as the tools of your trade. Deliver a personal or organizational story with the "Simple Steps to Storytelling." Small-group and share-pair exercises will provide a safe place to polish your speaking and presenting skills. This class is part of the Business Communication Certificate.

CEU Hours: .7

Contact Hours: 7

Course Objectives 
1. To control anxiety through preparation and techniques
2. To analyze the audience and identify the purpose
3. To apply models in content organization and development
4. To practice relevant storytelling in content development
5. To understand how influential leadership and inspirational language can drive a message
6. To know and use delivery techniques and criteria for dress rehearsals
 
CRN Days Time Date Location Instructor Seats Open
93662 002 -T----- 08:00-03:59 PM 12/01/15-12/01/15 RC 146 Anderson K 16 of 16

XBL 0305 - Writing for Business Results

From writer to readers to results - each element in effective business writing helps create memorable and informative connections that lead to actions and the business at hand. We will review good writing skills such as readability and flow factors. We will consider parallelism, voice, vocabulary, sentence structure, paragraph development and document organization. We will practice collaborative writing and common messages such as inquiries, responses to complaints and compliance requests, and bad news. Additional topics include email management, ancillary elements of letters, and informal and formal reports and proposals. This class is part of the Business Communication Certificate.

CEU Hours: .7

Contact Hours: 7

Course Objectives
1. To understand the nature of business and business writing within the changing context of business communication
2. To apply the concepts of and the connection between the "Reader's Reality" and the "Writer's Agenda" for getting to the point
3. To apply composition models for clarity and completeness in messages
4. To use guidelines in practicing common business messages
5. To understand the criteria for appropriate readability, mood, voice, tone, and formality
6. To increase self-confidence in one's ability in solo or collaborative writing
 
CRN Days Time Date Location Instructor Seats Open
93663 002 ---R--- 08:00-03:59 PM 12/17/15-12/17/15 RC 146 Anderson K 13 of 16

XBL 0306 - Editing, Revising and Polishing Business Writing

Once you have drafted and composed your written communication, you have another stage to apply to the message. Editing is deciding what changes to make, revising is making the changes, and polishing is making it sound good. One slipped word or one convoluted sentence can send a miscommunication and create a misunderstanding. Learn to avoid wordiness, misplaced verbs and modifiers, unrepresented pronouns, inappropriate tone, unfortunate informality, and other writing issues. We will practice editing, revising, and polishing. This class is part of the Business Communication Certificate.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
93631 001 -T----- 08:00-11:59 AM 10/06/15-10/06/15 RC 146 Anderson K 15 of 16

XBL 0307 - Persuasive Writing for Business

Whether it's reports, proposals, presentations, letters or emails, every business communication exists to persuade as well as inform. Learn the principles of persuasion and the practical skills that can advance your career and leadership potential. This class is part of the Business Communication Certificate.

CEU Hours: .4

Contact Hours: 4

Course participants will learn:
1. The role persuasion plays in our daily lives and in business.
2. To identify audience needs and preferences.
3. Persuasive techniques for most situations and audiences.
4. Powerful words and phrases to use in persuasion.
6. The importance of the summary and transmittal document.
7. Self-editing techniques.
 
CRN Days Time Date Location Instructor Seats Open
93634 001 ----F-- 08:00-11:59 AM 10/30/15-10/30/15 RC 146 Billingsley G 16 of 16

XBL 0308 - 7 Tips for Writing Awesome Marketing Content That Gets a Response

Writing has changed dramatically over the past 5 years. This hands-on workshop uses fun, fast-paced activities and games to teach a new way to create marketing content - faster. Participants learn to: write emails, blogs, web content, and social media content; produce content quickly - on difficult deadlines; write for audiences with short attention spans; and use latest industry writing standards.

CEU Hours: .8

Contact Hours: 8

Participants who attend this course will learn how to:

1. Write faster, to meet tough deadlines
2. Simplify the writing process
3. Get people to actually read their emails, web content, blogs, social media posts
4. Edit their own writing to match the expectations of today�s readers
5. Apply 100+ techniques for making the writing process easier
 
CRN Days Time Date Location Instructor Seats Open
93897 001 -T----- 08:00-04:59 PM 10/27/15-10/27/15 RC 181 Faculty 19 of 20

XBL 0320 - How to Transform Disagreement in Meetings

Meetings can dissolve into a mess of entangled opinions and injured feelings or sensibilities. Whether you are the meeting leader or a participant, you can use techniques that will defuse the confusion. Teams that function well embrace dispute and conflict as a way to uncover the best decisions and plans of action. Once the team has navigated through the disagreement, members find commitment and trust on the other side. Learn strategies for transforming disagreement into agreement. This class is part of the Business Communication Certificate.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
93632 001 ---R--- 01:00-04:59 PM 11/19/15-11/19/15 RC 146 Anderson K 16 of 16

XBL 0330 - Building Intercultural Work Teams

In our global world, working within diverse teams that reach across many cultures is a critical business need. Learn powerful strategies and practical skills needed to bridge crucial differences in language, culture and business protocols. This class is part of the Business Communication Certificate.

CEU Hours: .4

Contact Hours: 4

Course participants will be able to:
1. Understand cultural differences in language, social and business behaviors and values.
2. Develop cultural self-awareness.
3. Communicate clearly to non-native speakers.
4. Apply strategies for effective cross-cultural team building and functioning.
5. Learn culturally important touchstones for various cultures, including how they perceive and use time, personal space, body language, gestures and other elements of cultural identity and communication.
6. Appreciate and value the contributions of a diverse team.
 
CRN Days Time Date Location Instructor Seats Open
93633 001 ----F-- 01:00-04:59 PM 10/09/15-10/09/15 RC 146 Billingsley G 16 of 16

XBL 0340 - Speaking to Influence Decisions and Actions

Have you attended a meeting, listened to the speakers, and then later fail to remember even the main points? Most of us have. Yet, speakers can learn techniques that embed content into the collective memory of their audiences. We will analyze effective communication for oratory techniques that are designed to capture an audience's attention and imagination. In an interactive, experiential learning environment, we will apply and practice effective techniques that drive the speaker's or presenter's content into the memory of audience members, so they can digest content, retrieve information, and act on convictions effectively and efficiently. This class is part of the Business Communication Certificate.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
93635 001 -T----- 01:00-04:59 PM 12/08/15-12/08/15 RC 146 Anderson K 15 of 16

XBL 0400 - Effective Supervisory Skills

As a supervisor, you are asked to empower your workforce using a team approach for greater productivity. Learn how to provide leadership for groups and hold them accountable for their own productivity, how to involve employees in their own appraisals, and strategies for training new employees.

CEU Hours: .7

Contact Hours: 7

 
CRN Days Time Date Location Instructor Seats Open
93664 002 -T----- 08:00-03:59 PM 10/20/15-10/20/15 RC 157 Simpson D 15 of 16

XBL 0401 - Facilitation

The facilitator's job is to support everyone to do their best thinking and practice, to understand their common goals and assist in achievement without taking a particular position in the discussion. It is not instructing. It is not mediating. It is critical to the facilitator's role to have the knowledge and skill to be able to intervene in a way that adds to the group's creativity rather than taking away from it. Learn about the essential facilitation aptitudes; good meeting practices; a variety of listening skills including ability to paraphrase; stack a conversation; draw people out; balance participation; and make space for more reticent group members.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
93665 001 -T----- 01:00-04:59 PM 11/03/15-11/03/15 RC 146 Faculty 15 of 16

XBL 0403 - Increasing Your Emotional Intelligence

The definition of Emotional intelligence (EI) is the ability to identify, assess, and control the emotions of oneself, of others, and of groups. This course will help develop your level of EI, identify negative consequences of unmanaged emotions on your personal effectiveness, and increase your empathy and social skills. Practice techniques that achieve greater self-awareness, self-control, and self-motivation. Learn the importance of EI on building good relationships, and how EI can be applied at the workplace to enhance employee relationships and increase productivity.

CEU Hours: .7

Contact Hours: 7

 
CRN Days Time Date Location Instructor Seats Open
93666 001 -T----- 08:00-03:59 PM 10/27/15-10/27/15 RC 146 Summers L 15 of 16

XBL 0405 - Time Management

Time is money, and a lot of it gets lost in disorganization and disruption. Review ways you can organize and prioritize for greater workplace efficiency. Learn to get a grip on your office space, organize your work flow, learn how to use your planner effectively, say no without guilt, and delegate some of your work to other people.

CEU Hours: .4

Contact Hours: 4

Time is money, the adage goes, and lots of it gets lost in disorganization and disruption. This workshop helps you organize and prioritize for greater workplace efficiency. You'll learn to get a grip on your office space, organize your work flow, learn how use your planner effectively, say no without guilt, and delegate some of your work to other people. This workshop is full of ideas for organizing your work area and your paperwork and working on the "right" things.


1.	Left Brain/Right Brain 
2.	Case Study: Another Day at the Office 
3.	Setting Goals 
4.	Planning Tools 
5.	The Four D's 
6.	Organizing your Workspace 
7.	Organizing Files for Retrieval 
   a.	Sorting Based on File Type  
   b.	The Batching Technique 
8.	Managing Your Workload 
   a.	Case Study: Mary Marvelous 
   b.	Workload Analysis 
9.	Delegation 
10.	Projects 
11.	Set a Ritual
 
CRN Days Time Date Location Instructor Seats Open
93667 001 --W---- 08:00-11:59 AM 12/02/15-12/02/15 RC 146 Hopkins G 14 of 16

XBL 0406 - Train the Trainer

In today's business climate, more and more people are becoming trainers, either by choice or because their job demands it. Often they are thrust into a difficult situation without much understanding of what training is or how to do it well. This course is designed to provide you with skills, information, and practical experience to become an effective workplace trainer. Topics include facilitation techniques, learning design, PowerPoint design tips, dealing with difficult students, presentation skills and much more.

CEU Hours: 1.4

Contact Hours: 14

Often subject matter experts are asked to become trainers. This 2-day program covers everything you ever needed to develop dynamic content, present powerful presentations and deliver results. Video-taping is done for enhanced learning.

Learn to:
1.	Assess training needs. 
2.	Establish a evaluation system. 
3.	Use adult learning theory in design & delivery.
4.	Design solid content. 
5.	Add in creativity and fun. 
6.	Engage and involve participants.
7.	Capture participants' imagination.

Leave knowing the basics of developing and delivering effective training. Plus leave with techniques for handling an unruly audience, keeping an audience's interest and strategies for maximizing the learning experience.
 
CRN Days Time Date Location Instructor Seats Open
93668 002 -TW---- 08:00-03:59 PM 10/20/15-10/21/15 RC 146 Hopkins G 14 of 16

XBL 0500 - Grant Writing Finally Made Easy

Develop your grant writing skills and reduce time spent in the process with the exclusive step-by-step method you will experience in this course. It begins with an introduction to grant writing with templates, and culminates with the business of grant writing including ethics and professionalism. Learn how to identify potential funding sources, write goals and objectives, develop evaluation and sustainability plans, and prepare and justify budgets. Included in the course are the workbook and electronic template files to get you well on your way to applying for competitive funding from government agencies, foundations, and corporations; a process that requires a combination of both art and science.

CEU Hours: .4

Contact Hours: 4

1. Strategies for Research in Grant Writing
2. Components of a Grant Proposal 
3. Identifying potential funding sources 
4. Developing Collaboration and Networks
5. Understand proposal guidelines and requests for proposals (RFP) 
6. Writing goals and objectives 
7. Evaluation and Sustainability Planning
8. Preparation of the Budget and justification  
9. Procedures for grants submission and grants start-up 
10. The grant review process 
11. Writing cover letters
12. Preparing a curriculum vitae

 
CRN Days Time Date Location Instructor Seats Open
93669 003 M------ 01:00-04:59 PM 09/14/15-09/14/15 RC 155 Wright B 11 of 16
93670 004 --W---- 08:00-11:59 AM 10/14/15-10/14/15 RC 155 Wright B 13 of 16
93671 005 ---R--- 05:30-09:29 PM 11/19/15-11/19/15 RC 155 Wright B 15 of 16

Entrepreneurial Studies

XBG 0002 - FastTrac Business Plan

In this course you will learn to assess the strengths and weaknesses of a business concept and write a sound business plan. You will collect, analyze and organize market research data into a marketing plan; and prepare the financial projections for your business concept. Textbook available at JCCC bookstore. Fees for this course are based on residency: Out of state $642; Kansas resident $318; Johnson County resident $273. Note: Not eligible for Take 3 discount.

CEU Hours: 4.2

Contact Hours: 42

ENTR 142 (XBG 0002)
�	Title: Fast Trac Business Plan
�	Number: ENTR 142
�	Effective Term: Spring 2015
�	Credit Hours: 3
�	Contact Hours: 3
�	Lecture Hours: 3
Description:
Upon successful completion of this course, the student will be able to evaluate a business concept and write a sound business plan. In the process of doing so, students will be able to assess the strengths and weaknesses of a business concept; collect and organize market research data into a marketing plan; and prepare the financial projects for their business concept. In addition, students will be able to identify and evaluate various resources available for funding small businesses. The course is required for the business plan certificate, the vocational certificate in business entrepreneurship and the associate of applied science degree in business entrepreneurship. 3 hrs. lecture/wk.
Course Fees:
None 
Textbooks:
http://bookstore.jccc.edu/ 
Supplies:
Refer to the instructor's course syllabus for details about any supplies that may be required. 
Objectives
1.	Prepare a well-defined concept statement that clearly explains the business and product(s) and/or service(s).
2.	Describe entrepreneurial characteristics and behaviors important to business success.
3.	Develop personal criteria of what is important in a business venture and evaluate the business concept against these criteria.
4.	Evaluate the business concept against the �ideal� model business characteristics.
5.	Develop a management plan for a business.
6.	Identify the legal requirements for starting and growing a business.
7.	Develop a marketing plan for a business.
8.	Prepare the product or service section of the business plan.
9.	Develop a financial plan for a business.
 
CRN Days Time Date Location Instructor Seats Open
91163 002 ONLNE ------- - 02/16/15-05/18/15 Online Nadlman K 2 of 2
-----S- 08:00-11:45 AM 02/21/15-02/21/15 RC 342    
93548 004 ONLNE ------- - 09/28/15-12/06/15 Online Nadlman K 2 of 2
---R--- 08:00-11:45 AM 10/08/15-10/08/15 RC 342    
93547 003 ONLNE ------- - 09/28/15-12/06/15 Online Nadlman K 2 of 2
M------ 06:00-09:45 PM 10/05/15-10/05/15 RC 342    

XBG 0003 - Opportunity Analysis

This workshop is designed to overcome the barrier that keeps many individuals from starting a business- the lack of a workable idea. Using a three-step approach for identifying and evaluating business ideas, participants will learn to identify a business opportunity that fits their own unique needs and goals. This eight week course is offered in conjunction with the Credit Entrepreneurship Program. Textbook available at JCCC Bookstore. Fees for this course are based on residency: Out of state $428 Kansas resident $212 and Johnson County resident $182. Note: Not eligible for Take 3 discount.

CEU Hours: 2.8

Contact Hours: 28

ENTR 180 (XBG 0003)
�	Title: Opportunity Analysis
�	Number: ENTR 180
�	Effective Term: Spring 2015
�	Credit Hours: 2
�	Contact Hours: 2
�	Lecture Hours: 2
Description:
Upon successful completion of this course, the student should be able to assess the current economic, social and political climate for small businesses. In addition, the student should be able to explain how demographic, technological and social changes create opportunities for small business ventures. This course is required for the associate of applied science degree in business entrepreneurship. 2 hrs. lecture/wk.
Course Fees:
None 
Textbooks:
http://bookstore.jccc.edu/ 
Supplies:
Refer to the instructor's course syllabus for details about any supplies that may be required. 
Objectives
1.	Identify opportunities for small business start-up and/or growth.
2.	Identify and discuss significant changes which impact small business.
3.	Analyze the current environment and make recommendations as to how small business can best maximize beneficial and minimize negative changes.
4.	Conduct an environmental analysis and develop a strategic plan for a specific small business (idea).
5.	Discuss how developments in the local community impact the small business climate. 
Content Outline and Competencies:
I. Opportunities for Small Business Start-up and/or Growth
   A. Keep a written log of opportunities presented within the current
environment.
   B. Accurately evaluate and justify which business opportunities
identified have the greatest possibility of economic success.

II. Significant Changes Which Impact Small Business
   A. Identify and list the types of external information available to
assist small businesses in conducting an environmental analysis.
   B. Identify significant consumer trends affecting business today and in
the near future.

III. Analysis of Current Business Environment and Recommendations for
Small Business
   A. Differentiate between the environmental factors which should be
monitored carefully and those which may be only casually assessed.
   B. Project how positive environmental factors may be capitalized upon
by small businesses.
   C. Identify the unique qualities of small businesses which may enable
them to respond rapidly to business opportunities.
   D. Explain how factors having a negative impact on business may, given
the right environment, be minimized or turned into a business
opportunity.

IV. Environmental Analysis and Strategic Plan for a Specific Small
Business (Idea)
   A. List the four major categories of macro environmental variables.
   B. Conduct an analysis of the macro environment for small business.
   C. Identify which factors in the macro environment have the greatest
impact on small business.
   D. Evaluate how well the proposed business (idea) is supported by
consumer trends.
   E. Conduct a strategic analysis of environmental threats and
opportunities for the proposed business (idea).

V. Developments in the Local Community and Their Impact on Small Business
   A. Conduct an environmental analysis for small business in the local
community.
   B. Evaluate the  climate� for small business within the local
economy.
Method of Evaluation and Competencies:
Case Studies                                      20%
Opportunity Evaluation                            20%
Macro Environmental Analysis                      20%
Micro Environmental Analysis                      20%
Strategic Plan (SWOT Analysis) and Presentation   20%
                                                 100%
 
CRN Days Time Date Location Instructor Seats Open
93551 005 --W---- 02:00-05:10 PM 10/14/15-12/02/15 RC 342 Duffey D 2 of 2

XBG 0004 - Legal Issues for Small Business

You will learn about forms of business ownership, contracts, business owner's liability, agency, bankruptcies, business crimes, intellectual property, labor and employment laws and the regulation of business, civil court procedures and alternate dispute resolution. This eight week course is offered in conjunction with the Credit Entrepreneurship Program. Textbook available at the JCCC Bookstore. Fees for this course are based on residency: Out of state $428 Kansas resident $212 and Johnson County resident $182. Not eligible for Take 3 discount.

CEU Hours: 2.8

Contact Hours: 28

ENTR 160 (XBG 0004)
�	Title: Legal Issues for Small Business
�	Number: ENTR 160
�	Effective Term: Spring 2015
�	Credit Hours: 2
�	Contact Hours: 2
�	Lecture Hours: 2
Description:
Upon successful completion of this course, the student should be able to identify the forms of business ownership and the legal and tax implications for each. In addition, the student should be able to explain laws covering issues such as personnel, contracts and protection of intellectual property. The student should also be able to explain the reporting requirements for local, state and federal agencies. This course is required for the associate of applied science degree and the vocational certificate in business. 2 hrs. lecture/wk.
Course Fees:
None 
Textbooks:
http://bookstore.jccc.edu/ 
Supplies:
Refer to the instructor's course syllabus for details about any supplies that may be required. 
Objectives
1.	Explain the essentials of a contract.
2.	Evaluate the legal forms of organization.
3.	Describe the nature of a business owner�s liability.
4.	Explain the duties and responsibilities of an agency relationship.
5.	Describe the legal ways to protect the proprietary aspects of a business.
6.	Identify resources for zoning, licensing and regulatory information.
7.	Explain the law as it relates to human resource management in a small business.
8.	Explain the different types of bankruptcies.
9.	Identify political issues affecting business ownership. 

Content Outline and Competencies:
I. Essential of a Contract
   A. Identify the requirements of an enforceable contract.
   B. Distinguish between the workings of contract law and tort law.
II. Legal Forms of Ownership
   A. Identify the various forms of legal ownership.
   B. Explain the advantages and disadvantages of each form of business
ownership.
   C. Discuss the tax implications of the various forms of business
ownership.

III. Business Owner�s Liability
   A. Identify areas in which a business may have legal liability
exposure.
   B. Explain methods for addressing the liability aspects of business.
   C. Explain the need for, and process of, finding the right attorney.

IV. Duties and Responsibilities of an Agency Relationship
   A. Explain the nature of an agency relationship.
   B. Identify the risks associated with an agency relationship.

V. Ways to Protect the Proprietary Aspects of a Business
   A. Explain the importance of protecting the proprietary rights of a
business.
   B. Identify how to legally protect the proprietary aspects of a
business.
   C. List the criteria for the patentability of a product.
   D. Explain the patent process.
   E. Describe the process of obtaining trademark and copyright
protection.

VI. Resources for Zoning, Licensing and Regulatory Information
   A. Identify the licensing requirements for a new business.
   B. Investigate the zoning and regulatory requirements for a business.

VII. The Law and Human Resource Management
   A. Identify laws which impact human resource management in small
business.
   B. Describe the role of the Equal Employment Opportunity Commission.
   C. Prepare guidelines to ensure adherence to laws impacting human
resource management.

VIII. Bankruptcy
   A. Explain the different types of bankruptcy.
   B. Describe how state law impacts bankruptcies.

IX. Political Issues Involving Entrepreneurship
   A. Describe recent or pending legislation having significant impact on
small businesses.
   B. Identify political avenues to support small business legislation and
action.
Method of Evaluation and Competencies:
   Examinations (2)                60%
   Research Project                30%
   Class Activities/Discussions    10%
                                  100%
 
CRN Days Time Date Location Instructor Seats Open
93549 002 --W---- 06:00-09:10 PM 10/14/15-12/02/15 RC 342 Magnant J 1 of 2

XBG 0005 - Introduction to Entrepreneurship

You will learn the role of entrepreneurial businesses in the United States and the impact on our national and global economy. You will analyze the skills, commitment, challenges and rewards necessary to successfully operate an entrepreneurial venture, as well as entrance strategies to accomplish such a choice. This eight week course is offered in conjunction with the Credit Entrepreneurship Program. Textbooks available at the JCCC Bookstore. Fees for this course are based on residency: Out of state $428 Kansas resident $212 and Johnson County resident $182. Not eligible for Take 3 discount.

CEU Hours: 2.8

Contact Hours: 28

ENTR 120 (XBG 0005)
�	Title: Introduction to Entrepreneurship
�	Number: ENTR 120
�	Effective Term: Spring 2015
�	Credit Hours: 2
�	Contact Hours: 2
�	Lecture Hours: 2
Description:
The student will understand the role of entrepreneurial businesses in the United States and the impact on our national and global economy. The student will evaluate the skills and commitment necessary to successfully operate an entrepreneurial venture. Additionally, the student will review the challenges and rewards of entrepreneurship as a career choice as well as entrance strategies to accomplish such a choice. 2 hrs. lecture/wk.
Course Fees:
None 
Textbooks:
http://bookstore.jccc.edu/ 
Supplies:
Refer to the instructor's course syllabus for details about any supplies that may be required. 
Objectives
1.	Explain the nature of entrepreneurship as a method of business ownership.
2.	Explore the characteristics of an entrepreneur.
3.	Evaluate one�s own motivation for becoming an entrepreneur.
4.	Discuss the advantages and disadvantages of entrepreneurship as a career choice.
5.	Identify the structure of entrepreneurial businesses.
6.	Analyze the opportunity and impact of technology on entrepreneurial businesses.
7.	Recognize the management, financial, marketing and legal skills necessary to successfully operate and grow an entrepreneurial business venture.
8.	Recognize the challenge to the entrepreneur of continually analyzing and adapting the products, services and operation of their entrepreneurial business venture.
9.	Identify and evaluate the methods of entering an entrepreneurial venture to include starting a new business, buying an existing business, and becoming a franchisee.
10.	Identify global aspects of an entrepreneurial business.
11.	Review current trends and issues in entrepreneurship. 
Content Outline and Competencies:
I. Entrepreneurship Today
   A. Define the role of the entrepreneur in business
   B. Describe the important role small businesses play in the nation�s
economy
   C. Describe the entrepreneurial profile and evaluate your potential as
an entrepreneur
   D. Identify and explain the issues that are driving the growth of
entrepreneurship

II. How Entrepreneurs Move Ideas to Reality
   A. Describe why creativity and innovation are such an integral part of
entrepreneurship
   B. Understand how entrepreneurs enhance their own creativity and that
of their employees.
   C. Discuss the importance of continually analyzing, adapting, and
improving the entrepreneurial business
   D. Identify methods entrepreneurs utilize to continually improve their
product or service and the strategies of operating their entrepreneurial
business

III. Strategic Marketing and Management for the Entrepreneur
   A. Understand the importance of strategic marketing and management to a
small entrepreneurial business
   B. Explain why and how a small business must create a competitive
advantage in the market
  C. Explain the importance of effective financial management in
developing, growing, and sustaining an entrepreneurial business venture
   D. Recognize and understand the importance of legal skills in the
successful operation of an entrepreneurial business
   E. Identify the opportunity and impact of technology to entrepreneurial
business ventures
   F. Analyze global issues and opportunities for entrepreneurial
businesses

IV. Forms of Business Ownership
   A. Define a sole proprietorship, a partnership, a corporation, and a
franchise
   B. Identify advantages and disadvantages of each form of business
ownership
   C. Analyze the advantages and disadvantages of buying an existing
business

Method of Evaluation and Competencies:
Exams 25-30%
Individual and Group Case Studies 35-40%
Presentation of Potential Entrepreneurial Venture 10-15%
Entrepreneurship Trends and Issues Project 5-10%
Homework Discussion Questions 10-15%
  Total: 100%
 
CRN Days Time Date Location Instructor Seats Open
91158 004 ONLNE ------- - 03/23/15-05/11/15 Online Grandgenett C 2 of 2
93543 008 ONLNE ------- - 08/17/15-10/11/15 Online Grandgenett C 2 of 2
93542 007 --W---- 02:00-05:10 PM 08/19/15-10/07/15 RC 342 Grandgenett C 2 of 2
93544 009 ONLNE ------- - 10/12/15-12/06/15 Online Grandgenett C 2 of 2
93540 005 -T----- 02:00-05:10 PM 10/13/15-12/01/15 RC 342 Magnant J 2 of 2
93541 006 ----F-- 05:00-09:30 PM 10/16/15-10/23/15 RC 342 Magnant J 2 of 2
-----S- 08:00-05:00 PM 10/17/15-10/24/15 RC 342    

XBG 0010 - Entrepreneurial Mindset

You will study the skills, attitudes, and behaviors that successful entrepreneurs have historically possessed, as well as the issues, circumstances, and obstacles that shaped their time. You will analyze modern-day successful entrepreneurs who faced hardship and adversity by embracing an entrepreneurial mindset. The characteristics of the entrepreneurial mindset will be dissected and applied to your own mindset and entrepreneurial potential. This 16-week course is offered in conjunction with the Credit Entrepreneurship Program. It is a REQUIREMENT the book for this class is bought in the JCCC Bookstore as it has access codes that are needed for assignments related to course completion. Fees for this course are based on residency. Out of state $642; Kansas resident $318; Johnson County resident $273. Note: Not eligible for Take 3 discount.

CEU Hours: 4.2

Contact Hours: 42

ENTR 130 (XBG 0010)
�	Title: Entrepreneurial Mindset
�	Number: ENTR 130
�	Effective Term: Spring 2015
�	Credit Hours: 3
�	Contact Hours: 3
�	Lecture Hours: 3
Description:
Upon successful completion of this course, the student will be introduced to the entrepreneurial mindset in its true economic and social context by studying the unlimited opportunities that an entrepreneurial mindset can provide. The student will study the skills, attitudes and behaviors that successful entrepreneurs have historically possessed, as well as the issues, circumstances and obstacles that shaped their time. Additionally, the student will analyze modern-day successful entrepreneurs who faced hardship and adversity by embracing an entrepreneurial mindset. The characteristics of the entrepreneurial mindset will be dissected and applied to the student's own mindset and entrepreneurial potential. 3 hrs. lecture/wk.
Course Fees:
None 
Textbooks:
http://bookstore.jccc.edu/ 
Supplies:
Refer to the instructor's course syllabus for details about any supplies that may be required. 
Objectives
1.	Ascertain the economic, political, social and technological climate that supports and hinders the spirit of entrepreneurship.
2.	Trace the origins of entrepreneurial ideas focusing on the economic, political, social and technological conditions of the time.
3.	Evaluate the impact and benefits of applying the lessons learned in dissecting the entrepreneurial mindset.
4.	Translate the historical applications of implementing the characteristics of an entrepreneurial mindset to current applications.
5.	Consider the potential for current implementation of the characteristics of an entrepreneurial mindset considering modern day issues, opportunities and obstacles.
6.	Discuss the application of the entrepreneurial mindset to problem solving.
7.	Affirm the value of the entrepreneurial mindset and its applications on the future of our society.
8.	Utilize ones' personal perspectives, histories, experiences, and viewpoints to identify similarities and differences to the characteristics of an entrepreneurial mindset.
9.	Compare and contrast the entrepreneurial mindset tools utilized historically and in modern times; identify similarities and differences. 
Content Outline and Competencies:
I. Empowering Entrepreneurs
   A. Examine beliefs and assumptions that empower entrepreneurs.
   B. Analyze circumstances surrounding entrepreneurial successes and
failures.

II. Transforming Entrepreneurial Concepts
   A. Identify requirements of implementing an entrepreneurial concept.
   B. Identify actions necessary to move from implements the concept to
achieving sustainable success.

III. Entrepreneurial Opportunities
   A. Identify opportunities that ignite ambition and foster self-reliance
and resourcefulness, perseverance, and determination.
   B. Analyze circumstances, skills and strategies which yield
entrepreneurial success.

IV. Goal Setting
   A. Review goals set by other entrepreneurs and the impact of goal
setting on entrepreneurial success.
   B. Applying the course content, establish individual goals to develop
personal entrepreneurial skills.

V. Learning Strategies
   A. Identify the impact of knowledge applied to effort.
   B. Analyze the power of self-directed life-long learning.

VI. Creating Sustainable Wealth
   A. Demonstrate an understanding of basic financial literacy.
   B. Illustrate how entrepreneurs create sustainable wealth regardless of
circumstances.

VII. Building a Sustainable Brand
   A. Recognize the importance of reliability as a key to building a
successful and sustainable brand.
   B. Discuss the impact responsibility plays in building a successful and
sustainable brand.

VII. Networking
   A. Understand the value a community of success by learning how to
connect and collaborate with innovators, entrepreneurs, mentors and
trusted advisors who can assist in transforming entrepreneurial ideas into
sustainable successes.
   B. Discuss strategies for implementing a personal community of
success.
Method of Evaluation and Competencies:
15-25% Quizzes
40-50% Activities, Discussions and Reflections
30-40% Case Study Analysis
Caveats:
1.	Students will need basic computer skills, word processing skills and Internet search skills for the completion of some assignments. 
 
CRN Days Time Date Location Instructor Seats Open
93546 005 --W---- 09:00-12:45 PM 09/02/15-11/04/15 RC 342 Magnant J 2 of 2
93552 006 ----F-- 05:00-09:30 PM 09/25/15-10/09/15 RC 342 Magnant J 2 of 2
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93545 004 M------ 09:00-12:45 PM 09/28/15-11/30/15 RC 342 Duffey D 1 of 2

Leadership

XBZ 0667 - Leadership

Leadership skills can help you gain the respect and admiration of others, while also allowing you to enjoy success in your career and more control over your destiny. Contrary to popular belief, leadership skills can be learned and developed. Even if you do not hold a leadership position, this course will teach you how to use the principles of great leaders to achieve success in almost every aspect of your daily life. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90421 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBZ 2112 - Communicating with Impact

Effective communication skills enable you to meet the personal and practical needs of your internal partners and external customers. Get what you want from your interactions with others, while making sure you are giving others what they want.

CEU Hours: .15

Contact Hours: 1.5

 
CRN Days Time Date Location Instructor Seats Open
90754 530 CEONL ------- - 01/02/15-12/19/15 Online Faculty 38 of 40

XBZ 2200 - Coaching for Improvement

Your employees need to take responsibility for addressing unacceptable performance or work habits that impact others and your organization, but you must know how to help them do it. Learn to conduct effective improvement discussions and provide the feedback and ongoing support employees need to improve performance.

CEU Hours: .15

Contact Hours: 1.5

Individuals need to take responsibility for addressing unacceptable performance or work habits that impact others and the organization-but leaders must know
how to help them do it.

This course helps leaders conduct effective improvement discussions and provide the feedback and ongoing support people need to improve performance.

Performance Objectives
Helps leaders:
1.	Encourage others to take charge of improving performance and altering work habits, develop an improvement plan, and measure their progress.
2.	Prepare for and conduct successful improvement discussions.
3.	Handle specific challenges that might occur during such discussions.
4.	Foster morale and productivity by addressing performance and work-habit issues in a firm, fair, and consistent manner.

Primary Competencies Developed
1.	Coaching
Secondary Competencies Developed
1.	Communication
2.	Gaining Commitment

Target audience: Frontline leaders through mid-level managers.

Course length: 4 hours
 
CRN Days Time Date Location Instructor Seats Open
90752 530 CEONL ------- - 01/02/15-12/19/15 Online Faculty 40 of 40

XBZ 2201 - Coaching for Success

You will learn a proven coaching process to ensure that you identify coaching opportunities, provide needed coaching and support, observe performance, and measure results until desired outcomes are achieved. In addition, learn how coaching for success benefits individuals, strengthens work groups, and supports your company's objectives and priorities.

CEU Hours: .15

Contact Hours: 1.5

Too many leaders can't let go of the misguided concept that good coaches help their teams learn from mistakes.  They focus on improvement and correct performance after mistakes happen. In today's environment, organizations can't afford trial and error; they need things to be done right the first time.

This course develops leaders who help people achieve goals and avoid problems, a positive experience for themselves and those being coached. Leaders learn a
proven coaching process to ensure they identify coaching opportunities, provide needed coaching and support, observe performance, and measure results until desired outcomes are achieved. They learn how coaching for success benefits individuals, strengthens work groups, and supports company objectives and priorities.

Performance Objectives
Helps leaders:
1.	Prepare people to successfully handle challenging situations and tasks.
2.	Expand their teams' capabilities to give the organization a competitive edge.
3.	Delegate new responsibilities with confidence.
4.	Spend less time reacting to problems because they have prepared their work groups to succeed.

Primary Competencies Developed
1.	Aligning Performance for Success
2.	Coaching

Secondary Competencies Developed
1.	Communication
2.	Developing Others
3.	Gaining Commitment
4.	Inspiring Others

Target audience: Frontline leaders through mid-level managers.

Course length: 4 hours
 
CRN Days Time Date Location Instructor Seats Open
90753 530 CEONL ------- - 01/02/15-12/19/15 Online Faculty 40 of 40

XBZ 2202 - Delegating for Results

You will overcome your hesitation for delegation by learning skills for successfully matching people, responsibility, and authority. Allow your staff to maximize involvement, productivity, motivation, and growth for individuals, groups, and your organization.

CEU Hours: .15

Contact Hours: 1.5

While most leaders understand the need to delegate, they are often hesitant to invest the time and effort up front.  They need to be catalysts who transfer responsibility and authority to achieve key results and enhance the capabilities of their teams.

In this course, leaders overcome their hesitation for delegation by learning skills for successfully matching people, responsibility, and authority.  This allows them to maximize involvement, productivity, motivation, and growth for individuals, groups, and the organization.

Performance Objectives
Helps leaders:
1.	Identify tasks and responsibilities that can and should be delegated and determine the most effective method of allocating them
2.	Assess the scope of delegated tasks and identify the appropriate level of authority and support to give the people doing the work
3.	Use a set of criteria to select the best people for tasks and responsibilities
4.	Use the interaction process to conduct delegation discussions that meet personal and practical needs
5.	Determine methods for monitoring the progress of delegations that will allow you to stay in touch without getting in the way
6.	Identify barriers to delegation and tactics for overcoming them

Primary Competencies Developed
1.	Delegating Responsibility

Secondary Competencies Developed
1.	Coaching
2.	Follow Up
3.	Gaining Commitment


Target audience: Frontline leaders through mid-level managers
Course length: 4 hours
 
CRN Days Time Date Location Instructor Seats Open
90755 530 CEONL ------- - 01/02/15-12/19/15 Online Faculty 39 of 40

XBZ 2204 - Essentials of Leadership

The essence of being an effective leader lies in establishing good interpersonal work relationships and having the ability to spark action in others. This course teaches you how to get results through people. Acquire a set of proven interaction skills, discover seven Leadership Imperatives key to meeting today's challenges, and realize your role as a catalyst leader who inspires others to act.

CEU Hours: .15

Contact Hours: 1.5

The essence of being an effective people leader lies in establishing good interpersonal work relationships and having the ability to spark action in others.

This foundation course for all Interaction Management courses teaches leaders how to get results through people. During the course, they attain the tools necessary for a successful "leadership journey".  Learners acquire a set of proven interaction skills, discover seven Leadership Imperatives key to meeting today's challenges, and realize their role as a catalyst leader who inspires others to act.

Performance Objectives
Helps leaders:
1.	Multiply their effectiveness by motivating their teams and helping people be more effective.
2.	Accomplish more in interactions in less time while enhancing interpersonal relationships.
3.	Help people enhance their performance by providing them with feedback they are willing to accept and upon which they are able to act.

Primary Competencies Developed
1.	Building Strategic Working Relationships

Secondary Competencies Developed
1.	Communication
2.	Gaining Commitment

Target audience: Informal leaders and frontline leaders through mid-level managers.

Course length: 4 hours
 
CRN Days Time Date Location Instructor Seats Open
90756 530 CEONL ------- - 01/02/15-12/19/15 Online Faculty 40 of 40

XBZ 2205 - Leading Change

This course focuses on your crucial role in effectively leading change initiatives in your workplace. Learn how to introduce a change initiative and lead discussions with employees to explore how best to implement the changes. Learn to help others overcome their resistance to change. These skills will enhance your ability to minimize the potentially negative effects of change on morale, processes, and productivity.

CEU Hours: .15

Contact Hours: 1.5

In today's fast-paced, global business environment, external forces-technology, regulations, mergers, the economy-are forcing companies to change their business practices to stay competitive. Their ability to "shift gears" and minimize the impact of change is key to ensuring they cross the finish line ahead of competitors.  

This course focuses on leaders' crucial role in effectively leading change initiatives in the workplace.  Leaders learn how to introduce a change initiative and lead discussions with employees to explore how best to implement the changes. They also learn to help others overcome their resistance to change. These skills enhance a leader's ability to minimize the potentially negative effects of change on morale, processes, and productivity.

Performance Objectives
Helps leaders:
1.	Understand the importance of commitment to and ownership of change for themselves and others.
2.	Effectively introduce change, explore change, and overcome people's resistance to change.
3.	Minimize the negative impact, on individuals, work groups, and the organization, of not adapting to change.
4.	Sustain an environment that embraces change and celebrates successes.

Primary Competencies Developed
1.	Facilitating Change

Secondary Competencies Developed
1.	Gaining Commitment
2.	Leading Through Vision and Values

Target audience: Informal leaders and frontline leaders through mid-level managers.

Course length: 4 hours
 
CRN Days Time Date Location Instructor Seats Open
90758 530 CEONL ------- - 01/02/15-12/19/15 Online Faculty 40 of 40

XBZ 2206 - Resolving Conflict

You will practice how to recognize that a conflict is escalating and minimize damage by using the most appropriate resolution tactic-regardless of which stage a conflict is in. Learn the true cost of conflict to your organization and techniques for handling even the most challenging conflict-related discussions effectively.

CEU Hours: .15

Contact Hours: 1.5

Differences of opinion can quickly escalate into an out-and-out battle. In the workplace, it's the leader's role to recognize the signs of conflict and then to quickly
choose the appropriate level of involvement to help resolve the issue.

This course teaches leaders how to recognize that a conflict is escalating and minimize damage by using the most appropriate resolution tactic?regardless of
which stage a conflict is in. Leaders also learn the true cost of conflict to an organization and techniques for handling even the most challenging conflict-related
discussions effectively.

Performance Objectives
Helps leaders:
1.	Effectively resolve workplace conflict and enhance productivity, efficiency, and morale.
2.	Help others take responsibility for resolving workplace conflict.
3.	Reduce the negative effects of workplace conflict on individuals, groups, and the organization.

Primary Competencies Developed
1.	Managing Conflict

Secondary Competencies Developed
1.	Building Strategic Working Relationships
2.	Coaching


Target audience: Frontline leaders through mid-level managers.

Course length: 4 hours
 
CRN Days Time Date Location Instructor Seats Open
90761 530 CEONL ------- - 01/02/15-12/19/15 Online Faculty 38 of 40

XBZ 2207 - Getting Started as a New Leader

It is an exciting day when you are recognized for your performance and rewarded with a promotion to the leadership ranks. Learn the knowledge and skills needed to confront the challenges associated with getting your footing and results more quickly in your new leadership role. Learn how to focus your time and efforts on tasks that are most important to your organization's success.

CEU Hours: .15

Contact Hours: 1.5

It's an exciting day in the workplace when an individual is recognized for their performance and rewarded with a promotion to the leadership ranks.  The stellar individual contributor is magically transformed into a successful frontline leader.  Unfortunately, that is not how the story typically unfolds.  

This course arms new leaders with the knowledge and skills they need to confront the challenges associated with getting their footing-and getting results more quickly-in their new leadership role.  They learn how to focus their time and efforts on tasks that are most important to the organization's success.  New leaders learn an approach that will accelerate their ability to achieve results through others.

Performance Objectives
Helps participants:
1.	Quickly and effectively achieve results in their new role as a leader
2.	Focus their time and efforts on high-priority tasks
3.	Effectively lead their teams to contribute to the organization?s business strategies
4.	Achieve results through others by building strong relationships with team members

Primary Competencies Developed
1.	Building Trust
2.	Inspiring Others

Secondary Competencies Developed
1.	Planning and Organizing


Target audience: New and first-time frontline leaders

Course length: 4 hours
 
CRN Days Time Date Location Instructor Seats Open
90757 530 CEONL ------- - 01/02/15-12/19/15 Online Faculty 36 of 40

XBZ 2208 - Making Meetings Work

Meetings are a great tool for achieving business results when the right people meet with a clear purpose and specific agenda. You can save time and resources by leading meetings that support business needs. Learn how to plan, facilitate, and follow-up on meetings (including virtual meetings) to ensure that there is a payoff for the time invested.

CEU Hours: .15

Contact Hours: 1.5

Most people say they hate meetings, but why they really dislike are non-productive, poorly run meetings.  Meetings are a great tool for achieving business results when the right people meet with a clear purpose and specific agenda.

This course helps leaders save time and resources by leading meetings that support business needs.  Leaders learn how to plan, facilitate, and follow-up on meetings (including virtual meetings) to ensure that there is a payoff for the time invested in meetings.

Performance Objectives
Helps leaders:
1.	Plan, facilitate, and follow-up on meetings to ensure that business results are achieved.
2.	Use appropriate intervention techniques to keep meetings on track.
3.	Ensure that participants contribute effectively and support the meeting's outcomes.
4.	Create and implement a strategy for effectively leading virtual meetings.

Primary Competencies Developed
1.	Meeting Leadership

Secondary Competencies Developed
1.	Building a Successful Team

Target audience: Informal leaders and frontline leaders through mid-level managers.

Course length: 4 hours
 
CRN Days Time Date Location Instructor Seats Open
90760 530 CEONL ------- - 01/02/15-12/19/15 Online Faculty 40 of 40

XBZ 2212 - Retaining Talent

Do you understand your critical role in retaining organizational talent? Learn how to identify what it takes to keep employees happy and satisfied, and how to conduct "quick check" discussions critical for retaining valuable employees. By taking a proactive approach to retaining people, and encouraging people to openly discuss what it will take for them to stay, you can create an environment in which people feel valued and satisfied in their jobs.

CEU Hours: .15

Contact Hours: 1.5

The number one reason employees leave is their leader. Are your leaders doing all they can proactively to retain your most valuable assets, your people?  

This course helps leaders understand their critical role in retaining organizational talent. They learn to identify what it takes to keep employees happy and satisfied,
and how to conduct "quick check" discussions critical for retaining valuable employees. By taking a proactive approach to retaining people, and encouraging people to openly discuss what it will take for them to stay, leaders can create an environment in which people feel valued and satisfied in their jobs.

Performance Objectives
Helps leaders:
1.	Show people their value to the organization.
2.	Increase the frequency, and quality of discussions with people about their job satisfaction and intent to stay.
3.	Uncover factors that are important to retain each individual and take action to increase satisfaction.
4.	Develop a plan to reduce voluntary turnover.

Primary Competencies Developed
1.	Building Trust
2.	Inspiring Others

Secondary Competencies Developed
1.	Developing Others
2.	Leading Through Vision and Values
3.	Valuing Diversity

Target audience: Frontline leaders through mid-level managers.

Course length: 4 hours
 
CRN Days Time Date Location Instructor Seats Open
90762 530 CEONL ------- - 01/02/15-12/19/15 Online Faculty 40 of 40

XBZ 2216 - Reviewing Performance Progress

Inspire your performance and accountability by replacing the "dread" of reviews with the "human touch" that builds trusting relationships with your employees. Learn to conduct effective discussions that recognize people's successes and plan for their future development.

CEU Hours: .15

Contact Hours: 1.5

When it comes to executing organizational strategies, driving performance is critical. When leaders are able to effectively review progress toward achieving agreed-upon expectations, they strengthen the performance of the individual, the work group, and the organization.

This course helps leaders drive performance and accountability by replacing the "dread" of performance reviews with the "human touch" that builds trusting relationships with the people who report to them. Leaders learn to conduct effective discussions that recognize people's success and plan for their future development.

Performance Objectives
Helps leaders:
1.	Use progress reviews as a business tool in guiding individuals, work groups, and the organization toward success.
2.	Encourage people to sustain good performance and improve less-than-desirable results.
3.	Build people's responsibility in monitoring, collecting, and analyzing performance data.
4.	Handle challenging situations that can arise during progress review discussions.

Primary Competencies Developed
1.	Aligning Performance for Success

Secondary Competencies Developed
1.	Building a Successful Team
2.	Work Standards

Target audience: Frontline leaders through mid-level managers

Course length: 4 hours
 
CRN Days Time Date Location Instructor Seats Open
90763 530 CEONL ------- - 01/02/15-12/19/15 Online Faculty 40 of 40

Small Business

XBE 0214 - Starting a Business: Success Right from the Start

Thinking about starting your own business? This seminar provides an overview of useful business information including government requirements and forms of business organization. You will learn how to: objectively evaluate your business concept, products and services; define and analyze the market potential for your business; and begin work on a business plan for managing your business and obtaining financing. A banker and an attorney who specialize in working with small businesses also participate in this seminar as guest speakers.

CEU Hours: .35

Contact Hours: 3.5

 
CRN Days Time Date Location Instructor Seats Open
93532 010 --W---- 06:00-09:29 PM 10/07/15-10/07/15 RC 145 Addessi J 22 of 24
93533 011 ---R--- 06:00-09:29 PM 11/05/15-11/05/15 RC 145 Waldman E 23 of 24
93534 012 --W---- 06:00-09:29 PM 12/02/15-12/02/15 RC 145 Landis S 24 of 24

XBE 0225 - QuickBooks Fundamentals

Learn how to set up your business using this popular desktop accounting program-the right way. In this beginning-level seminar, you will learn how to create your own chart of accounts; set up customers and vendors; generate invoices, receive payments and sales receipts; pay bills and write checks; track credit card purchases and balances; reconcile accounts and bank feeds; track and pay sales taxes; and produce customized financial statements and reports that will help you manage your business. Facilitated by a Certified QuickBooks Pro-Advisor.

CEU Hours: .8

Contact Hours: 8

 
CRN Days Time Date Location Instructor Seats Open
93507 009 -T-R--- 12:30-04:29 PM 09/01/15-09/03/15 RC 234 Faculty Full
93508 010 -T-R--- 12:30-04:29 PM 10/06/15-10/08/15 RC 255 Faculty 11 of 14
93509 011 -T-R--- 12:30-04:29 PM 11/03/15-11/05/15 RC 234 Faculty 13 of 14
93510 012 -T-R--- 12:30-04:29 PM 12/08/15-12/10/15 RC 255 Faculty 14 of 14

XBE 0273 - QuickBooks Intermediate

Designed for persons with a working knowledge of QuickBooks Desktop, this workshop covers the more advanced features of the program customized to the needs of the individuals in the class. Topics could include: customizing invoices, setting up budgets, creating 1099s, utilizing form letters, memorizing financial statement groups, and defining custom fields. Class size is limited to provide for customized instruction. Bring your own QB data files and questions. Facilitated by a Certified QuickBooks Pro-Advisor.

CEU Hours: .3

Contact Hours: 3

 
CRN Days Time Date Location Instructor Seats Open
93513 006 ---R--- 09:00-11:59 AM 09/17/15-09/17/15 RC 234 Long M 2 of 7
93514 007 ---R--- 09:00-11:59 AM 10/29/15-10/29/15 RC 234 Faculty 6 of 7
93515 008 ---R--- 12:30-03:29 PM 11/19/15-11/19/15 RC 255 Faculty 6 of 7

XBE 0282 - QuickBooks Payroll

Learn how to set up payroll items, enter employee information, create a payroll schedule, create paychecks, track and pay payroll tax liabilities, and print payroll tax returns and annual W-2s. Participants should have a working knowledge of QuickBooks Desktop as this course does not cover any other areas of the software. Participants should also be familiar with payroll laws and filing due dates applicable to their business for federal and state withholdings and unemployment. Facilitated by a Certified QuickBooks Pro-Advisor.

CEU Hours: .2

Contact Hours: 2

 
CRN Days Time Date Location Instructor Seats Open
93516 004 ---R--- 01:00-02:59 PM 09/17/15-09/17/15 RC 234 Long M 11 of 14
93517 005 ---R--- 09:30-11:29 AM 11/05/15-11/05/15 RC 234 Faculty 14 of 14

XBE 0283 - IRS Small Business Tax Workshop

Learn the basics of complying with IRS regulations, including business use of the home, self-employment tax, employee versus independent contractor, payroll taxes, and electronic filing (EFTPS). Also learn record keeping requirements for business expenses, including vehicle use. Presented by an experienced CPA and tax accountant.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
93519 005 ---R--- 01:00-04:59 PM 09/24/15-09/24/15 RC 145 Fanska J 15 of 24
93520 006 ---R--- 01:00-04:59 PM 11/12/15-11/12/15 RC 145 Fanska J 23 of 24

XBE 0295 - Small Business Internet Marketing Basics: Websites, E-mail, Social Networks, SEO and Ads

Learn how Web tools can be used effectively and gain an understanding of issues to consider in creating your digital strategy for promoting and expanding your business. Computer lab time included for keyword analysis, search engine optimization (SEO) and content creating. An attorney will also discuss the legal issues encountered when doing business via the internet including electronic contracts.

CEU Hours: .5

Contact Hours: 5

 
CRN Days Time Date Location Instructor Seats Open
93526 004 -T-R--- 06:00-08:29 PM 09/29/15-10/01/15 RC 234 Addessi J 14 of 14
93527 005 -T-R--- 03:00-05:29 PM 11/10/15-11/12/15 RC 221 Addessi J 12 of 14

XBE 0296 - The Road to Success...Creating a Marketing Plan

The Road to Success begins with a targeted marketing plan. In this changing economy, a road map to increasing your business visibility will begin with the formation and development of a creative, targeted marketing plan that will include tactics and strategies to help stay within your budget. You will leave with the tools you need to develop your own, unique marketing plan.

CEU Hours: .3

Contact Hours: 3

 
CRN Days Time Date Location Instructor Seats Open
93528 002 --W---- 01:30-04:29 PM 11/11/15-11/11/15 RC 145 Becker S 23 of 24

XBE 0297 - Improve Your Company's Profitability: Understanding Your Financial Statements

Learn to read and interpret basic financial reports, explore three fundamental ways to increase profitability, and identify key financial indicators. Gain a better understanding of how to use financial reports to operate a more profitable business.

CEU Hours: .3

Contact Hours: 3

 
CRN Days Time Date Location Instructor Seats Open
93518 003 --W---- 01:30-04:29 PM 10/28/15-10/28/15 RC 145 Waldman E 22 of 24

XBE 0310 - Developing Your Attention Grabbing 30-Second Introduction

Does your 30-second introduction consistently GRAB THE ATTENTION of your best prospects? You need to be prepared to get your message across in a clear, concise and compelling manner! This interactive workshop will show you how.

CEU Hours: .25

Contact Hours: 2.5

 
CRN Days Time Date Location Instructor Seats Open
93529 002 -T----- 02:00-04:29 PM 10/13/15-10/13/15 RC 145 Faculty 24 of 24

XBE 0317 - QuickBooks: How to Track Jobs, Time and Mileage

Job profitability is important for construction contractors and service-based businesses. Learn to use QuickBooks for accurate estimates and invoicing; tracking time and expenses; and management and reporting to monitor the profitability of your jobs. Participants should have a working knowledge of QuickBooks® in order to benefit from this course. Facilitated by a Certified QuickBooks Pro-Advisor.

CEU Hours: .2

Contact Hours: 2

 
CRN Days Time Date Location Instructor Seats Open
93511 005 ---R--- 09:30-11:29 AM 10/08/15-10/08/15 RC 255 Faculty 13 of 14
93512 006 ---R--- 09:30-11:29 AM 11/19/15-11/19/15 RC 255 Faculty 14 of 14

XBE 0318 - Starting a Business: Small Business Basics in a Day

This day-long seminar will cover the basics of starting a small business, including determining whether your idea is feasible, creating a business plan, choosing a legal entity, forming financial projections, marketing, developing a web presence, and bookkeeping. Guest presenters will include an attorney, a commercial banker, a credit expert and an accountant. Entrepreneurs will share their stories during a panel discussion with an opportunity for questions.

CEU Hours: .8

Contact Hours: 8

 
CRN Days Time Date Location Instructor Seats Open
93535 004 -T----- 08:00-03:59 PM 08/25/15-08/25/15 RC 181 Waldman E
Addessi J
Landis S
10 of 24
93536 005 --W---- 08:00-03:59 PM 11/18/15-11/18/15 RC 181 Waldman E
Addessi J
Landis S
22 of 24

XBE 0320 - Competing for Government Contracts: Basic Training

This introductory seminar is an overview of the critical first steps associated with pursuing government contracts. The Kansas Procurement Technical Assistance Center (PTAC) presents information on how to get started in the government contracting arena including federal, state and local government registrations and certifications. The seminar will also cover Kansas PTAC services available to assist businesses in all aspects of government contracting. Not eligible for Take 3 discount. Class preregistration required.

CEU Hours: .25

Contact Hours: 2.5

 
CRN Days Time Date Location Instructor Seats Open
93521 008 --W---- 09:30-11:59 AM 08/19/15-08/19/15 RC 145 Faculty 15 of 24
93522 009 --W---- 09:30-11:59 AM 09/16/15-09/16/15 RC 145 Faculty 13 of 24
93523 010 -T----- 09:30-11:59 AM 10/13/15-10/13/15 RC 145 Faculty 22 of 24
93524 011 ---R--- 09:30-11:59 AM 11/19/15-11/19/15 RC 145 Faculty 24 of 24
93525 012 --W---- 09:30-11:59 AM 12/09/15-12/09/15 RC 145 Faculty 24 of 24

XBE 0332 - Hiring Your First Employee

Are you ready to grow from "a one person shop" to hiring employees? Find out how to: decide what role to fill; calculate how much you can afford; gain awareness of regulatory issues; find the right talent for your business; and become a first-rate boss.

CEU Hours: .2

Contact Hours: 2

 
CRN Days Time Date Location Instructor Seats Open
93539 002 --W---- 03:00-04:59 PM 09/30/15-09/30/15 RC 145 Waldman E 22 of 24

XBE 0342 - Kansas Retail Sales and Compensating Use Tax

This workshop covers the basics of Sales and Use Tax as it applies to retail business, as well as the appropriate uses of the different exemptions that may be encountered. Other topics discussed include: record keeping for audit compliance and estimated tax payments. This information is presented by a tax specialist with the Kansas Department of Revenue.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
93738 002 --W---- 01:00-04:59 PM 08/26/15-08/26/15 RC 145 York C 9 of 24
93739 003 -T----- 06:00-09:29 PM 10/06/15-10/06/15 RC 145 York C 21 of 24
93740 004 ---R--- 01:00-04:59 PM 12/03/15-12/03/15 RC 145 York C 21 of 24

XBE 0343 - Kansas Sales and Compensating Use Tax for Construction Contractors

This presentation by the Kansas Department of Revenue specifically targets construction contractors and subcontractors. The workshop covers how sales tax applies to materials and labor, project exemption certificates, sales tax returns, and billing.

CEU Hours: .25

Contact Hours: 2.5

 
CRN Days Time Date Location Instructor Seats Open
93742 002 --W---- 09:00-11:29 AM 08/26/15-08/26/15 RC 145 York C 12 of 24
93743 003 -T----- 02:00-04:29 PM 10/06/15-10/06/15 RC 145 York C 22 of 24
93744 004 ---R--- 09:00-11:29 AM 12/03/15-12/03/15 RC 145 York C 24 of 24

XBE 0348 - Trademark and Copyright Basics for the Small Business Owner

For the small business owner wanting to learn how to protect their business name, logo, content and creative works. Focus is on protecting trademarks and copyrights while avoiding infringing upon the rights of others. Taught by an attorney who provides practical and useful information.

CEU Hours: .2

Contact Hours: 2

 
CRN Days Time Date Location Instructor Seats Open
93537 004 --W---- 03:00-04:59 PM 09/23/15-09/23/15 RC 145 Faculty 23 of 24
93538 005 --W---- 03:00-04:59 PM 12/09/15-12/09/15 RC 145 Faculty 24 of 24

XBE 0350 - Successful Sales and Negotiating Strategies for the Small Business Owner

Selling and negotiating are key to the growth of your small business. By attending this course, you will understand the critical skills to give you a competitive edge that many have to learn "on the job." It will break down a proven process to enable you and your sales team to create and implement a successful sales strategy. Day 1 - Demystify sales as we break down the process, your value position, and the key numbers to drive your sales activities. Day 2 - Put the process in action with role play, identifying the phases of effective negotiating, working through objections, and practicing presenting in a nonthreatening environment.

CEU Hours: .8

Contact Hours: 8

 
CRN Days Time Date Location Instructor Seats Open
93530 002 --WR--- 12:30-04:29 PM 10/21/15-10/22/15 RC 144 Landis S 24 of 24

Aviation

XPV 1000 - Light Sport/Private Ground School Training

Learn-to-Fly ground school taught by FAA-certified flight instructor. Airplane systems, instruments, aerodynamics, weather, safety, procedures, navigation, regulations. Your first step to becoming a pilot. "Someday" is here! Realize your dream! Class Attendance Required. Class materials - JCCC Bookstore.

CEU Hours: 3.6

Contact Hours: 36

 
CRN Days Time Date Location Instructor Seats Open
20938 001 -T-R--- 06:00-08:59 PM 02/02/16-02/25/16 CC 124 Koss J 20 of 20
-T-R--- 06:00-08:59 PM 03/03/16-03/10/16 TBA    

Business and Leadership

XBL 2200 - Build an Environment of Trust

Because of the crucial link between trust and business success, you must realize the power of trust as a business tool. Learn how to avoid the trust breakers and take action to create an environment in which people take risks, identify and solve problems, and work together to create and sustain high levels of trust.

CEU Hours: .15

Contact Hours: 1.5

Trust is a key ingredient of employee engagement and loyalty, yet it's easy for leaders to inadvertently fall into trust traps.  

Because of the crucial link between trust and business success, leaders must realize the power of trust as a business tool. In this course, leaders learn how to avoid the trust breakers and take action to create an environment in which people take risks, identify and solve problems, and work together to create and sustain high levels of trust.

Performance Objectives
Helps leaders:
1.	Improve business results by establishing, enhancing, or repairing trust in the workplace.
2.	Increase teamwork and collaboration by creating a high-trust work environment.
3.	Repair relationships where lack of trust is negatively affecting job performance.
4.	Build trust through a foundation of open communication.

Primary Competencies Developed
1.	Building Trust

Secondary Competencies Developed
1.	Building a Successful Team
2.	Communication
3.	Inspiring Others
4.	Integrity
5.	Leading Through Vision and Values

Target audience: Informal leaders and frontline leaders through mid-level managers.


 
CRN Days Time Date Location Instructor Seats Open
20336 530 CEONL ------- - 01/04/16-12/23/16 Online Faculty 40 of 40

XBL 2201 - Coaching for Improvement

Your employees need to take responsibility for addressing unacceptable performance or work habits that impact others and your organization, but you must know how to help them do it. Learn to conduct effective improvement discussions and provide the feedback and ongoing support employees need to improve performance.

CEU Hours: .15

Contact Hours: 1.5

Individuals need to take responsibility for addressing unacceptable performance or work habits that impact others and the organization-but leaders must know
how to help them do it.

This course helps leaders conduct effective improvement discussions and provide the feedback and ongoing support people need to improve performance.

Performance Objectives
Helps leaders:
1.	Encourage others to take charge of improving performance and altering work habits, develop an improvement plan, and measure their progress.
2.	Prepare for and conduct successful improvement discussions.
3.	Handle specific challenges that might occur during such discussions.
4.	Foster morale and productivity by addressing performance and work-habit issues in a firm, fair, and consistent manner.

Primary Competencies Developed
1.	Coaching
Secondary Competencies Developed
1.	Communication
2.	Gaining Commitment

Target audience: Frontline leaders through mid-level managers.


 
CRN Days Time Date Location Instructor Seats Open
20337 530 CEONL ------- - 01/04/16-12/23/16 Online Faculty 40 of 40

XBL 2202 - Coaching for Success

You will learn a proven coaching process to ensure that you identify coaching opportunities, provide needed coaching and support, observe performance, and measure results until desired outcomes are achieved. In addition, learn how coaching for success benefits individuals, strengthens work groups, and supports your company's objectives and priorities.

CEU Hours: .15

Contact Hours: 1.5

Too many leaders can't let go of the misguided concept that good coaches help their teams learn from mistakes.  They focus on improvement and correct performance after mistakes happen. In today's environment, organizations can't afford trial and error; they need things to be done right the first time.

This course develops leaders who help people achieve goals and avoid problems, a positive experience for themselves and those being coached. Leaders learn a
proven coaching process to ensure they identify coaching opportunities, provide needed coaching and support, observe performance, and measure results until desired outcomes are achieved. They learn how coaching for success benefits individuals, strengthens work groups, and supports company objectives and priorities.

Performance Objectives
Helps leaders:
1.	Prepare people to successfully handle challenging situations and tasks.
2.	Expand their teams' capabilities to give the organization a competitive edge.
3.	Delegate new responsibilities with confidence.
4.	Spend less time reacting to problems because they have prepared their work groups to succeed.

Primary Competencies Developed
1.	Aligning Performance for Success
2.	Coaching

Secondary Competencies Developed
1.	Communication
2.	Developing Others
3.	Gaining Commitment
4.	Inspiring Others

Target audience: Frontline leaders through mid-level managers.


 
CRN Days Time Date Location Instructor Seats Open
20338 530 CEONL ------- - 01/04/16-12/23/16 Online Faculty 40 of 40

XBL 2203 - Communicating with Impact

Effective communication skills enable you to meet the personal and practical needs of your internal partners and external customers. Get what you want from your interactions with others, while making sure you are giving others what they want.

CEU Hours: .15

Contact Hours: 1.5

 
CRN Days Time Date Location Instructor Seats Open
20339 530 CEONL ------- - 01/04/16-12/23/16 Online Faculty 40 of 40

XBL 2204 - Delegating for Results

You will overcome your hesitation for delegation by learning skills for successfully matching people, responsibility, and authority. Allow your staff to maximize involvement, productivity, motivation, and growth for individuals, groups, and your organization.

CEU Hours: .15

Contact Hours: 1.5

While most leaders understand the need to delegate, they are often hesitant to invest the time and effort up front.  They need to be catalysts who transfer responsibility and authority to achieve key results and enhance the capabilities of their teams.

In this course, leaders overcome their hesitation for delegation by learning skills for successfully matching people, responsibility, and authority.  This allows them to maximize involvement, productivity, motivation, and growth for individuals, groups, and the organization.

Performance Objectives
Helps leaders:
1.	Identify tasks and responsibilities that can and should be delegated and determine the most effective method of allocating them
2.	Assess the scope of delegated tasks and identify the appropriate level of authority and support to give the people doing the work
3.	Use a set of criteria to select the best people for tasks and responsibilities
4.	Use the interaction process to conduct delegation discussions that meet personal and practical needs
5.	Determine methods for monitoring the progress of delegations that will allow you to stay in touch without getting in the way
6.	Identify barriers to delegation and tactics for overcoming them

Primary Competencies Developed
1.	Delegating Responsibility

Secondary Competencies Developed
1.	Coaching
2.	Follow Up
3.	Gaining Commitment


Target audience: Frontline leaders through mid-level managers

 
CRN Days Time Date Location Instructor Seats Open
20340 530 CEONL ------- - 01/04/16-12/23/16 Online Faculty 40 of 40

XBL 2205 - Essentials of Leadership

The essence of being an effective leader lies in establishing good interpersonal work relationships and having the ability to spark action in others. This course teaches you how to get results through people. Acquire a set of proven interaction skills, discover seven Leadership Imperatives key to meeting today's challenges, and realize your role as a catalyst leader who inspires others to act.

CEU Hours: .15

Contact Hours: 1.5

The essence of being an effective people leader lies in establishing good interpersonal work relationships and having the ability to spark action in others.

This foundation course for all Interaction Management courses teaches leaders how to get results through people. During the course, they attain the tools necessary for a successful "leadership journey".  Learners acquire a set of proven interaction skills, discover seven Leadership Imperatives key to meeting today's challenges, and realize their role as a catalyst leader who inspires others to act.

Performance Objectives
Helps leaders:
1.	Multiply their effectiveness by motivating their teams and helping people be more effective.
2.	Accomplish more in interactions in less time while enhancing interpersonal relationships.
3.	Help people enhance their performance by providing them with feedback they are willing to accept and upon which they are able to act.

Primary Competencies Developed
1.	Building Strategic Working Relationships

Secondary Competencies Developed
1.	Communication
2.	Gaining Commitment

Target audience: Informal leaders and frontline leaders through mid-level managers.


 
CRN Days Time Date Location Instructor Seats Open
20341 530 CEONL ------- - 01/04/16-12/23/16 Online Faculty 40 of 40

XBL 2206 - Getting Started as a New Leader

It is an exciting day when you are recognized for your performance and rewarded with a promotion to the leadership ranks. Learn the knowledge and skills needed to confront the challenges associated with getting your footing and results more quickly in your new leadership role. Learn how to focus your time and efforts on tasks that are most important to your organization's success.

CEU Hours: .15

Contact Hours: 1.5

It's an exciting day in the workplace when an individual is recognized for their performance and rewarded with a promotion to the leadership ranks.  The stellar individual contributor is magically transformed into a successful frontline leader.  Unfortunately, that is not how the story typically unfolds.  

This course arms new leaders with the knowledge and skills they need to confront the challenges associated with getting their footing-and getting results more quickly-in their new leadership role.  They learn how to focus their time and efforts on tasks that are most important to the organization's success.  New leaders learn an approach that will accelerate their ability to achieve results through others.

Performance Objectives
Helps participants:
1.	Quickly and effectively achieve results in their new role as a leader
2.	Focus their time and efforts on high-priority tasks
3.	Effectively lead their teams to contribute to the organization?s business strategies
4.	Achieve results through others by building strong relationships with team members

Primary Competencies Developed
1.	Building Trust
2.	Inspiring Others

Secondary Competencies Developed
1.	Planning and Organizing


Target audience: New and first-time frontline leaders

 
CRN Days Time Date Location Instructor Seats Open
20342 530 CEONL ------- - 01/04/16-12/23/16 Online Faculty 40 of 40

XBL 2207 - Leading Change

This course focuses on your crucial role in effectively leading change initiatives in your workplace. Learn how to introduce a change initiative and lead discussions with employees to explore how best to implement the changes. Learn to help others overcome their resistance to change. These skills will enhance your ability to minimize the potentially negative effects of change on morale, processes, and productivity.

CEU Hours: .15

Contact Hours: 1.5

In today's fast-paced, global business environment, external forces-technology, regulations, mergers, the economy-are forcing companies to change their business practices to stay competitive. Their ability to "shift gears" and minimize the impact of change is key to ensuring they cross the finish line ahead of competitors.  

This course focuses on leaders' crucial role in effectively leading change initiatives in the workplace.  Leaders learn how to introduce a change initiative and lead discussions with employees to explore how best to implement the changes. They also learn to help others overcome their resistance to change. These skills enhance a leader's ability to minimize the potentially negative effects of change on morale, processes, and productivity.

Performance Objectives
Helps leaders:
1.	Understand the importance of commitment to and ownership of change for themselves and others.
2.	Effectively introduce change, explore change, and overcome people's resistance to change.
3.	Minimize the negative impact, on individuals, work groups, and the organization, of not adapting to change.
4.	Sustain an environment that embraces change and celebrates successes.

Primary Competencies Developed
1.	Facilitating Change

Secondary Competencies Developed
1.	Gaining Commitment
2.	Leading Through Vision and Values

Target audience: Informal leaders and frontline leaders through mid-level managers.


 
CRN Days Time Date Location Instructor Seats Open
20343 530 CEONL ------- - 01/04/16-12/23/16 Online Faculty 40 of 40

XBL 2208 - Leading Virtually

You must be able to conduct business from anywhere at any time using the most qualified people, regardless of where they live. Learn how to overcome the challenges of time, distance and cultures to work as a cohesive team focused on achieving results.

CEU Hours: .15

Contact Hours: 1.5

 
CRN Days Time Date Location Instructor Seats Open
20344 530 CEONL ------- - 01/04/16-12/23/16 Online Faculty 40 of 40

XBL 2209 - Making Meetings Work

Meetings are a great tool for achieving business results when the right people meet with a clear purpose and specific agenda. You can save time and resources by leading meetings that support business needs. Learn how to plan, facilitate, and follow-up on meetings (including virtual meetings) to ensure that there is a payoff for the time invested.

CEU Hours: .15

Contact Hours: 1.5

Most people say they hate meetings, but why they really dislike are non-productive, poorly run meetings.  Meetings are a great tool for achieving business results when the right people meet with a clear purpose and specific agenda.

This course helps leaders save time and resources by leading meetings that support business needs.  Leaders learn how to plan, facilitate, and follow-up on meetings (including virtual meetings) to ensure that there is a payoff for the time invested in meetings.

Performance Objectives
Helps leaders:
1.	Plan, facilitate, and follow-up on meetings to ensure that business results are achieved.
2.	Use appropriate intervention techniques to keep meetings on track.
3.	Ensure that participants contribute effectively and support the meeting's outcomes.
4.	Create and implement a strategy for effectively leading virtual meetings.

Primary Competencies Developed
1.	Meeting Leadership

Secondary Competencies Developed
1.	Building a Successful Team

Target audience: Informal leaders and frontline leaders through mid-level managers.


 
CRN Days Time Date Location Instructor Seats Open
20345 530 CEONL ------- - 01/04/16-12/23/16 Online Faculty 40 of 40

XBL 2210 - Resolving Conflict

You will practice how to recognize that a conflict is escalating and minimize damage by using the most appropriate resolution tactic-regardless of which stage a conflict is in. Learn the true cost of conflict to your organization and techniques for handling even the most challenging conflict-related discussions effectively.

CEU Hours: .15

Contact Hours: 1.5

Differences of opinion can quickly escalate into an out-and-out battle. In the workplace, it's the leader's role to recognize the signs of conflict and then to quickly
choose the appropriate level of involvement to help resolve the issue.

This course teaches leaders how to recognize that a conflict is escalating and minimize damage by using the most appropriate resolution tactic?regardless of
which stage a conflict is in. Leaders also learn the true cost of conflict to an organization and techniques for handling even the most challenging conflict-related
discussions effectively.

Performance Objectives
Helps leaders:
1.	Effectively resolve workplace conflict and enhance productivity, efficiency, and morale.
2.	Help others take responsibility for resolving workplace conflict.
3.	Reduce the negative effects of workplace conflict on individuals, groups, and the organization.

Primary Competencies Developed
1.	Managing Conflict

Secondary Competencies Developed
1.	Building Strategic Working Relationships
2.	Coaching


Target audience: Frontline leaders through mid-level managers.

 
CRN Days Time Date Location Instructor Seats Open
20346 530 CEONL ------- - 01/04/16-12/23/16 Online Faculty 40 of 40

XBL 2211 - Retaining Talent

Do you understand your critical role in retaining organizational talent? Learn how to identify what it takes to keep employees happy and satisfied, and how to conduct "quick check" discussions critical for retaining valuable employees. By taking a proactive approach to retaining people, and encouraging people to openly discuss what it will take for them to stay, you can create an environment in which people feel valued and satisfied in their jobs.

CEU Hours: .15

Contact Hours: 1.5

The number one reason employees leave is their leader. Are your leaders doing all they can proactively to retain your most valuable assets, your people?  

This course helps leaders understand their critical role in retaining organizational talent. They learn to identify what it takes to keep employees happy and satisfied,
and how to conduct "quick check" discussions critical for retaining valuable employees. By taking a proactive approach to retaining people, and encouraging people to openly discuss what it will take for them to stay, leaders can create an environment in which people feel valued and satisfied in their jobs.

Performance Objectives
Helps leaders:
1.	Show people their value to the organization.
2.	Increase the frequency, and quality of discussions with people about their job satisfaction and intent to stay.
3.	Uncover factors that are important to retain each individual and take action to increase satisfaction.
4.	Develop a plan to reduce voluntary turnover.

Primary Competencies Developed
1.	Building Trust
2.	Inspiring Others

Secondary Competencies Developed
1.	Developing Others
2.	Leading Through Vision and Values
3.	Valuing Diversity

Target audience: Frontline leaders through mid-level managers.


 
CRN Days Time Date Location Instructor Seats Open
20347 530 CEONL ------- - 01/04/16-12/23/16 Online Faculty 40 of 40

XBL 2212 - Reviewing Performance Progress

Inspire your performance and accountability by replacing the "dread" of reviews with the "human touch" that builds trusting relationships with your employees. Learn to conduct effective discussions that recognize people's successes and plan for their future development.

CEU Hours: .15

Contact Hours: 1.5

When it comes to executing organizational strategies, driving performance is critical. When leaders are able to effectively review progress toward achieving agreed-upon expectations, they strengthen the performance of the individual, the work group, and the organization.

This course helps leaders drive performance and accountability by replacing the "dread" of performance reviews with the "human touch" that builds trusting relationships with the people who report to them. Leaders learn to conduct effective discussions that recognize people's success and plan for their future development.

Performance Objectives
Helps leaders:
1.	Use progress reviews as a business tool in guiding individuals, work groups, and the organization toward success.
2.	Encourage people to sustain good performance and improve less-than-desirable results.
3.	Build people's responsibility in monitoring, collecting, and analyzing performance data.
4.	Handle challenging situations that can arise during progress review discussions.

Primary Competencies Developed
1.	Aligning Performance for Success

Secondary Competencies Developed
1.	Building a Successful Team
2.	Work Standards

Target audience: Frontline leaders through mid-level managers

 
CRN Days Time Date Location Instructor Seats Open
20348 530 CEONL ------- - 01/04/16-12/23/16 Online Faculty 40 of 40

XBL 2213 - Setting Performance Expectations

Improve performance and accountability by helping your employees understand what is expected of them and gaining their commitment to achieving it. When you conduct effective setting expectations discussions, your staff feels more motivated to perform well because they see how their efforts make a difference.

CEU Hours: .15

Contact Hours: 1.5

Achieving business results requires aligning an employee's individual goals with overall organizational strategy. Leaders must help people see how their efforts contribute to the success-or failure-of the organization.

This course helps leaders drive performance and accountability by helping people understand what is expected of them and gaining their commitment to achieving it. When leaders conduct effective setting expectations discussions, people feel more motivated to perform well because they see how their efforts make a difference.

Performance Objectives
Helps leaders:
1.	Ensure mutual understanding of performance expectations.
2.	Help others identify performance expectations that align with the organization's goals.
3.	Gain individual or team commitment to fulfilling the expectations in the performance plan.
4.	Handle challenging situations that can arise during setting expectations discussions.

Primary Competencies Developed
1.	Aligning Performance for Success

Secondary Competencies Developed
1.	Building a Successful Team
2.	Gaining Commitment
3.	Work Standards

Target audience: Frontline leaders through mid-level managers.
 
CRN Days Time Date Location Instructor Seats Open
20349 530 CEONL ------- - 01/04/16-12/23/16 Online Faculty 40 of 40

XBL 2214 - Taking the HEAT

You need to provide superior customer service in order to build customer loyalty and stay ahead of the competition. However, the potential to lose business increases when you do not respond appropriately to a dissatisfied customer. Learn important skill sets that are essential to providing high-quality customer service, and how to use these skills to turn dissatisfied, upset customers into satisfied, loyal ones.

CEU Hours: .15

Contact Hours: 1.5

 
CRN Days Time Date Location Instructor Seats Open
20350 530 CEONL ------- - 01/04/16-12/23/16 Online Faculty 40 of 40

XBL 5000 - A to Z Grant Writing

A to Z Grant Writing is an invigorating and informative course that will equip you with the skills and tools you need to enter the exciting field of grant writing! You'll learn how to raise needed funds by discovering how and where to look for potential funders who are a good match for your organization. You'll also learn how to network and develop true partnerships with a variety of funders, how to organize a successful grant-writing campaign, and how to put together a complete proposal package. This course speaks mainly to nonprofit organizations, schools, religious institutions, and municipalities seeking grants from foundation, corporate, government, and individual donors. It's also an excellent primer for individuals wishing to become grant-writing consultants or community grant-writing volunteers. Many of this course's elements also easily translate to the for-profit field and to individual artists, and material specifically designed for businesses and individuals is included. No matter who you are or what level of experience you have, you'll find the A to Z of writing and submitting successful proposals here! To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
20273 501 CEONL ------- - 01/13/16-03/04/16 Online Faculty 40 of 40
20274 505 CEONL ------- - 05/18/16-07/08/16 Online Faculty 40 of 40
20275 509 CEONL ------- - 09/14/16-11/04/16 Online Faculty 40 of 40

XBL 5001 - Accounting Fundamentals

If you are interested in increasing your financial awareness and accountability while also gaining a marketable skill, this course is for you. Learn the basics of double-entry bookkeeping, while also learning how to analyze and record financial transactions, as well as prepare various financial reports at the end of the fiscal period. Accounts receivable, accounts payable, payroll procedures, sales taxes, and various common banking activities will be discussed. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
20276 501 CEONL ------- - 01/13/16-03/04/16 Online Faculty 40 of 40
20277 502 CEONL ------- - 02/10/16-04/01/16 Online Faculty 40 of 40
20278 503 CEONL ------- - 03/16/16-05/06/16 Online Faculty 40 of 40
20279 504 CEONL ------- - 04/13/16-06/03/16 Online Faculty 40 of 40
20280 505 CEONL ------- - 05/18/16-07/08/16 Online Faculty 40 of 40
20281 506 CEONL ------- - 06/15/16-08/05/16 Online Faculty 40 of 40
20282 507 CEONL ------- - 07/13/16-09/02/16 Online Faculty 40 of 40
20283 508 CEONL ------- - 08/17/16-10/07/16 Online Faculty 40 of 40
20284 509 CEONL ------- - 09/14/16-11/04/16 Online Faculty 40 of 40
20285 510 CEONL ------- - 10/12/16-12/02/16 Online Faculty 40 of 40
20286 511 CEONL ------- - 11/09/16-12/30/16 Online Faculty 40 of 40
20287 512 CEONL ------- - 12/14/16-02/03/17 Online Faculty 40 of 40

XBL 5002 - Accounting Fundamentals II

You will build on the knowledge you gained in our Accounting Fundamentals I course to provide a solid understanding of corporate accounting practices. You will be able to analyze transactions and prepare various corporate financial reports. You will also gain practical experience working with dividends, plant assets, depreciation, accrued revenue and expenses, retained earnings, stockholders' equity, and more. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
20288 501 CEONL ------- - 01/13/16-03/04/16 Online Faculty 40 of 40
20289 505 CEONL ------- - 05/18/16-07/08/16 Online Faculty 40 of 40
20290 509 CEONL ------- - 09/14/16-11/04/16 Online Faculty 40 of 40

XBL 5003 - Achieving Success with Difficult People

Do you know people whose behavior makes completing even the simplest tasks difficult? Learn how to have more successful relationships with difficult bosses, co-workers, students, neighbors or family members. Gain helpful information for understanding yourself, solving people problems, and improving your professional productivity. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
20404 501 CEONL ------- - 01/13/16-03/04/16 Online Faculty 40 of 40
20405 502 CEONL ------- - 02/10/16-04/01/16 Online Faculty 40 of 40
20406 503 CEONL ------- - 03/16/16-05/06/16 Online Faculty 40 of 40
20407 504 CEONL ------- - 04/13/16-06/03/16 Online Faculty 40 of 40
20408 505 CEONL ------- - 05/18/16-07/08/16 Online Faculty 40 of 40
20409 506 CEONL ------- - 06/15/16-08/05/16 Online Faculty 40 of 40
20410 507 CEONL ------- - 07/13/16-09/02/16 Online Faculty 40 of 40
20411 508 CEONL ------- - 08/17/16-10/07/16 Online Faculty 40 of 40
20412 509 CEONL ------- - 09/14/16-11/04/16 Online Faculty 40 of 40
20413 510 CEONL ------- - 10/12/16-12/02/16 Online Faculty 40 of 40
20414 511 CEONL ------- - 11/09/16-12/30/16 Online Faculty 40 of 40
20415 512 CEONL ------- - 12/14/16-02/03/17 Online Faculty 40 of 40

XBL 5004 - Administrative Assistant Applications

Gain the skills and knowledge you will need to prepare for the Certified Administrative Professional exam and begin a rewarding career as an administrative assistant. Discover how economics, accounting, business law, organizational behavior, and management affect your responsibilities and activities. Learn the basics of accounting, including the general ledger and key accounting terms, and see how financial statements and controls help keep your organization moving in a positive direction. This course may help you prepare for the internationally recognized Certified Professional Secretary (CPS) and Certified Administrative Professional (CAP) exams offered by the International Association of Administrative Professionals. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
20291 501 CEONL ------- - 01/13/16-03/04/16 Online Faculty 40 of 40
20292 505 CEONL ------- - 05/18/16-07/08/16 Online Faculty 40 of 40
20293 509 CEONL ------- - 09/14/16-11/04/16 Online Faculty 40 of 40

XBL 5005 - Administrative Assistant Fundamentals

Rapid growth in the health, legal services, data processing, management, public relations, and other industries have created many new job opportunities for administrative assistants. You will discover and master the essentials of managerial and staff support, information and records management, communications technology, travel and meeting coordination, space planning, and office ergonomics. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
20416 501 CEONL ------- - 01/13/16-03/04/16 Online Faculty 40 of 40
20417 502 CEONL ------- - 02/10/16-04/01/16 Online Faculty 40 of 40
20418 503 CEONL ------- - 03/16/16-05/06/16 Online Faculty 40 of 40
20419 504 CEONL ------- - 04/13/16-06/03/16 Online Faculty 40 of 40
20420 505 CEONL ------- - 05/18/16-07/08/16 Online Faculty 40 of 40
20421 506 CEONL ------- - 06/15/16-08/05/16 Online Faculty 40 of 40
20422 507 CEONL ------- - 07/13/16-09/02/16 Online Faculty 40 of 40
20423 508 CEONL ------- - 08/17/16-10/07/16 Online Faculty 40 of 40
20424 509 CEONL ------- - 09/14/16-11/04/16 Online Faculty 40 of 40
20425 510 CEONL ------- - 10/12/16-12/02/16 Online Faculty 40 of 40
20426 511 CEONL ------- - 11/09/16-12/30/16 Online Faculty 40 of 40
20427 512 CEONL ------- - 12/14/16-02/03/17 Online Faculty 40 of 40

XBL 5006 - Advanced Grant Proposal Writing

Do you know the best way to present information in a grant proposal? In this course, an experienced grantwriter will show you how to research and write winning proposals that get funded. You'll become proficient in the proposal format used by the vast majority of public foundations. Learn what to do--and, more importantly what not to do--on your cover sheet, narrative, background page, and your stakeholder and third-party evaluation plan. You'll also discover the quickest and most efficient ways to gather the information you'll need to develop your proposal's attachments, including information on your organization's structure, administration, and finances. And you'll gain a full understanding of the criteria funders use to determine whether your grant proposal gets funded or rejected. You'll become expert at ferreting out corporate, foundation, and government grantmakers, and you'll know how to tailor your responses to information found in the peer review criteria. Before the course is over, you will have discovered a number of significant finishing touches that can give your project the edge over others. You'll know the best type of paper to use, which buzzwords to include, which fonts work best, which types of graphics to include, and a variety of formatting techniques that will make your proposal more competitive. You'll also learn about the importance of obtaining community and political support before submitting a proposal to any government agency. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
20294 501 CEONL ------- - 01/13/16-03/04/16 Online Faculty 40 of 40
20295 505 CEONL ------- - 05/18/16-07/08/16 Online Faculty 40 of 40
20296 509 CEONL ------- - 09/14/16-11/04/16 Online Faculty 40 of 40

XBL 5007 - Becoming a Grant Writing Consultant

Good grant writing consultants are always in demand. Learn how you can use a basic knowledge of grant or proposal writing to become an expert in the red-hot grant consulting field. Your instructor, a national grant consulting veteran, will provide you with easy-to-follow instructions that you can use to start your own home-based business. You'll learn what services to offer, how to find clients, and how to set your fees. This is one field where your creative writing skills can literally touch thousands of people and make a true difference in their quality of life. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
20297 501 CEONL ------- - 01/13/16-03/04/16 Online Faculty 40 of 40
20298 505 CEONL ------- - 05/18/16-07/08/16 Online Faculty 40 of 40
20299 509 CEONL ------- - 09/14/16-11/04/16 Online Faculty 40 of 40

XBL 5008 - Building Teams that Work

Teams are becoming a staple in today's workplace. Learn the components of a successful team and the stages of its development. Master the skills you will need to effectively manage projects, make decisions, and solve problems in a team setting. Learn the pitfalls of unhealthy group interaction and minimize any of its effects on your team. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
20300 501 CEONL ------- - 01/13/16-03/04/16 Online Faculty 40 of 40
20301 505 CEONL ------- - 05/18/16-07/08/16 Online Faculty 40 of 40
20302 509 CEONL ------- - 09/14/16-11/04/16 Online Faculty 40 of 40

XBL 5009 - Business and Marketing Writing

This fun, introductory course will teach you to write or identify copy that achieves business and marketing goals. Improve your work, your knowledge, your company's image, and your chances of getting hired, promoted or applauded! Learn how business and marketing objectives affect writing choices. Gain practical writing instruction in grammar, clarity, structure and more. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
20428 501 CEONL ------- - 01/13/16-03/04/16 Online Faculty 40 of 40
20429 502 CEONL ------- - 02/10/16-04/01/16 Online Faculty 40 of 40
20430 503 CEONL ------- - 03/16/16-05/06/16 Online Faculty 40 of 40
20431 504 CEONL ------- - 04/13/16-06/03/16 Online Faculty 40 of 40
20432 505 CEONL ------- - 05/18/16-07/08/16 Online Faculty 40 of 40
20433 506 CEONL ------- - 06/15/16-08/05/16 Online Faculty 40 of 40
20434 507 CEONL ------- - 07/13/16-09/02/16 Online Faculty 40 of 40
20435 508 CEONL ------- - 08/17/16-10/07/16 Online Faculty 40 of 40
20436 509 CEONL ------- - 09/14/16-11/04/16 Online Faculty 40 of 40
20437 510 CEONL ------- - 10/12/16-12/02/16 Online Faculty 40 of 40
20438 511 CEONL ------- - 11/09/16-12/30/16 Online Faculty 40 of 40
20439 512 CEONL ------- - 12/14/16-02/03/17 Online Faculty 40 of 40

XBL 5010 - Business Finance for Non-Finance Personnel

Are you interested in making better business decisions to increase your company's profits, move you up the corporate ladder, and help you reach a better personal financial position? Learn the basics of how a business operates, included how to develop successful business strategies and how to use financial statements to make better decisions. Position yourself to be more confident in your business and financial decisions. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
20440 501 CEONL ------- - 01/13/16-03/04/16 Online Faculty 40 of 40
20441 502 CEONL ------- - 02/10/16-04/01/16 Online Faculty 40 of 40
20442 503 CEONL ------- - 03/16/16-05/06/16 Online Faculty 40 of 40
20443 504 CEONL ------- - 04/13/16-06/03/16 Online Faculty 40 of 40
20444 505 CEONL ------- - 05/18/16-07/08/16 Online Faculty 40 of 40
20445 506 CEONL ------- - 06/15/16-08/05/16 Online Faculty 40 of 40
20446 507 CEONL ------- - 07/13/16-09/02/16 Online Faculty 40 of 40
20447 508 CEONL ------- - 08/17/16-10/07/16 Online Faculty 40 of 40
20448 509 CEONL ------- - 09/14/16-11/04/16 Online Faculty 40 of 40
20449 510 CEONL ------- - 10/12/16-12/02/16 Online Faculty 40 of 40
20450 511 CEONL ------- - 11/09/16-12/30/16 Online Faculty 40 of 40
20451 512 CEONL ------- - 12/14/16-02/03/17 Online Faculty 40 of 40

XBL 5011 - Effective Business Writing

Do you have a nagging suspicion that a small improvement in your writing skills might also improve your career prospects? This course will help you identify and eliminate problem areas. Learn the secret to developing powerful written documents that immediately draw readers in and keep them motivated to continue until your very last, well-chosen word. To enroll or for more information about this online class and/or additional start dates, visithttp://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
20452 501 CEONL ------- - 01/13/16-03/04/16 Online Faculty 40 of 40
20453 502 CEONL ------- - 02/10/16-04/01/16 Online Faculty 40 of 40
20454 503 CEONL ------- - 03/16/16-05/06/16 Online Faculty 40 of 40
20455 504 CEONL ------- - 04/13/16-06/03/16 Online Faculty 40 of 40
20456 505 CEONL ------- - 05/18/16-07/08/16 Online Faculty 40 of 40
20457 506 CEONL ------- - 06/15/16-08/05/16 Online Faculty 40 of 40
20458 507 CEONL ------- - 07/13/16-09/02/16 Online Faculty 40 of 40
20459 508 CEONL ------- - 08/17/16-10/07/16 Online Faculty 40 of 40
20460 509 CEONL ------- - 09/14/16-11/04/16 Online Faculty 40 of 40
20461 510 CEONL ------- - 10/12/16-12/02/16 Online Faculty 40 of 40
20462 511 CEONL ------- - 11/09/16-12/30/16 Online Faculty 40 of 40
20463 512 CEONL ------- - 12/14/16-02/03/17 Online Faculty 40 of 40

XBL 5012 - Effective Selling

The goal of this course is not to teach you how to make a sale today, but to help you discover how you can easily convert a potential customer into a long term asset. Learn how to lay the groundwork for repeat business and your future success. With the knowledge, planning skills, communication techniques, and the understanding of human nature that you will gain from this course, your sales will grow as if by magic. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
20303 501 CEONL ------- - 01/13/16-03/04/16 Online Faculty 40 of 40
20304 505 CEONL ------- - 05/18/16-07/08/16 Online Faculty 40 of 40
20305 509 CEONL ------- - 09/14/16-11/04/16 Online Faculty 40 of 40

XBL 5013 - Facilitating Adult Learners

You will discover ways to motivate adult students by tapping into their learning styles, interests, and needs. Learn dozens of powerful teaching techniques that will keep your adult learners excited and help them absorb your material effortlessly. You will also review course planning, creating a welcoming classroom setting, and using educational aids and technology. Finally, discuss classroom discipline and look at tools you can use to measure your students' performance. To enroll or for more information about this online class and/or additional start dates, visithttp://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
20569 501 CEONL ------- - 01/13/16-03/04/16 Online Faculty 40 of 40
20570 502 CEONL ------- - 02/10/16-04/01/16 Online Faculty 40 of 40
20571 503 CEONL ------- - 03/16/16-05/06/16 Online Faculty 40 of 40
20572 504 CEONL ------- - 04/13/16-06/03/16 Online Faculty 40 of 40
20573 505 CEONL ------- - 05/18/16-07/08/16 Online Faculty 40 of 40
20574 506 CEONL ------- - 06/15/16-08/05/16 Online Faculty 40 of 40
20575 507 CEONL ------- - 07/13/16-09/02/16 Online Faculty 40 of 40
20576 508 CEONL ------- - 08/17/16-10/07/16 Online Faculty 40 of 40
20577 509 CEONL ------- - 09/14/16-11/04/16 Online Faculty 40 of 40
20578 510 CEONL ------- - 10/12/16-12/02/16 Online Faculty 40 of 40
20579 511 CEONL ------- - 11/09/16-12/30/16 Online Faculty 40 of 40
20580 512 CEONL ------- - 12/14/16-02/03/17 Online Faculty 40 of 40

XBL 5014 - Fundamentals of Supervision & Management

This course will help you master the basics of business by learning the language of management. Learn how to make a successful transition from employee to manager and how to manage your time so that you can deal with the constant demands of a managerial job. Learn the skills required to delegate responsibility and motivate your employees. Finally, learn how to solve problems and resolve conflicts so you can accomplish your job more effectively. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
20581 501 CEONL ------- - 01/13/16-03/04/16 Online Faculty 40 of 40
20582 502 CEONL ------- - 02/10/16-04/01/16 Online Faculty 40 of 40
20583 503 CEONL ------- - 03/16/16-05/06/16 Online Faculty 40 of 40
20584 504 CEONL ------- - 04/13/16-06/03/16 Online Faculty 40 of 40
20585 505 CEONL ------- - 05/18/16-07/08/16 Online Faculty 40 of 40
20586 506 CEONL ------- - 06/15/16-08/05/16 Online Faculty 40 of 40
20587 507 CEONL ------- - 07/13/16-09/02/16 Online Faculty 40 of 40
20588 508 CEONL ------- - 08/17/16-10/07/16 Online Faculty 40 of 40
20589 509 CEONL ------- - 09/14/16-11/04/16 Online Faculty 40 of 40
20590 510 CEONL ------- - 10/12/16-12/02/16 Online Faculty 40 of 40
20591 511 CEONL ------- - 11/09/16-12/30/16 Online Faculty 40 of 40
20592 512 CEONL ------- - 12/14/16-02/03/17 Online Faculty 40 of 40

XBL 5015 - Fundamentals of Supervision and Management II

Have you ever felt technically prepared for a supervisor's role, yet felt defeated by all of the people issues that seem to arise? Master the basics of communication, because effective communication is essential in your quest to be a good manager or supervisor. You will be able to assess your own personality, as well as the personalities of your co-workers and boss, and you will develop a plan of action to improve both your interpersonal skills and your work relationships. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
20306 501 CEONL ------- - 01/13/16-03/04/16 Online Faculty 40 of 40
20307 505 CEONL ------- - 05/18/16-07/08/16 Online Faculty 40 of 40
20308 509 CEONL ------- - 09/14/16-11/04/16 Online Faculty 40 of 40

XBL 5016 - Fundamentals of Technical Writing

Learn the skills you need to succeed in the well-paying field of technical writing. Discover the secrets of successful technical writers, including technical writing conventions, interviewing skills, documentation management, publishing and formatting techniques, and how to get your first job as a technical writer. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
20593 501 CEONL ------- - 01/13/16-03/04/16 Online Faculty 40 of 40
20594 502 CEONL ------- - 02/10/16-04/01/16 Online Faculty 40 of 40
20595 503 CEONL ------- - 03/16/16-05/06/16 Online Faculty 40 of 40
20596 504 CEONL ------- - 04/13/16-06/03/16 Online Faculty 40 of 40
20597 505 CEONL ------- - 05/18/16-07/08/16 Online Faculty 40 of 40
20598 506 CEONL ------- - 06/15/16-08/05/16 Online Faculty 40 of 40
20599 507 CEONL ------- - 07/13/16-09/02/16 Online Faculty 40 of 40
20600 508 CEONL ------- - 08/17/16-10/07/16 Online Faculty 40 of 40
20601 509 CEONL ------- - 09/14/16-11/04/16 Online Faculty 40 of 40
20602 510 CEONL ------- - 10/12/16-12/02/16 Online Faculty 40 of 40
20603 511 CEONL ------- - 11/09/16-12/30/16 Online Faculty 40 of 40
20604 512 CEONL ------- - 12/14/16-02/03/17 Online Faculty 40 of 40

XBL 5017 - Get Grants!

Here's good news if you're a grant writer-even in lean times, there's plenty of money out there! In this course, two experts who've raised millions of dollars in grant money will tell you how to develop successful, fundable grants. While the skills you'll learn during this course are transferable, we do want to emphasize that the focus of this class is on obtaining grant funding for non-profit organizations. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
20309 501 CEONL ------- - 01/13/16-03/04/16 Online Faculty 40 of 40
20310 505 CEONL ------- - 05/18/16-07/08/16 Online Faculty 40 of 40
20311 509 CEONL ------- - 09/14/16-11/04/16 Online Faculty 40 of 40

XBL 5018 - Introduction to Business Analysis

Give yourself an employment advantage by developing analytical skills that are consistently in high demand. This course will teach you powerful quantitative methods that will have you making better, more informed, and more effective business decisions. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
20312 501 CEONL ------- - 01/13/16-03/04/16 Online Faculty 40 of 40
20313 505 CEONL ------- - 05/18/16-07/08/16 Online Faculty 40 of 40
20314 509 CEONL ------- - 09/14/16-11/04/16 Online Faculty 40 of 40

XBL 5019 - Introduction to Nonprofit Management

Develop the skills and strategies you need to become an integral part of one of America's fastest growing service sectors. In this course, a twelve-year veteran in the nonprofit management field will show you how to transform your good intentions into a professional plan of action. You'll understand the unique characteristics of nonprofit organizations while mastering the core knowledge necessary to become an effective leader in the nonprofit arena. In this course, you will learn skills and develop strategies that will take your organization to new heights of prosperity and productivity. You'll gain a full understanding the role of the executive director and the board of directors, special event and meeting management, public relation strategies, and how to find a position in this fascinating and rewarding field of work. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
20315 501 CEONL ------- - 01/13/16-03/04/16 Online Faculty 40 of 40
20316 505 CEONL ------- - 05/18/16-07/08/16 Online Faculty 40 of 40
20317 509 CEONL ------- - 09/14/16-11/04/16 Online Faculty 40 of 40

XBL 5020 - Leadership

Leadership skills can help you gain the respect and admiration of others, while also allowing you to enjoy success in your career and more control over your destiny. Contrary to popular belief, leadership skills can be learned and developed. Even if you do not hold a leadership position, this course will teach you how to use the principles of great leaders to achieve success in almost every aspect of your daily life. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/continuing-education/ways-to-register/ed2go-registration-instructions.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
20318 501 CEONL ------- - 01/13/16-03/04/16 Online Faculty 40 of 40
20319 505 CEONL ------- - 05/18/16-07/08/16 Online Faculty 40 of 40
20320 509 CEONL ------- - 09/14/16-11/04/16 Online Faculty 40 of 40