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Adobe Graphic Design

XCAA 1000 - Adobe Acrobat Fundamentals - Windows

Explore the basic features of Adobe Acrobat. Learn how to navigate and organize PDF documents and create a PDF document from within Acrobat. Modify PDF content by rearranging, editing, and formatting existing text; and by adding headers, footers, watermarks, and backgrounds. Insert multimedia content, including audio, video, and flash files, add bookmarks and links, and improve accessibility in a document. Manage security issues by using password encryption and digital signatures and explore document review techniques, including the use of comments, markups, and automated reviews, such as Page View Sharing and Collaborate Live. This class can also be taken as part of the Adobe Acrobat Certificate. For details visit our web page.Class textbook included in course fee. Textbooks distributed in first course meeting. Prerequisite: Comfortable using Windows, keyboard, and mouse.

CEU Hours: 1.4

Contact Hours: 14

Course Outline:

Getting started
1)	The Acrobat environment
2)	Advanced navigation
3)	Finding text
4)	Organizing PDF documents
5)	Getting help
6)	Setting preferences
Creating PDF documents
1)	Printing to PDF from any application
2)	Acrobat PDFMaker
3)	The Create PDF commands
Modifying PDF documents
1)	Moving document pages
2)	Modifying content
3)	Moving PDF content to other programs
4)	Adding multimedia
5)	Optimizing PDF file size
Document navigation tools
1)	Working with bookmarks
2)	Working with links
PDF accessibility
1)	Accessible documents
2)	Accessibility in the Acrobat environment
Document security
1)	Password protection
2)	Digital signatures
3)	Encryption certification and security envelopes
4)	Adobe LiveCycle Rights Management ES encryption
5)	Password and certificate security policies
Document review techniques
1)	Document reviews
2)	Reviewer tools
3)	Managing comments and markups
 
CRN Days Time Date Location Instructor Seats Open
90296 001 --WR--- 08:00-03:59 PM 03/25/15-03/26/15 RC 245 McAtee R 6 of 7
91288 002 --WR--- 08:00-03:59 PM 07/29/15-07/30/15 RC 245 Faculty 7 of 7

XCAA 1001 - Adobe Acrobat Advanced - Windows

Build on the fundamentals taught in Acrobat Fundamentals. Learn how to produce high-quality PDF documents for press and discover geospatial data in a PDF map. Explore prepress techniques, including color management, proofing and converting colors, color separations, managing inks, trapping, and transparency flattening. Use the Preflight feature to test and convert a document to comply with print provider requirements or ISO 9000 standards, such as PDF/X, PDF/A, or PDF/E. Create interactive forms using both the Form Editor and LiveCycle Designer ES. This class can also be taken as part of the Adobe Acrobat Certificate. For details visit our web page.Class textbook included in course fee. Textbooks distributed in first course meeting. Prerequisite: Acrobat Fundamentals or comparable knowledge.

CEU Hours: 1.4

Contact Hours: 14

Course Outline:

High-quality PDFs
1)	PDF generation methods
2)	PDF file attributes
3)	PDF settings 
4)	Geospatial data 
Color management
1)	Color management basics
2)	Color management workflow
3)	Soft-proofing colors
4)	Converting colors
Color separations
1)	Color separation setup
2)	Separations preview
3)	Ink Manager
4)	Trapping
5)	Transparency flattening
6)	Printing color separations
Preflight and validation
1)	Print problems
2)	Preflight profiles
3)	Preflight reports
4)	Preflight droplets
5)	Validation and conversion
Interactive PDF forms
1)	Forms and LiveCycle Designer ES
2)	Creating a form
3)	Working with form fields
4)	Modifying a form
5)	Testing a form
PDF distribution and management 
1)	PDF distribution
2)	Form management
 
CRN Days Time Date Location Instructor Seats Open
90297 001 --WR--- 08:00-03:59 PM 04/29/15-04/30/15 RC 245 Faculty 7 of 7

XCAA 1002 - Adobe Illustrator Fundamentals - Windows

Cover the fundamentals of Illustrator. Get familiar with the Illustrator environment, and then learn how to create a simple illustration by creating and manipulating shapes, and by drawing and editing paths. Explore how to apply color, gradients, transparency, and work with text and layers. This class can also be taken as part of the Adobe Illustrator Certificate. For details visit our web page.Class textbook included in course fee. Textbooks distributed in first course meeting. Prerequisite: Comfortable using Windows, keyboard, and mouse.

CEU Hours: 1.4

Contact Hours: 14

Course Outline:

Getting started
1)	The Illustrator environment
2)	Navigation
3)	Adobe Help
Creating a simple illustration
1)	Create a new document
2)	Basic shapes
3)	Manipulate shapes
4)	Export an illustration
Applying basic color
1)	Apply color
2)	Stroke options
3)	The Eyedropper tool
Drawing paths
1)	Raster images
2)	Basic drawing
3)	Select and edit paths
Working with text
1)	Adding text
2)	Altering text
Layers
1)	Layers
2)	Manipulate layers
Working with fills and colors
1)	Swatch libraries
2)	Gradients
3)	Transparency
Adjusting typography
1)	Flow type
2)	Format text
 
CRN Days Time Date Location Instructor Seats Open
90298 001 --WR--- 08:00-03:59 PM 01/21/15-01/22/15 RC 245 Riggin B 5 of 7
90299 002 --WR--- 06:00-09:29 PM 04/01/15-04/09/15 RC 245 Knight N 7 of 7
91289 003 --WR--- 08:00-03:59 PM 05/27/15-05/28/15 RC 245 Faculty 7 of 7
91290 004 --WR--- 06:00-09:29 PM 08/05/15-08/13/15 RC 245 Faculty 7 of 7

XCAA 1003 - Adobe Illustrator Advanced - Windows

Discover more advanced techniques for working with paths, masks, fills, and strokes. Explore how to use transformation tools, envelopes, filters, effects, and graphic styles. Convert raster images to vector art and manage color settings, color separations, and print specifications. Work with slices and optimize and export images for the Web. This class can also be taken as part of the Adobe Illustrator Certificate. For details visit our web page.Class textbook included in course fee. Textbooks distributed in first course meeting. Prerequisite: Illustrator Fundamentals or comparable knowledge.

CEU Hours: 1.4

Contact Hours: 14

Course Outline:  

Manipulating paths
1)	Path commands
2)	Masks
Enhancing fills and strokes
1)	Multiple fills and strokes
2)	Colors
3)	Patterns
4)	Brushes
5)	Symbols
Transforming shapes
1)	Transformation tools
2)	Envelopes
3)	Liquify shapes
4)	3D effects
Effects, and graphic styles
1)	Effects
2)	Graphic styles
Converting raster images to vector art
1)	Trace raster images
2)	Live Paint
Printing illustrations
1)	Color management
2)	Print specifications
3)	Color separations
Web files and graphs
1)	Slices
2)	Web graphics
3)	Graphs
 
CRN Days Time Date Location Instructor Seats Open
90300 001 --WR--- 08:00-03:59 PM 02/18/15-02/19/15 RC 245 Riggin B 6 of 7
90301 002 --WR--- 06:00-09:29 PM 04/22/15-04/30/15 RC 245 McAtee R 7 of 7
91291 003 --WR--- 08:00-03:59 PM 06/24/15-06/25/15 RC 245 Faculty 7 of 7

XCAA 1004 - Adobe InDesign Fundamentals - Windows

Explore the basic features of Adobe InDesign. Learn how to create documents, place text and graphics, and create custom color swatches. Work with master pages and multi-page documents, format text, apply styles, work with threaded text frames, position and group objects, and work with layers. Discover how to print documents, create print presets, and package documents for commercial printing. This class can also be taken as part of the Adobe InDesign Certificate. For details visit our web page.Class textbook included in course fee. Textbooks distributed in first course meeting. Prerequisite: Comfortable using Windows, keyboard, and mouse.

CEU Hours: 1.4

Contact Hours: 14

Course Outline

Getting started
1)	The Adobe InDesign environment
2)	Preferences and defaults
3)	InDesign Help
Basic documents
1)	New documents
2)	Text frames
3)	Graphics frames
4)	Custom colors
Guides and master pages
1)	Item position
2)	Master pages
Typesetting
1)	Text frame threading
2)	Paragraph formatting
3)	Styles
Modifying items
1)	Text frame options
2)	Graphics
3)	Grouped items
4)	Layers
Finalizing documents
1)	Outputting documents
2)	Commercial printing preparation

 
CRN Days Time Date Location Instructor Seats Open
90302 001 --WR--- 08:00-03:59 PM 01/14/15-01/15/15 RC 245 McAtee R 5 of 7
90303 002 --WR--- 06:00-09:29 PM 02/18/15-02/26/15 RC 245 McAtee R 7 of 7
90304 003 MT----- 08:00-03:59 PM 03/09/15-03/10/15 RC 245 McAtee R 7 of 7
91292 004 --WR--- 08:00-03:59 PM 05/20/15-05/21/15 RC 245 Faculty 7 of 7
91293 005 --WR--- 06:00-09:29 PM 06/24/15-07/02/15 RC 245 Faculty 7 of 7
91294 006 --WR--- 08:00-03:59 PM 07/15/15-07/16/15 RC 245 Faculty 7 of 7

XCAA 1005 - Adobe InDesign Advanced - Windows

Explore how to create complex document structures, create tint and gradient swatches, and use object libraries and snippets to work more efficiently. Create vector paths and wrap type on a path. Discover advanced typography and composition techniques while working with graphics, object styles, tables, special characters, and the Story Editor. This class can also be taken as part of the Adobe InDesign Certificate. For details visit our web page.Class textbook included in course fee. Textbooks distributed in first course meeting. Prerequisite: InDesign Intermediate or comparable knowledge.

CEU Hours: 1.4

Contact Hours: 14

Course Outline:

Efficient layout
1)	Document setup
2)	Tint and gradient swatches
3)	Object libraries and snippets
4)	Item spacing
Vector paths
1)	Creating vector paths
2)	Vector paths and pictures
3)	Vector paths and type
Typography
1)	Manual type resizing
2)	Quick Apply
3)	Automated styles
4)	Graphics in typography
5)	Precise leading control
6)	Composition, hyphenation, and justification
7)	Horizontal spacing
8)	Typography shortcuts
Graphics
1)	Layer comps
2)	Transparency
3)	Object styles
4)	Transforming objects
Tables
1)	Creating tables
2)	Changing table structure
3)	Formatting tables
Text editing
1)	Story Editor
2)	Special characters
3)	Column, frame, and page breaks
Long documents
1)	Sections
2)	Tables of contents
3)	Indexes and cross-references
4)	Books
5)	Footnotes
 
CRN Days Time Date Location Instructor Seats Open
90305 001 --WR--- 08:00-03:59 PM 02/11/15-02/12/15 RC 245 McAtee R 5 of 7
90306 002 MT----- 06:00-09:29 PM 04/20/15-04/28/15 RC 245 McAtee R 7 of 7
91295 003 --WR--- 08:00-03:59 PM 06/17/15-06/18/15 RC 245 Faculty 7 of 7

XCAA 1007 - Adobe Photoshop Fundamentals - Windows

Explore how to use Photoshop to create professional-looking images for both print and the Web. Identify the components of the Photoshop environment, learn about the differences between raster and vector graphics, and learn how to use Adobe Bridge. Explore various methods of selecting image areas and discover how to modify and manipulate selections. Learn how to work with text, layers, and layer effects; how to adjust, retouch, and resize images; and how to prepare images for printing and the Web. This class can also be taken as part of the Adobe Photoshop Certificate. For details visit our web page.Class textbook included in course fee. Textbooks distributed in first course meeting. Prerequisite: Comfortable using Windows, keyboard, and mouse.

CEU Hours: 1.4

Contact Hours: 14

Course Outline:

Getting started
1)	File types
2)	The Photoshop environment
3)	Getting help
Working with image selections
1)	Selection techniques
2)	Modifying selections
Working with layers
1)	Creating layers
2)	Modifying layers
3)	Using Type layers
4)	Using layer effects
Adjusting images
1)	Image modes
2)	Hue/Saturation and Vibrance adjustments
3)	Levels adjustments
Retouching images
1)	Repairing image defects
2)	Painting
3)	Using the Background Eraser
4)	Using filters
Resizing images
1)	Image resolution
2)	Image canvas size
Preparing finished images
1)	Images for Web use
2)	Images for print use
3)	Outputting images
4)	Printing an image 
5)	Importing images
 
CRN Days Time Date Location Instructor Seats Open
90307 001 MT----- 08:00-03:59 PM 01/26/15-01/27/15 RC 245 McAtee R 4 of 7
90308 002 MT----- 06:00-09:29 PM 03/09/15-03/17/15 RC 245 McAtee R 7 of 7
90309 003 MT----- 08:00-03:59 PM 04/13/15-04/14/15 RC 245 Faculty 7 of 7
91296 004 MT----- 08:00-03:59 PM 06/01/15-06/02/15 RC 245 Faculty 7 of 7
91297 005 MT----- 06:00-09:29 PM 07/13/15-07/21/15 RC 245 Faculty 7 of 7

XCAA 1008 - Adobe Photoshop Advanced - Windows

Learn how to use color fills, gradients, patterns, and overlays. Create layer masks, grayscale masks, and clipping masks to show or hide various parts of an image. Explore how to create and edit paths and convert type to paths. Apply a variety of creative effects, use the Vanishing Point feature and Smart Filters, create layer comps, and prepare images for use in video productions. This class can also be taken as part of the Adobe Photoshop Certificate. For details visit our web page.Class textbook included in course fee. Textbooks distributed in first course meeting. Prerequisite: Photoshop Fundamentals or comparable knowledge.

CEU Hours: 1.4

Contact Hours: 14

Course Outline

Fills and overlays
1)	Filling image areas
2)	Gradients and patterns
3)	Layer overlays
Masks
1)	Mask channels
2)	Layer masks
3)	Grayscale masks
4)	Clipping masks
Vector paths
1)	Creating vector paths
2)	Editing vector paths
3)	Vector masks
4)	Paths for creative imagery
Creative image effects
1)	Painted effects
2)	Warping
3)	Efficient compositing
4)	Vanishing Point
5)	Smart Filters
6)	Layer comps
7)	Images for video
Automating tasks
1)	Actions
2)	Organizing actions
3)	Batch processing
4)	Customizing Photoshop
 
CRN Days Time Date Location Instructor Seats Open
90310 001 MT----- 08:00-03:59 PM 02/16/15-02/17/15 RC 245 McAtee R 6 of 7
90311 002 MT----- 06:00-09:29 PM 03/30/15-04/07/15 RC 245 Faculty 7 of 7
91298 003 MT----- 08:00-03:59 PM 06/22/15-06/23/15 RC 245 Faculty 7 of 7
91299 004 MT----- 06:00-09:29 PM 08/03/15-08/11/15 RC 245 Faculty 7 of 7

XCAA 1009 - Adobe Photoshop Production

Focus on the specific information needed to create professional-looking images for high-end business printers and commercial print shops. Learn how to optimize color management for print and explore various techniques for adjusting the quality of an image and making color adjustments. Explore how to use CMYK separations for prepress, customize ink options, and adjust CYMK curves. This class can also be taken as part of the Adobe Photoshop Certificate. For details visit our web page.Class textbook included in course fee. Textbooks distributed in first course meeting. Prerequisite: Photoshop Advanced or comparable knowledge.

CEU Hours: .7

Contact Hours: 7

Course Outline:

Color management
1)	Color management basics
2)	Calibration and synchronization
3)	Color space conversion
4)	Printing with color management
Photographic techniques
1)	Digital photo quality
2)	Photographic adjustments
3)	Lens adjustments
4)	Merging images
RGB image adjustments
1)	Color correction principles
2)	Measuring color
3)	Automatic adjustments
4)	Curves adjustments
5)	Hand-retouching color
6)	Color replacement
CMYK separations
1)	Prepress color settings
2)	Creating color separations
3)	CMYK image adjustments
4)	Sharpening
Grayscale and spot colors
1)	Grayscale conversion
2)	Spot-color images
3)	Duotones
 
CRN Days Time Date Location Instructor Seats Open
90312 001 M------ 08:00-03:59 PM 03/02/15-03/02/15 RC 245 Faculty 13 of 14
90313 002 MT----- 06:00-09:29 PM 05/04/15-05/05/15 RC 245 McAtee R 14 of 14
91300 003 M------ 08:00-03:59 PM 07/06/15-07/06/15 RC 245 Faculty 14 of 14

XCAA 1010 - Adobe Photoshop for Digital Photographers

Work with key features in Photoshop to enhance your digital photographs and help to create professional looking images. Explore working with colors, color settings, image adjustments, noise reduction and other essential image techniques. Make working with Photoshop more efficient by exploring some essential tips and tricks. Class textbook included in course fee. Textbooks distributed in first course meeting.

CEU Hours: 1.4

Contact Hours: 14

Outline:

1.	Bridge Essentials
2.	Advance Bridge Techniques
3.	Camera Raw Essentials
4.	Adjusting Selected Areas
5.	Resizing and Cropping Images
6.	Color Correction
7.	Working with Black and White Images
8.	Special Effects for Photographers
9.	Sharpening Techniques.

 
CRN Days Time Date Location Instructor Seats Open
90314 001 --WR--- 06:00-09:29 PM 02/04/15-02/12/15 RC 245 Faculty 13 of 14
91301 002 --WR--- 08:00-03:59 PM 06/10/15-06/11/15 RC 245 Faculty 11 of 14

XCAA 1017 - Adobe InDesign Intermediate - Windows

This course is designed for students who want to become more proficient with text editing, document setup, and using color. Students will learn how to import and edit text, add special characters, setup alternate layouts and templates, use object libraries and snippets, create tints, gradient swatches, and vector paths, and create tables. This class can also be taken as part of the Adobe InDesign Certificate. For details visit our web page.Class textbook included in course fee. Textbooks distributed in first course meeting. Prerequisite: InDesign Fundamentals or comparable knowledge.

CEU Hours: 1.4

Contact Hours: 14

Unit 1: Text editing
Topic A: Import and edit text 
Topic B: Special characters 

Unit 2: Linked files
Topic A: Linked files 
Topic B: Replicate and link content

Unit 3: Flexible document setup
Topic A: Alternate page sizes and layouts 
Topic B: Placeholders, templates, and conditional text
Topic C: Object libraries and snippets
Topic D: Data merge 

Unit 4: Working with color and transparency
Topic A: Create colors, tints and mixed ink swatches 
Topic B: Gradients 
Topic C: Colorize a grayscale image
Topic D: Transparency 

Unit 5: Vector paths
Topic A: Creating vector paths
Topic B: Vector paths and pictures
Topic C: Vector paths and type 

Unit 6: Tables 
Topic A: Create tables
Topic B: Change table structure
Topic C: Format tables

Appendix A: ACE exam objectives map
Topic A: ACE exam objectives

 
CRN Days Time Date Location Instructor Seats Open
90315 001 --WR--- 08:00-03:59 PM 01/28/15-01/29/15 RC 245 McAtee R 6 of 7
90316 002 --WR--- 06:00-09:29 PM 03/18/15-03/26/15 RC 245 McAtee R 6 of 7
91302 003 --WR--- 08:00-03:59 PM 06/03/15-06/04/15 RC 245 Faculty 7 of 7
91303 004 --WR--- 06:00-09:29 PM 07/22/15-07/30/15 RC 245 Faculty 7 of 7

XCAA 5008 - WB: Introduction to Photoshop CS6

Photoshop is the world's best-known photo-editing program. Artists, photographers, designers, and hobbyists all rely on Adobe Photoshop for image creation and editing. Discover the fastest and most effective ways to use Photoshop from an expert and former columnist for Photoshop User magazine. You'll learn how to use Photoshop with detailed, step-by-step instructions that you'll have no trouble following-even if you've never used a computer graphics program before! And you'll have a lot of fun doing it.Photoshop CS6 has a host of impressive new features for photographers, and you'll encounter a number of them. We'll begin with an introduction to the Photoshop environment. Next, you'll learn techniques for creating simple digital paintings (including some brushes that let you create the look of an oil painting from a photo). Then you'll be editing your own photographs to get rid of dust and scratches, fix the color, and correct image exposure. You'll master techniques for switching the backgrounds on images and removing wrinkles and blemishes from photos, just like they do in magazines. You'll also learn about the new content-aware Move tool in CS6 that, like magic, lets you move something on an image while intelligently replacing the "hole" left behind.By the time you finish this fun, hands-on, project-oriented course, you'll be well on your way to expressing yourself with the most exciting graphics program ever developed. Photoshop is the world's best-known photo-editing program. Artists, photographers, designers, and hobbyists all rely on Adobe Photoshop for image creation and editing. Discover the fastest and most effective ways to use Photoshop from an expert and former columnist for Photoshop User magazine. You'll learn how to use Photoshop with detailed, step-by-step instructions that you'll have no trouble following-even if you've never used a computer graphics program before! And you'll have a lot of fun doing it.Photoshop CS6 has a host of impressive new features for photographers, and you'll encounter a number of them. We'll begin with an introduction to the Photoshop environment. Next, you'll learn techniques for creating simple digital paintings (including some brushes that let you create the look of an oil painting from a photo). Then you'll be editing your own photographs to get rid of dust and scratches, fix the color, and correct image exposure. You'll master techniques for switching the backgrounds on images and removing wrinkles and blemishes from photos, just like they do in magazines. You'll also learn about the new content-aware Move tool in CS6 that, like magic, lets you move something on an image while intelligently replacing the "hole" left behind.By the time you finish this fun, hands-on, project-oriented course, you'll be well on your way to expressing yourself with the most exciting graphics program ever developed. For more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
92432 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 100 of 100

XCAA 5022 - WB: Introduction to Photoshop CC

Photoshop is the world's most popular photo-editing program. Artists, photographers, designers, and hobbyists all rely on Adobe Photoshop for image creation and editing. Discover the fastest and most effective ways to use Photoshop from an expert and former columnist for Photoshop User magazine (who has twice been nominated for the Photoshop Hall of Fame). You'll learn how to use Photoshop while accessing it from the Creative Cloud (CC). The course provides detailed, step-by-step instructions that you'll have no trouble following-even if you've never used a computer graphics program before! And you'll have a lot of fun doing it. Photoshop CC has a host of impressive new features for photographers, and you'll encounter a number of them. We'll begin with an introduction to the Photoshop environment. Next, you'll learn how to create simple digital paintings (including some brushes that let you create the look of an oil painting from a photo). Then you'll be editing your own photographs to get rid of dust and scratches, fix the color, and correct image exposure. You'll master techniques for switching the backgrounds on images and removing wrinkles and blemishes from photos, just like they do in magazines. You'll also learn about the content-aware Move tools in CC that, like magic, let you move something on an image and intelligently replace the "hole" left behind at the same time. By the time you finish this fun, hands-on, project-oriented course, you'll be well on your way to expressing yourself with the most exciting graphics program ever developed. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
92045 503 CEONL ------- - 03/18/15-05/08/15 Online Faculty 100 of 100

Agile Project Management

XCAG 1000 - Agile Fundamentals Workshop

In a world where the market demands that companies deliver "better, faster, cheaper," organizations and employees are turning to Agile philosophies to improve projects, software development and the work environment. This course is interactive and designed to provide a base understanding of Agile concepts and practices. Topics include: the history and benefits of Agile; understanding Lean and Agile principles; learning the practices behind the multiple methods of delivering in an Agile environment; and hands-on exercises on planning, writing stories, release planning, estimating, executing and monitoring. The course is designed to provide a deeper understanding of concepts and practices through classroom exercises. Class textbook included in course fee. Textbooks distributed in first course meeting.

CEU Hours: 1.4

Contact Hours: 14

 
CRN Days Time Date Location Instructor Seats Open
90317 001 --WR--- 06:00-09:29 PM 03/04/15-03/12/15 RC 250 Harper K 14 of 14
91304 002 --WR--- 06:00-09:29 PM 07/15/15-07/23/15 RC 232 Faculty 14 of 14

Big Data

XCDD 1000 - Big Data: NoSQL Database Essentials

Relational and traditional databases are unable to keep up with the challenges of managing structured and unstructured data. A new set of technologies have emerged and been termed Big Data or NoSQL (meaning Not Only SQL). These Big Data databases are designed to be very fast and to scale to vast sets of data. In this course, students study Big Data concepts, technologies, and the new set of techniques to manage them. Topics include Hadoop as well as emerging tools like MongoD and other NoSQL databases. This class can also be taken as part of the Big Data Certificate. For details visit our web page. Class textbook included in course fee. Textbooks distributed in first course meeting. Prerequisites: There are no prerequisites for this class, but prior relational database experience is recommended.

CEU Hours: .7

Contact Hours: 7

� Big Data Overview
� Big Data Concepts
� Data model for Big Data
� Big Data Architecture
� Data storage
� Mongo, Acid, BigTable, CouchDB
� MapReduce and Batch Processing 
� Batch layer
� Serving layer 
� Speed layer
� Capturing and analyzing web-scale data. 
� Emerging Trend of NoSQL and Big Data processing
� Hadoop Introduction
 
CRN Days Time Date Location Instructor Seats Open
91358 001 ----F-- 08:00-03:59 PM 01/30/15-01/30/15 RC 254 Faculty 13 of 14
91359 002 ----F-- 08:00-03:59 PM 02/27/15-02/27/15 RC 254 Faculty 14 of 14

XCDD 1001 - Essentials for Apache Hadoop

Apache Hadoop has become the platform of choice for big data analysis across industry. The need for expertise in operating Hadoop clusters and developing Hadoop applications is also increasing. In this introductory course, Apache Hadoop technologies will be introduced, including MapReduce, Hadoop Distributed File System (HDFS), Hive, Pig, HBase, Sqoop, Flume, and Hue. This class can also be taken as part of the Big Data Certificate. For details visit our web page. Class textbook included in course fee. Textbooks distributed in first course meeting. Prerequisites: Prior relational database experience is recommended.

CEU Hours: .7

Contact Hours: 7

� Why Hadoop? 
� Hadoop Ecosystem 
� MapReduce and HDFS 
� Hive 
� Pig 
� HBase 
� Sqoop 
� Flume 
� Hue 
� How does Hadoop fit into Your Architecture 
� Managing a Hadoop Clusters
� The Apache Open-Source Model
 
CRN Days Time Date Location Instructor Seats Open
91360 001 -----S- 08:00-03:59 PM 01/31/15-01/31/15 RC 254 Faculty 13 of 14
91361 002 -----S- 08:00-03:59 PM 02/28/15-02/28/15 RC 254 Faculty 14 of 14

XCDD 1002 - Data Analyst Training: Using Pig and Hive

Apache Hive is Hadoop's data warehouse infrastructure and it makes multi-structured data accessible to analysts, database administrators, and others without Java programming expertise. Hive and Pig allows the management and manipulation of data in a Hadoop cluster without Java programming experience. Apache Pig applies the fundamentals of familiar scripting languages to the Hadoop cluster. Pig is a platform for analyzing large data sets that consists of a high-level language for expressing data analysis programs, coupled with infrastructure for evaluating these programs. In this hands-on course, students learn how Apache Pig and Apache Hive enable data transformations and analyses via filters, joins, and user-defined functions. Participants learn how to apply data analytics and business intelligence skills to big data, including how to access, manipulate, and analyze complex data sets using SQL and other scripting languages. This class can also be taken as part of the Big Data Certificate. For details visit our web page. Class textbook included in course fee. Textbooks distributed in first course meeting. Prerequisites: Essentials for Apache Hadoop class or equivalent experience.

CEU Hours: 2.1

Contact Hours: 21

� Hadoop Fundamentals
� Introduction to Pig
� Basic Data Analysis with Pig
� Processing Complex Data with Pig
� Multi-Dataset Operations with Pig
� Extending Pig
� Pig Troubleshooting and Optimization
� Introduction to Hive
� Relational Data Analysis with Hive
� Hive Data Management
� Text Processing with Hive
� Hive Optimization
� Extending Hive
� Choosing the Best Tool for the Job
� Comparing MapReduce, Pig, Hive,  and Relational Databases
� Which to Choose?
 
CRN Days Time Date Location Instructor Seats Open
91362 001 -T-R--- 06:00-09:29 PM 02/10/15-02/26/15 RC 234 Faculty 13 of 14
91363 002 --WRF-- 08:00-03:59 PM 03/18/15-03/20/15 RC 238 Faculty 14 of 14

XCDD 1003 - Administrator Training for Apache Hadoop

Apache Hadoop is an open source platform designed to query and analyze big data distributed across large clusters of servers with a very high degree of fault tolerance. In this hands-on Apache Hadoop course, students gain a comprehensive understanding of the steps necessary to operate and maintain a Hadoop cluster. This course covers the core skills needed to deploy, manage, monitor, and secure a Hadoop cluster. Class textbook included in course fee. Textbooks distributed in first course meeting. Prerequisites: Prior database administration and scripting experience required. Essentials for Apache Hadoop class or equivalent experience.

CEU Hours: 2.8

Contact Hours: 28

� Why Apache Hadoop?
� Hadoop: Basic Concepts 
� HDFS
� Getting Data into HDFS
� MapReduce
� Planning Your Hadoop Cluster
� Hadoop Installation and Initial Configuration
� Installing and Configuring Hive, and Pig
� Hadoop Clients
� Advanced Cluster Configuration
� Hadoop Security
� Managing and Scheduling Jobs
� Cluster Maintenance
� Cluster Monitoring and Troubleshooting 
 
CRN Days Time Date Location Instructor Seats Open
91364 001 -T-R--- 06:00-09:29 PM 03/10/15-04/02/15 RC 236 Faculty 14 of 14
91365 002 -TWRF-- 08:00-03:59 PM 04/07/15-04/10/15 RC 238 Faculty 14 of 14

XCDD 1004 - Developer Training for Apache Hadoop

Apache Hadoop is an open source platform designed to query and analyze big data distributed across large clusters of servers with a very high degree of fault tolerance. In this course, students will learn to write applications on Hadoop. Topics include how to create a Hadoop project through completion, how to write Map Reduce programs, working with APIs, HDFS training including the loading and processing of data with CLI and API and processing applications using Apache Hadoop. Other topics include MapReduce mapper, reducer, combiner, practitioner and streaming. Workflow implementations will also be introduced. Class textbook included in course fee. Textbooks distributed in first course meeting. Prerequisites: Prior programming experience is required. Prior Java programming experience is recommended. Essentials for Apache Hadoop class or equivalent experience.

CEU Hours: 2.8

Contact Hours: 28

� Why Apache Hadoop?
� Hadoop: Basic Concepts
� Loading data into HDFS 
� Writing a MapReduce Program 
� Debugging MapReduce Programs
� Integrating Hadoop into the Workflow 
� The Hadoop API 
� MapReduce Algorithms 
� Advanced MapReduce Programming 
� Joining Data Sets in MapReduce 
� Graph Manipulation in Hadoop 
 
CRN Days Time Date Location Instructor Seats Open
91366 001 -TWRF-- 08:00-03:59 PM 04/28/15-05/01/15 RC 238 Faculty 14 of 14
91367 002 -T-R--- 06:00-09:29 PM 04/28/15-05/21/15 RC 234 Faculty 14 of 14

Business Analyst

XCBA 1000 - Business Analyst Fundamentals

Business analysis enables an enterprise to reach its goals by recognizing organizational needs, understanding its requirements, recommending solutions, and working to either close capability gaps or exploit organizational strengths. This three-day course provides an overview of concepts, principles, tasks and techniques used to perform business analysis, as defined in the International Institute of Business Analysis (IIBA) Business Analysis Body of Knowledge (BABOK) Guide. Topics include Business Analyst planning and monitoring, requirement management and communication, requirement elicitation, enterprise analysis, requirement analysis, solution assessment, solution validation, and required business analyst soft skills. This class is also part of the Business Analyst Smart Package. Take all of the classes in this package at a 30% discount off the full price. For details visit the Smart Package store. Class textbook, International Institute of Business Analysis, Business Analysis Body of Knowledge, included in course fee. Textbook distributed in first course meeting.

CEU Hours: 2.1

Contact Hours: 21

Outline: 
What is Business Analysis?
What is a Business Analyst?
The Business Analyst and Knowledge Management
Business Analysis and Project Management
IIBA and the BABOK (Business Analyst Body of Knowledge) 
Business Analysis Certifications
SDLC
Business Analysis Knowledge Areas
--Business Analysis Planning and Monitoring
--Elicitation
--Requirements Management and Communication
--Enterprise Analysis 
--Requirements Analysis
--Solution Assessment and Validation

 
CRN Days Time Date Location Instructor Seats Open
90318 001 -TWR--- 06:00-09:29 PM 01/20/15-01/29/15 RC 232 Faculty 10 of 14
90319 002 --WRF-- 08:00-03:59 PM 02/18/15-02/20/15 RC 232 Faculty 14 of 14
91305 003 -TWR--- 06:00-09:29 PM 05/19/15-05/28/15 RC 232 Faculty 14 of 14
91306 004 --WRF-- 08:00-03:59 PM 06/10/15-06/12/15 RC 232 Faculty 14 of 14

XCBA 1004 - Business Process Modeling

Business Process Modeling (BPM) is the activity of representing a process in its current state, allowing the process to be analyzed and improved in the future. Business Process Modeling uses a set of technologies and standards for the design, execution, administration, and monitoring of business processes. The business process is the flow of activities, usually represented by boxes each depicting some type of work, toward some business goal. Business process modeling is most commonly performed by business analysts and managers who are seeking to improve process efficiency and quality. Topics include the need for modeling business processes, modeling methods, business process modeling notation (BPMN), context diagramming, functional decomposition, data flow diagrams and verification of models. This class is also part of the Business Analyst Smart Package. Take all of the classes in this package at a 30% discount off the full price. For details visit the Smart Package store.Class textbook included in course fee. Textbooks distributed in first course meeting. Prerequisite: Gathering, Analyzing and Communicating Requirements or equivalent experience.

CEU Hours: 1.4

Contact Hours: 14

Outline:
Why Model Business Processes
SDLC
Modeling Tools
--Functional Decomposition
--Context Diagrams
--Business Process Modeling Notation 
---BPMN versus Unified Modeling Standards (UML) 
--Data Flow Diagrams (DFD)
--Physical vs. Logical Models
--Data Dictionary 
--Mini-Specs
--Leveling DFDs
Business Process Modeling Notation
--Scope
--Object Oriented Concepts
--Swim Lanes
--Events
--Sub Processes and Tasks
--Task Types
--Gateways
--Process Flows
--Data
--Modeling Checklist
Data Flow Diagrams (DFD)
--Data Stores
--Access Flows
--Trivial Rejects
--Conversational Data Flows
--Merging Data Flows
Physical vs. Logical Models
--Physical BPMN
--Logical BPMN 
Data Dictionary
Mini-Specs
DFD Leveling
Requirements Analysis
--Planned Response Systems
--The Analysis Transformation
---Essential Events
---Essential Activities
---Essential Data
--Entity Relationship Theory
--Performing the Transformation
---SIM to SEM
--Adding New Requirements
 
CRN Days Time Date Location Instructor Seats Open
90320 001 --WR--- 06:00-09:29 PM 03/04/15-03/12/15 RC 232 Faculty 11 of 14
90321 002 ---RF-- 08:00-03:59 PM 04/09/15-04/10/15 RC 232 Faculty 13 of 14
91307 003 --WR--- 06:00-09:29 PM 07/01/15-07/09/15 RC 232 Faculty 14 of 14
91308 004 ---RF-- 08:00-03:59 PM 07/09/15-07/10/15 RC 232 Faculty 14 of 14

XCBA 1005 - CCBA & CBAP Review & Test Prep

This course provides a comprehensive review of The Business Analyst Body of Knowledge (BABOK). Students will find this helpful in preparing for the Certified Competent Business Analyst (CCBA) and Certified Business Analyst Professional (CBAP) certification or in the solidification of their knowledge and understanding of business analysis processes and content. Other topics include the CCBA and CBAP certification requirements, certification process, differences between the certifications, and practice test exams.This class is also part of the Business Analyst Smart Package. Take all of the classes in this package at a 30% discount off the full price. For details visit the Smart Package store. Class textbook, International Institute of Business Analysis, Business Analysis Body of Knowledge, and Watermark, CBAP Certification Study Guide included in course fee. Textbooks distributed in first course meeting.Prerequisite: Business Analyst Certificate or comparable knowledge.

CEU Hours: 2.1

Contact Hours: 21

Outline:
CCBA and CBAP Certification Exams
--Qualifications for the Exams
---CCBA and CBAP Requirements 
--Materials used to study for the Exam
--Application Process
---CCBA and CBAP Certification Process 
--Examination Process
--Study Plan for the Exam
--Techniques for taking the Exam
--Common Errors and Pitfalls
IIBA Goals
Business Analysis as a Professional Discipline
BABOK Knowledge Areas and Techniques
--Business Analysis Planning and Monitoring
--Elicitation
--Requirements Management and Communication
--Enterprise Analysis 
--Requirements Analysis
--Solution Assessment and Validation
Underlying Competencies

 
CRN Days Time Date Location Instructor Seats Open
90323 002 MTW---- 06:00-09:29 PM 05/11/15-05/20/15 RC 250 Faculty 13 of 14

XCBA 1006 - Business Process Improvement

Business Process Improvement (BPI) is a systematic approach for optimizing an organization's underlying processes. In this course learn what BPI is and how to develop strategies for identifying potential improvements, gaining buy-in from process owners, and developing process change strategies. The course discusses a framework for improving process and defines process improvement concepts and techniques. Lastly, discuss how to effectively introduce process changes. This class is also part of the Business Analyst Smart Package. Take all of the classes in this package at a 30% discount off the full price. For details visit the Smart Package store.Class textbook included in course fee. Textbooks distributed in first course meeting. . Prerequisite: Business Analyst Fundamentals or comparable knowledge.

CEU Hours: 1.4

Contact Hours: 14

Course Outline:
What is Business Process Improvement (BPI)?
--Definition
--Why focus on BPI
Phases of BPI
Process Characteristics
Organizing for Process Improvement
Business Process Analysis
--Analyzing Existing Business Processes
--Flowcharting a Process
Business Processes Design
Business Process Transformation
Implementing Redesigned Processes 
Continuous Process Improvement
 
CRN Days Time Date Location Instructor Seats Open
90324 001 MT----- 08:00-03:59 PM 04/20/15-04/21/15 RC 232 Faculty 13 of 14
90326 002 --WR--- 06:00-09:29 PM 04/22/15-04/30/15 RC 232 Faculty 11 of 14
91309 003 ---RF-- 08:00-03:59 PM 07/30/15-07/31/15 RC 232 Faculty 14 of 14
91310 004 MT----- 06:00-09:29 PM 08/03/15-08/11/15 RC 232 Faculty 14 of 14

XCBA 1007 - Gathering, Analyzing and Communicating Requirements

The primary objective for a business analyst is eliciting the proper requirements, and then managing and communicating those requirements to the stakeholders. All stakeholders must have the same understanding of the requirements; they must also be in agreement of the solution that the requirements will fulfill. Throughout elicitation and the entire process, requirements and changes to requirements must be properly tracked, communicated and managed. In this course students will practice techniques for requirement elicitation, requirements management and communication, requirement analysis and solution assessment as identified by the International Institute of Business Analysis (IIBA), Business Analyst Body of Knowledge Guide.This class is also part of the Business Analyst Smart Package. Take all of the classes in this package at a 30% discount off the full price. For details visit the Smart Package store.Class textbook included in course fee. Textbooks distributed in first course meeting. Prerequisite: Business Analyst Fundamentals or comparable knowledge.

CEU Hours: 2.1

Contact Hours: 21

 
CRN Days Time Date Location Instructor Seats Open
90327 001 MTW---- 06:00-09:29 PM 02/09/15-02/18/15 RC 232 Faculty 12 of 14
90328 002 MTW---- 08:00-03:59 PM 03/09/15-03/11/15 RC 232 Faculty 14 of 14
91311 003 -TWR--- 06:00-09:29 PM 06/09/15-06/18/15 RC 232 Faculty 14 of 14
91312 004 --WRF-- 08:00-03:59 PM 06/24/15-06/26/15 RC 232 Faculty 14 of 14

Business Skills

XBD 0103 - Accounting Basics

You will learn the essential language, concepts and processes of accounting, presented in a practical, non-technical fashion. Cover the nature of accounting and generally accepted accounting principles, as well as the process of accounting, accounting equations, debits and credits, and accounting cycles. Explore how to create financial statements, balance sheets, statements of income and retained earnings, statements of changes in financial position, and more. This class is part of the Business Accounting Certificate.

CEU Hours: 1.2

Contact Hours: 12

Accounting concepts
A.	What is accounting?
B.	Generally accepted accounting principles
C.	Accounting terms
D.	Cash versus accrual accounting
E.	Problem-solving activities

The process of accounting
A.	The accounting equation
B.	Debits and credits
C.	The accounting cycle
D.	Problem-solving activities

Financial statements
A.	Balance sheet (assets, liabilities, equity)
B.	Income statement
C.	Statement of cash flows
D.	Problem-solving activities
 
CRN Days Time Date Location Instructor Seats Open
90781 001 MTW---- 08:00-11:59 AM 02/23/15-02/25/15 RC 146 Faculty 13 of 16
90811 002 -T----- 05:30-09:29 PM 04/21/15-04/21/15 RC 232 Faculty 16 of 16
-T-R--- 05:30-09:29 PM 04/23/15-04/28/15 RC 181    

XBD 0104 - Managerial Accounting

Learn the necessary information to make better business decisions. After a brief review of basic accounting concepts, you will cover financial statements, the analysis of financial statements, cost patterns/behavior, cost-volume-profit analysis and budgeting. Presented in a practical, hands-on, non-technical fashion. This class is part of the Business Accounting Certificate.

CEU Hours: .8

Contact Hours: 8

Accounting concepts
A.	Financial vs. managerial accounting
B.	Accounting equation
C.	Debits and credits
D.	Cash and accrual accounting
E.	Generally accepted accounting principles
F.	Managerial accounting
G.	Accounting cycle
H.	Flow of transaction

Financial statements
A.	Balance Sheets: Assets, liabilities, stockholders' equity
B.	Statement of income
C.	Statement of cash flows

Financial statement analysis
A.	Steps to interpret and evaluate financial statements
B.	Horizontal analysis
C.	Identification of and analysis of trends
D.	Vertical analysis
E.	Use of ratios to analyze statements

Cost identification and controls
A.	Cost terms
B.	Financial statements for the manufacturer
C.	Identifying cost patterns
D.	Cost-volume-profit analysis
E.	Problem solving activities

Budgeting
 
CRN Days Time Date Location Instructor Seats Open
90803 001 -TW---- 08:00-11:59 AM 04/07/15-04/08/15 RC 146 Henn R 16 of 16
90815 002 M-W---- 05:30-09:29 PM 05/04/15-05/06/15 RC 175 Henn R 15 of 16

XBD 0105 - Time Management

Time is money, and a lot of it gets lost in disorganization and disruption. Review ways you can organize and prioritize for greater workplace efficiency. Learn to get a grip on your office space, organize your work flow, learn how to use your planner effectively, say no without guilt, and delegate some of your work to other people.

CEU Hours: .4

Contact Hours: 4

Time is money, the adage goes, and lots of it gets lost in disorganization and disruption. This workshop helps you organize and prioritize for greater workplace efficiency. You'll learn to get a grip on your office space, organize your work flow, learn how use your planner effectively, say no without guilt, and delegate some of your work to other people. This workshop is full of ideas for organizing your work area and your paperwork and working on the "right" things.


1.	Left Brain/Right Brain 
2.	Case Study: Another Day at the Office 
3.	Setting Goals 
4.	Planning Tools 
5.	The Four D's 
6.	Organizing your Workspace 
7.	Organizing Files for Retrieval 
   a.	Sorting Based on File Type  
   b.	The Batching Technique 
8.	Managing Your Workload 
   a.	Case Study: Mary Marvelous 
   b.	Workload Analysis 
9.	Delegation 
10.	Projects 
11.	Set a Ritual
 
CRN Days Time Date Location Instructor Seats Open
90796 001 -T----- 01:00-04:59 PM 03/24/15-03/24/15 RC 146 Hopkins G 16 of 16

XBD 0107 - Writing for Business Results

From writer to readers to results - each element in effective business writing helps create memorable and informative connections that lead to actions and the business at hand. We will review good writing skills such as readability and flow factors. We will consider parallelism, voice, vocabulary, sentence structure, paragraph development and document organization. We will practice collaborative writing and common messages such as inquiries, responses to complaints and compliance requests, and bad news. Additional topics include email management, ancillary elements of letters, and informal and formal reports and proposals. This class is part of the Business Communication Certificate.

CEU Hours: .7

Contact Hours: 7

 
CRN Days Time Date Location Instructor Seats Open
90812 001 ---R--- 08:00-03:59 PM 04/23/15-04/23/15 RC 146 Anderson K 15 of 16

XBD 0108 - Grammar, Punctuation and Proofreading Tips

The tools, tips and techniques presented in this course will help you to develop the competence and confidence you need in written communication. You will concentrate on grammar concerns: effective sentence structure, proper punctuation and correct word usage. You will be able to compose appropriate written correspondence with clarity and conciseness by the end of the course. This class is part of the Business Communication Certificate.

CEU Hours: .4

Contact Hours: 4

The participant will learn:

1.	Easy ways to remember grammar terms and the three flaws to avoid
2.	Four kinds of sentence structure and their strategy
3.	Seven common punctuation errors and how to correct them
4.	An understanding of style guides for taming the tangle of rules
5.	Hundreds of common, confusing words and how to use them correctly
 
CRN Days Time Date Location Instructor Seats Open
90806 001 ---R--- 08:00-11:59 AM 04/09/15-04/09/15 RC 146 Anderson K 16 of 16

XBD 0112 - Facilitating Adult Learners

You will discover ways to motivate adult students by tapping into their learning styles, interests, and needs. Learn dozens of powerful teaching techniques that will keep your adult learners excited and help them absorb your material effortlessly. You will also review course planning, creating a welcoming classroom setting, and using educational aids and technology. Finally, discuss classroom discipline and look at tools you can use to measure your students' performance. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90691 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 40 of 40
90692 502 CEONL ------- - 02/18/15-04/10/15 Online Faculty 40 of 40
90693 503 CEONL ------- - 03/18/15-05/08/15 Online Faculty 40 of 40
90694 504 CEONL ------- - 04/15/15-06/05/15 Online Faculty 40 of 40
90695 505 CEONL ------- - 05/20/15-07/10/15 Online Faculty 40 of 40
90696 506 CEONL ------- - 06/17/15-08/07/15 Online Faculty 40 of 40
90697 507 CEONL ------- - 07/15/15-09/04/15 Online Faculty 40 of 40
90698 508 CEONL ------- - 08/19/15-10/09/15 Online Faculty 40 of 40
90699 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40
90700 510 CEONL ------- - 10/21/15-12/11/15 Online Faculty 40 of 40
90701 511 CEONL ------- - 11/11/15-01/01/16 Online Faculty 40 of 40
90702 512 CEONL ------- - 12/09/15-01/29/16 Online Faculty 40 of 40

XBD 0114 - Budgeting Fundamentals

There's no doubt -- budgeting is critical to bottom-line performance. You will cover the basics of budgeting in a simple, nontechnical manner. Topics include budgeting concepts and terms; planning, building and implementing a budget; and budgetary management and control. The preparation of operating and capital budgets are emphasized. This class is part of the Business Accounting Certificate.

CEU Hours: .8

Contact Hours: 8

 
CRN Days Time Date Location Instructor Seats Open
90816 001 -TW---- 08:00-11:59 AM 05/05/15-05/06/15 RC 146 Farmer C 16 of 16

XBD 0115 - Listening to the Verbal and Non-Verbal

Almost everyone has heard of "Active Listening", but have you heard of the other eight kinds? Listening is a neglected leadership skill. By honing your listening skills, you will gather information, develop rapport, and influence those around you. Consider words, meanings, and messages within the context of non-verbal communication. Learn how to project confidence and calm at your next meeting, to determine if your customer is telling the full truth, and to understand your boss's silence.This class is part of the Business Communication Certificate.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
90784 002 ---R--- 01:00-04:59 PM 02/26/15-02/26/15 RC 146 Anderson K 15 of 16

XBD 0122 - Analyzing Financial Statements

Learn the accounting terms and concepts that will help you interpret your company's true financial performance by taking an in-depth look at what statements can tell you. You will cover the information required for accurate financial statements, what such statements reveal, and the ratios used in their analysis. This class is part of the Business Accounting Certificate.

CEU Hours: .8

Contact Hours: 8

Accounting concepts
1.	Accounting equation
2.	Debits and credits
3.	Cash vs. accrual accounting
4.	Generally accepted accounting principles

Financial statements
1.	Balance sheets: Assets, liabilities, stockholders' equity
2.	Statement of income
3.	Statement of cash flows

Financial statement analysis
1.	Steps to interpret and evaluate financial statements
2.	Horizontal and vertical analysis
3.	Identification and analysis of trends
4.	Use of ratios to analyze statements
 
CRN Days Time Date Location Instructor Seats Open
90810 002 -TW---- 08:00-11:59 AM 04/21/15-04/22/15 RC 146 Farmer C 16 of 16

XBD 0154 - Cost Accounting

That part of managerial accounting which identifies, defines, allocates, measures, reports and analyzes current and predicted costs. Cost information is accumulated by a firm's information system and then assigned to various segments and activities (departments, segments, branches, products, territories, etc.). Learning objectives for this class are: 1) The purpose and process of cost accounting; 2) The basic components of a product's cost; 3) The terminology used in cost accounting; 4) How costs behave; 5) How and why predetermined overhead rates are computed; 6) How to separate mixed costs into fixed and variable components using the high-low method; 7) The difference between job costing and process costing methods of accumulating costs; 8) The concept and computation of equivalent units of production; 9) How to prepare a Cost of Production Report. This class is part of the Business Accounting Certificate.

CEU Hours: .8

Contact Hours: 8

Learning Objectives:
1.  The purpose and process of cost accounting.
2.  The basic components of a product's cost.
3.  The terminology used in cost accounting.
4.  How costs behave.
5.  How and why predetermined overhead rates are computed.
6.  How to separate mixed costs into fixed and variable components using the high-low method.
7.  The difference between job costing and process costing methods of accumulating costs.
8.  The concept and computation of equivalent units of production.
9.  How to prepare a Cost of Production Report.
 
CRN Days Time Date Location Instructor Seats Open
90797 001 --WR--- 08:00-11:59 AM 03/25/15-03/26/15 RC 146 Farmer C 16 of 16

XBD 0169 - Speaking and Presenting for Business Meetings

Help tame the anxiety you feel when you have to stand up or speak up in a meeting. Practice tips from "professionals who speak" and from "professional speakers." Learn four components to include with each point and four ways to connect with your audience. Discover movement, gesture, vocal and facial expression, speed, volume, pitch, and pause as the tools of your trade. Deliver a personal or organizational story with the "Simple Steps to Storytelling." Small-group and share-pair exercises will provide a safe place to polish your speaking and presenting skills. This class is part of the Business Communication Certificate.

CEU Hours: .7

Contact Hours: 7

 
CRN Days Time Date Location Instructor Seats Open
90777 001 -T----- 08:00-03:59 PM 02/10/15-02/10/15 RC 146 Anderson K 16 of 16

XBD 0170 - Engaging Your Audience

Audience engagement is often forgotten in our fast-paced business world. Did you know that the seating arrangement can pre-determine the level of engagement? Did you know that most adults who listen to a lecture remember only 5 percent of the content 24 hours later? Researchers have found that curiosity, opportunity, relevancy, and novelty (CORN) capture and hold people's attention. Get your audiences involved and excited with 50-plus interactive techniques that will CORN-feed your next audience. This class is part of the Business Communication Certificate.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
90783 001 -T----- 01:00-04:59 PM 02/24/15-02/24/15 RC 146 Anderson K 16 of 16

XBD 0192 - Train the Trainer

In today's business climate, more and more people are becoming trainers, either by choice or because their job demands it. Often they are thrust into a difficult situation without much understanding of what training is or how to do it well. This course is designed to provide you with skills, information, and practical experience to become an effective workplace trainer. Topics include facilitation techniques, learning design, PowerPoint design tips, dealing with difficult students, presentation skills and much more.

CEU Hours: 1.4

Contact Hours: 14

Often subject matter experts are asked to become trainers. This 2-day program covers everything you ever needed to develop dynamic content, present powerful presentations and deliver results. Video-taping is done for enhanced learning.

Learn to:
1.	Assess training needs. 
2.	Establish a evaluation system. 
3.	Use adult learning theory in design & delivery.
4.	Design solid content. 
5.	Add in creativity and fun. 
6.	Engage and involve participants.
7.	Capture participants' imagination.

Leave knowing the basics of developing and delivering effective training. Plus leave with techniques for handling an unruly audience, keeping an audience's interest and strategies for maximizing the learning experience.
 
CRN Days Time Date Location Instructor Seats Open
90808 001 -TW---- 08:00-03:59 PM 04/21/15-04/22/15 RC 183 Hopkins G 16 of 16

XBD 0198 - Increasing Your Emotional Intelligence

The definition of Emotional intelligence (EI) is the ability to identify, assess, and control the emotions of oneself, of others, and of groups. This course will help develop your level of EI, identify negative consequences of unmanaged emotions on your personal effectiveness, and increase your empathy and social skills. Practice techniques that achieve greater self-awareness, self-control, and self-motivation. Learn the importance of EI on building good relationships, and how EI can be applied at the workplace to enhance employee relationships and increase productivity.

CEU Hours: .7

Contact Hours: 7

 
CRN Days Time Date Location Instructor Seats Open
90789 001 ---R--- 08:00-03:59 PM 03/05/15-03/05/15 RC 146 Summers L 16 of 16

XBD 0210 - Building a Team Even if You Aren't the Leader

Working within and leading a team requires excellent communication skills. Through interactive exercises and discussions, you will understand teams and team members, embrace diversity and unity, investigate conflict and its resolution, recognize hazards to the team and its mission, identify leadership and communication styles, practice interpersonal techniques, use a function matrix and a decision grid, and learn the guidelines for urgent situations. This class is part of the Business Communication Certificate.

CEU Hours: .7

Contact Hours: 7

 
CRN Days Time Date Location Instructor Seats Open
90814 001 ---R--- 08:00-03:59 PM 04/30/15-04/30/15 RC 146 Anderson K 16 of 16

XBD 0221 - Facilitation

The facilitator's job is to support everyone to do their best thinking and practice, to understand their common goals and assist in achievement without taking a particular position in the discussion. It is not instructing. It is not mediating. It is critical to the facilitator's role to have the knowledge and skill to be able to intervene in a way that adds to the group's creativity rather than taking away from it. Learn about the essential facilitation aptitudes; good meeting practices; a variety of listening skills including ability to paraphrase; stack a conversation; draw people out; balance participation; and make space for more reticent group members.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
90774 001 ----F-- 08:00-11:59 AM 01/30/15-01/30/15 RC 146 Faculty 15 of 16

XBD 0503 - Effective Supervisory Skills

As a supervisor, you are asked to empower your workforce using a team approach for greater productivity. Learn how to provide leadership for groups and hold them accountable for their own productivity, how to involve employees in their own appraisals, and strategies for training new employees.

CEU Hours: .7

Contact Hours: 7

 
CRN Days Time Date Location Instructor Seats Open
90778 001 --W---- 08:00-03:59 PM 02/11/15-02/11/15 RC 146 Simpson D 15 of 16

XBD 0516 - Behavioral Interviewing

The single-best predictor of future job performance is past job behavior in similar situations. Learn how to use Behavioral Interviewing to plan and conduct effective hiring interviews, evaluate candidates, and arrive at the right hiring decisions.

CEU Hours: .7

Contact Hours: 7

 
CRN Days Time Date Location Instructor Seats Open
90792 001 --W---- 08:00-03:59 PM 03/11/15-03/11/15 RC 146 Summers L 16 of 16

XBD 0591 - Effective Business Writing

Do you have a nagging suspicion that a small improvement in your writing skills might also improve your career prospects? This course will help you identify and eliminate problem areas. Learn the secret to developing powerful written documents that immediately draw readers in and keep them motivated to continue until your very last, well-chosen word. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90679 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 40 of 40
90680 502 CEONL ------- - 02/18/15-04/10/15 Online Faculty 40 of 40
90681 503 CEONL ------- - 03/18/15-05/08/15 Online Faculty 40 of 40
90682 504 CEONL ------- - 04/15/15-06/05/15 Online Faculty 40 of 40
90683 505 CEONL ------- - 05/20/15-07/10/15 Online Faculty 40 of 40
90684 506 CEONL ------- - 06/17/15-08/07/15 Online Faculty 40 of 40
90685 507 CEONL ------- - 07/15/15-09/04/15 Online Faculty 40 of 40
90686 508 CEONL ------- - 08/19/15-10/09/15 Online Faculty 40 of 40
90687 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40
90688 510 CEONL ------- - 10/21/15-12/11/15 Online Faculty 40 of 40
90689 511 CEONL ------- - 11/11/15-01/01/16 Online Faculty 40 of 40
90690 512 CEONL ------- - 12/09/15-01/29/16 Online Faculty 40 of 40

XBD 0600 - Grant Writing Finally Made Easy

Develop your grant writing skills and reduce time spent in the process with the exclusive step-by-step method you will experience in this course. It begins with an introduction to grant writing with templates, and culminates with the business of grant writing including ethics and professionalism. Learn how to identify potential funding sources, write goals and objectives, develop evaluation and sustainability plans, and prepare and justify budgets. Included in the course are the workbook and electronic template files to get you well on your way to applying for competitive funding from government agencies, foundations, and corporations; a process that requires a combination of both art and science.

CEU Hours: .4

Contact Hours: 4

1. Strategies for Research in Grant Writing
2. Components of a Grant Proposal 
3. Identifying potential funding sources 
4. Developing Collaboration and Networks
5. Understand proposal guidelines and requests for proposals (RFP) 
6. Writing goals and objectives 
7. Evaluation and Sustainability Planning
8. Preparation of the Budget and justification  
9. Procedures for grants submission and grants start-up 
10. The grant review process 
11. Writing cover letters
12. Preparing a curriculum vitae
 
CRN Days Time Date Location Instructor Seats Open
91243 001 -T----- 05:30-09:29 PM 02/03/15-02/03/15 RC 155 Wright B 15 of 16
91244 002 ---R--- 08:00-11:59 AM 03/26/15-03/26/15 RC 155 Wright B 16 of 16
91245 003 -T----- 01:00-04:59 PM 04/21/15-04/21/15 RC 155 Wright B 16 of 16

XBD 0614 - Managing Customer Service

Are you empowering your organization with quality customer service suggestions? Do you know how to evaluate your customers or, better yet, what to do with the data once you have it? Discover dynamite methods for bringing out the best in your team, measuring customer service, and learning what you need to do to anticipate the needs of your reps and your customers. Learn how to communicate, resolve complaints, and foster winning traits in each of your reps.

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90422 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 40 of 40
90423 505 CEONL ------- - 05/20/15-07/10/15 Online Faculty 40 of 40
90424 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 0621 - Accounting Fundamentals

If you are interested in increasing your financial awareness and accountability while also gaining a marketable skill, this course is for you. Learn the basics of double-entry bookkeeping, while also learning how to analyze and record financial transactions, as well as prepare various financial reports at the end of the fiscal period. Accounts receivable, accounts payable, payroll procedures, sales taxes, and various common banking activities will be discussed. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90619 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 40 of 40
90620 502 CEONL ------- - 02/18/15-04/10/15 Online Faculty 40 of 40
90621 503 CEONL ------- - 03/18/15-05/08/15 Online Faculty 40 of 40
90622 504 CEONL ------- - 04/15/15-06/05/15 Online Faculty 40 of 40
90623 505 CEONL ------- - 05/20/15-07/10/15 Online Faculty 40 of 40
90624 506 CEONL ------- - 06/17/15-08/07/15 Online Faculty 40 of 40
90625 507 CEONL ------- - 07/15/15-09/04/15 Online Faculty 40 of 40
90626 508 CEONL ------- - 08/19/15-10/09/15 Online Faculty 40 of 40
90627 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40
90628 510 CEONL ------- - 10/21/15-12/11/15 Online Faculty 40 of 40
90629 511 CEONL ------- - 11/11/15-01/01/16 Online Faculty 40 of 40
90630 512 CEONL ------- - 12/09/15-01/29/16 Online Faculty 40 of 40

XBD 0622 - Fundamentals of Supervision & Management

This course will help you master the basics of business by learning the language of management. Learn how to make a successful transition from employee to manager and how to manage your time so that you can deal with the constant demands of a managerial job. Learn the skills required to delegate responsibility and motivate your employees. Finally, learn how to solve problems and resolve conflicts so you can accomplish your job more effectively. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90703 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 40 of 40
90704 502 CEONL ------- - 02/18/15-04/10/15 Online Faculty 40 of 40
90705 503 CEONL ------- - 03/18/15-05/08/15 Online Faculty 40 of 40
90706 504 CEONL ------- - 04/15/15-06/05/15 Online Faculty 40 of 40
90707 505 CEONL ------- - 05/20/15-07/10/15 Online Faculty 40 of 40
90708 506 CEONL ------- - 06/17/15-08/07/15 Online Faculty 40 of 40
90709 507 CEONL ------- - 07/15/15-09/04/15 Online Faculty 40 of 40
90710 508 CEONL ------- - 08/19/15-10/09/15 Online Faculty 400 of 400
90711 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40
90712 510 CEONL ------- - 10/21/15-12/11/15 Online Faculty 40 of 40
90713 511 CEONL ------- - 11/11/15-01/01/16 Online Faculty 40 of 40
90714 512 CEONL ------- - 12/09/15-01/29/16 Online Faculty 40 of 40

XBD 0623 - Fundamentals of Supervision and Management II

Have you ever felt technically prepared for a supervisor's role, yet felt defeated by all of the people issues that seem to arise? Master the basics of communication, because effective communication is essential in your quest to be a good manager or supervisor. You will be able to assess your own personality, as well as the personalities of your co-workers and boss, and you will develop a plan of action to improve both your interpersonal skills and your work relationships. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90410 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 40 of 40
90411 505 CEONL ------- - 05/20/15-07/10/15 Online Faculty 40 of 40
90412 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 0642 - Finance for Legal Professionals

Tailored for legal professionals: Learn the language of finance and accounting; how to read balance sheets and income statements; how to analyze retained earnings and cash flow statements; how to calculate key financial ratios, and more. The information-packed workshop includes interactive exercises, relevant examples, and attendee participation to reinforce learning and keep the session interesting and engaging.

CEU Hours: 1.2

Contact Hours: 12

 
CRN Days Time Date Location Instructor Seats Open
90817 001 -TW---- 08:00-02:59 PM 05/12/15-05/13/15 RC 146 Faculty 16 of 16

XBD 0643 - Accounting Fundamentals II

You will build on the knowledge you gained in our Accounting Fundamentals I course to provide a solid understanding of corporate accounting practices. You will be able to analyze transactions and prepare various corporate financial reports. You will also gain practical experience working with dividends, plant assets, depreciation, accrued revenue and expenses, retained earnings, stockholders' equity, and more. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90392 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 40 of 40
90393 505 CEONL ------- - 05/20/15-07/10/15 Online Faculty 40 of 40
90394 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 0644 - Finance for Engineers

Tailored for engineers in all industries: An overview of the key elements addressed by financial managers and project managers. Learn the language of finance and accounting: how to read balance sheets and income statements; how to analyze retained earnings and cash flow statements: how to calculate key financial ratios, and more. The information-packed workshop includes interactive exercises, relevant examples, and attendee participation to reinforce learning and keep the session interesting and engaging.

CEU Hours: 1.2

Contact Hours: 12

Learning objectives:
1. Understand the role of accounting in the overall business process.
2. Understand the language of finance and accounting—including assets, liabilities, equity, expense, profit, and cash flow.
3. Differentiate between cash- and accrual-based accounting.
4. Identify the impact of various transactions on an organization�s accounts.
5. Read and interpret a company�s financial reports to determine its financial health.
6. Understand the statement of retained earnings and the cash flow statement.
7. Prepare a set of simple financial statements from a set of account balances.
8. Know the key financial ratios and how to calculate each to determine liquidity, leverage, and profitability.

 
CRN Days Time Date Location Instructor Seats Open
90785 001 MT----- 08:00-02:59 PM 03/02/15-03/03/15 RC 146 Faculty 16 of 16

XBD 0652 - Fraud: Red Flags and Risks in Business

Ex-cop and retired FBI Agent, Michael Tabman, provides informative and entertaining true stories from 27 years in law enforcement. This course highlights the importance of risk management and internal controls in minimizing daily risks to your business. Gain insights to understanding the socio-psychological issues that lead to crime, poor decision making, and unethical behavior. By first identifying these risks you can learn how to proactively manage them.

CEU Hours: .4

Contact Hours: 4

1. Attendees will learn about the flaws in our personality and thought processes that lead to poor decision making that often results in criminality, unethical behavior, mistakes and accidents.
2. Those events can lead to business problems of fraud, waste and abuse of resources, workplace violence, sabotage, liability and consequently reduced earnings.
3. These risks also impact our daily lives. By understanding these risks, we can minimize the dangers. 
 
CRN Days Time Date Location Instructor Seats Open
90800 001 --W---- 01:00-04:59 PM 04/01/15-04/01/15 RC 146 Tabman M 15 of 16

XBD 0653 - Mastery of Business Fundamentals

Are you interested in acquiring practical business experience in strategic planning, management, and finance without enrolling in an MBA program? Understand the significance of strategic planning and discover how external and internal environmental factors affect an organization. Learn about various organizational structures and determine how to use leadership, motivation, and control for maximum impact. Understand how successful organizations use performance measurements to stay on track. Master the fundamentals of accounting and increase your knowledge about key financial terms, cash flow management, financial statements, and cost control. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90727 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 40 of 40
90728 502 CEONL ------- - 02/18/15-04/10/15 Online Faculty 40 of 40
90729 503 CEONL ------- - 03/18/15-05/08/15 Online Faculty 40 of 40
90730 504 CEONL ------- - 04/15/15-06/05/15 Online Faculty 40 of 40
90731 505 CEONL ------- - 05/20/15-07/10/15 Online Faculty 40 of 40
90732 506 CEONL ------- - 06/17/15-08/07/15 Online Faculty 40 of 40
90733 507 CEONL ------- - 07/15/15-09/04/15 Online Faculty 40 of 40
90734 508 CEONL ------- - 08/19/15-10/09/15 Online Faculty 40 of 40
90735 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40
90736 510 CEONL ------- - 10/21/15-12/11/15 Online Faculty 40 of 40
90737 511 CEONL ------- - 11/11/15-01/01/16 Online Faculty 40 of 40
90738 512 CEONL ------- - 12/09/15-01/29/16 Online Faculty 40 of 40

XBD 0654 - New to Sales?

This course is designed to help you leverage your product knowledge/technical skills to get the sale. Topics to be covered include the skill of listening and forming a customer relationship, the difference between objections and conditions, different approaches needed when selling a tangible product (cars, computers, houses) versus selling an intangible (insurance, investments, financial services), educating your clients on the difference between price and cost, using the "Sales Triangle" to best position your product or service, how to use the "Six Serving Men" of sales to close more sales, and a closer's top tips for closing the sale (ABC).

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
90788 001 --W---- 01:00-04:59 PM 03/04/15-03/04/15 RC 146 O'Neill D 16 of 16

XBD 0655 - Introduction to Business Analysis

Give yourself an employment advantage by developing analytical skills that are consistently in high demand. This course will teach you powerful quantitative methods that will have you making better, more informed, and more effective business decisions. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90416 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 40 of 40
90417 505 CEONL ------- - 05/20/15-07/10/15 Online Faculty 40 of 40
90418 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 0656 - Business and Marketing Writing

This fun, introductory course will teach you to write or identify copy that achieves business and marketing goals. Improve your work, your knowledge, your company's image, and your chances of getting hired, promoted or applauded! Learn how business and marketing objectives affect writing choices. Gain practical writing instruction in grammar, clarity, structure and more. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90655 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 40 of 40
90656 502 CEONL ------- - 02/18/15-04/10/15 Online Faculty 40 of 40
90657 503 CEONL ------- - 03/18/15-05/08/15 Online Faculty 40 of 40
90658 504 CEONL ------- - 04/15/15-06/05/15 Online Faculty 40 of 40
90659 505 CEONL ------- - 05/20/15-07/10/15 Online Faculty 40 of 40
90660 506 CEONL ------- - 06/17/15-08/07/15 Online Faculty 40 of 40
90661 507 CEONL ------- - 07/15/15-09/04/15 Online Faculty 40 of 40
90662 508 CEONL ------- - 08/19/15-10/09/15 Online Faculty 40 of 40
90663 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40
90664 510 CEONL ------- - 10/21/15-12/11/15 Online Faculty 40 of 40
90665 511 CEONL ------- - 11/11/15-01/01/16 Online Faculty 40 of 40
90666 512 CEONL ------- - 12/09/15-01/29/16 Online Faculty 40 of 40

XBD 0657 - Professional Sales Skills

Today, there are no shortages of opportunities for skilled salespeople. If you have always dreamed of becoming successful in sales, this course is exactly what you need. Learn how to turn prospects into buyers, how to provide proper customer service, how to develop a sales plan, and more. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90739 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 40 of 40
90740 502 CEONL ------- - 02/18/15-04/10/15 Online Faculty 40 of 40
90741 503 CEONL ------- - 03/18/15-05/08/15 Online Faculty 40 of 40
90742 504 CEONL ------- - 04/15/15-06/05/15 Online Faculty 40 of 40
90743 505 CEONL ------- - 05/20/15-07/10/15 Online Faculty 40 of 40
90744 506 CEONL ------- - 06/17/15-08/07/15 Online Faculty 40 of 40
90745 507 CEONL ------- - 07/15/15-09/04/15 Online Faculty 40 of 40
90746 508 CEONL ------- - 08/19/15-10/09/15 Online Faculty 40 of 40
90747 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40
90748 510 CEONL ------- - 10/21/15-12/11/15 Online Faculty 40 of 40
90749 511 CEONL ------- - 11/11/15-01/01/16 Online Faculty 40 of 40
90750 512 CEONL ------- - 12/09/15-01/29/16 Online Faculty 40 of 40

XBD 0658 - Effective Selling

The goal of this course is not to teach you how to make a sale today, but to help you discover how you can easily convert a potential customer into a long term asset. Learn how to lay the groundwork for repeat business and your future success. With the knowledge, planning skills, communication techniques, and the understanding of human nature that you will gain from this course, your sales will grow as if by magic. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90407 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 40 of 40
90408 505 CEONL ------- - 05/20/15-07/10/15 Online Faculty 40 of 40
90409 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 0659 - Fundamentals of Technical Writing

Learn the skills you need to succeed in the well-paying field of technical writing. Discover the secrets of successful technical writers, including technical writing conventions, interviewing skills, documentation management, publishing and formatting techniques, and how to get your first job as a technical writer. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90715 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 40 of 40
90716 502 CEONL ------- - 02/18/15-04/10/15 Online Faculty 40 of 40
90717 503 CEONL ------- - 03/18/15-05/08/15 Online Faculty 40 of 40
90718 504 CEONL ------- - 04/15/15-06/05/15 Online Faculty 40 of 40
90719 505 CEONL ------- - 05/20/15-07/10/15 Online Faculty 40 of 40
90720 506 CEONL ------- - 06/17/15-08/07/15 Online Faculty 40 of 40
90721 507 CEONL ------- - 07/15/15-09/04/15 Online Faculty 40 of 40
90722 508 CEONL ------- - 08/19/15-10/09/15 Online Faculty 40 of 40
90723 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40
90724 510 CEONL ------- - 10/21/15-12/11/15 Online Faculty 40 of 40
90725 511 CEONL ------- - 11/11/15-01/01/16 Online Faculty 40 of 40
90726 512 CEONL ------- - 12/09/15-01/29/16 Online Faculty 40 of 40

XBD 0664 - Building Teams that Work

Teams are becoming a staple in today's workplace. Learn the components of a successful team and the stages of its development. Master the skills you will need to effectively manage projects, make decisions, and solve problems in a team setting. Learn the pitfalls of unhealthy group interaction and minimize any of its effects on your team. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90404 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 40 of 40
90405 505 CEONL ------- - 05/20/15-07/10/15 Online Faculty 40 of 40
90406 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 0665 - Achieving Success with Difficult People

Do you know people whose behavior makes completing even the simplest tasks difficult? Learn how to have more successful relationships with difficult bosses, co-workers, students, neighbors or family members. Gain helpful information for understanding yourself, solving people problems, and improving your professional productivity. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90631 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 40 of 40
90632 502 CEONL ------- - 02/18/15-04/10/15 Online Faculty 40 of 40
90633 503 CEONL ------- - 03/18/15-05/08/15 Online Faculty 40 of 40
90634 504 CEONL ------- - 04/15/15-06/05/15 Online Faculty 40 of 40
90635 505 CEONL ------- - 05/20/15-07/10/15 Online Faculty 40 of 40
90636 506 CEONL ------- - 06/17/15-08/07/15 Online Faculty 40 of 40
90637 507 CEONL ------- - 07/15/15-09/04/15 Online Faculty 40 of 40
90638 508 CEONL ------- - 08/19/15-10/09/15 Online Faculty 40 of 40
90639 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40
90640 510 CEONL ------- - 10/21/15-12/11/15 Online Faculty 40 of 40
90641 511 CEONL ------- - 11/11/15-01/01/16 Online Faculty 40 of 40
90642 512 CEONL ------- - 12/09/15-01/29/16 Online Faculty 40 of 40

XBD 0666 - Business Finance for Non-Finance Personnel

Are you interested in making better business decisions to increase your company's profits, move you up the corporate ladder, and help you reach a better personal financial position? Learn the basics of how a business operates, included how to develop successful business strategies and how to use financial statements to make better decisions. Position yourself to be more confident in your business and financial decisions. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90667 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 40 of 40
90668 502 CEONL ------- - 02/18/15-04/10/15 Online Faculty 40 of 40
90669 503 CEONL ------- - 03/18/15-05/08/15 Online Faculty 40 of 40
90670 504 CEONL ------- - 04/15/15-06/05/15 Online Faculty 40 of 40
90671 505 CEONL ------- - 05/20/15-07/10/15 Online Faculty 40 of 40
90672 506 CEONL ------- - 06/17/15-08/07/15 Online Faculty 40 of 40
90673 507 CEONL ------- - 07/15/15-09/04/15 Online Faculty 40 of 40
90674 508 CEONL ------- - 08/19/15-10/09/15 Online Faculty 40 of 40
90675 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40
90676 510 CEONL ------- - 10/21/15-12/11/15 Online Faculty 40 of 40
90677 511 CEONL ------- - 11/11/15-01/01/16 Online Faculty 40 of 40
90678 512 CEONL ------- - 12/09/15-01/29/16 Online Faculty 40 of 40

XBD 5004 - A to Z Grant Writing

A to Z Grant Writing is an invigorating and informative course that will equip you with the skills and tools you need to enter the exciting field of grant writing! You'll learn how to raise needed funds by discovering how and where to look for potential funders who are a good match for your organization. You'll also learn how to network and develop true partnerships with a variety of funders, how to organize a successful grant-writing campaign, and how to put together a complete proposal package. This course speaks mainly to nonprofit organizations, schools, religious institutions, and municipalities seeking grants from foundation, corporate, government, and individual donors. It's also an excellent primer for individuals wishing to become grant-writing consultants or community grant-writing volunteers. Many of this course's elements also easily translate to the for-profit field and to individual artists, and material specifically designed for businesses and individuals is included. No matter who you are or what level of experience you have, you'll find the A to Z of writing and submitting successful proposals here! To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90389 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 40 of 40
90390 505 CEONL ------- - 05/20/15-07/10/15 Online Faculty 40 of 40
90391 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 5010 - Get Grants!

Here's good news if you're a grant writer-even in lean times, there's plenty of money out there! In this course, two experts who've raised millions of dollars in grant money will tell you how to develop successful, fundable grants. First, they'll walk you step-by-step through the process of grant proposal writing, revealing the "must-have" proposal elements and the seven deadly sins you need to avoid. You'll learn to recognize what makes a project attractive to a funding agency and see how to create a compelling case. In just a few weeks, you'll be prepared to convert an idea into a complete, well-developed package. In addition, you'll discover how to target the best funding agencies for your project and learn insider secrets for approaching them in the right way. You'll also see how to follow up on a proposal, and you'll find out when it's possible to turn a "no" into a "yes." Whether you're interested in writing grant proposals as a career or in obtaining funding for your organization, this course will give you the grant-writing skills you need to outshine your competition. Highly recommended for development professionals, educators, non-profit agency staff members or volunteers, and anyone else involved in fundraising for a large or small organization.While the skills you'll learn during this course are transferable, we do want to emphasize that the focus of this class is on obtaining grant funding for non-profit organizations. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90413 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 40 of 40
90414 505 CEONL ------- - 05/20/15-07/10/15 Online Faculty 40 of 40
90415 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 5013 - Starting a Nonprofit

Do you dream of starting and running your very own nonprofit? This highly interactive, hands-on course is ideal for anyone who is interested in forming a new nonprofit, converting an informal group to tax-exempt status, or reorganizing an existing organization. It provides practical how-to information about incorporation, organization, and other issues pertinent to anyone involved with a nonprofit start-up. No matter what level of experience you have, you're sure to find this unique course to be a valuable source of useful strategies and industry-specific advice that you can put to immediate use. This clear and enjoyable course, taught by an industry veteran, will answer your every question, providing detailed instructions describing every step you'll need to take to establish and operate a successful nonprofit. You'll learn how to incorporate, select a board of directors, write bylaws, craft a mission statement, obtain tax-exempt status, develop a budget, create a marketing plan, explore fundraising options, and more. The course is also supplemented with useful checklists, worksheets, reading lists, and field trips to a wide variety of online resources. By the time you graduate, you will be well-prepared to meet the challenge of starting and operating a successful nonprofit. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90428 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 40 of 40
90429 505 CEONL ------- - 05/20/15-07/10/15 Online Faculty 40 of 40
90430 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 5014 - Nonprofit Fundraising Essentials

Take your first step toward a rewarding career in fundraising for nonprofit organizations! First, you'll explore the skills you'll need to become a successful fundraiser. After that, you'll discover where the best corporate and foundation fundraising jobs are and how to apply for them. Next, you'll delve into every area of nonprofit fundraising-annual funds, special events, corporate relations, foundation relations, major gifts, and planned giving. You'll also learn about capital campaigns and find out why they're a crucial element of nonprofit fundraising. Along the way, you'll view real-life examples of writing projects, from gift acknowledgment letters to proposals, and you'll hone your own writing skills. In addition, you'll explore fundraising software tools you can use to track your efforts and enhance your results. By the end of the course, you'll have a wealth of new nonprofit fundraising ideas, and you'll be well on your way to success in this exciting career field. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90425 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 40 of 40
90426 505 CEONL ------- - 05/20/15-07/10/15 Online Faculty 40 of 40
90427 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 5019 - Introduction to Nonprofit Management

Develop the skills and strategies you need to become an integral part of one of America's fastest growing service sectors. In this course, a twelve-year veteran in the nonprofit management field will show you how to transform your good intentions into a professional plan of action. You'll understand the unique characteristics of nonprofit organizations while mastering the core knowledge necessary to become an effective leader in the nonprofit arena. In this course, you will learn skills and develop strategies that will take your organization to new heights of prosperity and productivity. You'll gain a full understanding the role of the executive director and the board of directors, special event and meeting management, public relation strategies, and how to find a position in this fascinating and rewarding field of work. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90434 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 40 of 40
90435 505 CEONL ------- - 05/20/15-07/10/15 Online Faculty 40 of 40
90436 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 5020 - Marketing Your Nonprofit

Under pressure to increase membership, expand program value, attract media, entice donors, and develop volunteers, all while keeping an eye on the bottom line? In the face of stiff competition, more worthwhile causes, more regulations, more watchdog agencies, and fewer funding opportunities, you need to work smarter-not longer.This course will show you how to use powerful marketing techniques to compete more effectively for customers, donors, members, and volunteers. You'll also learn how to persuade the media to communicate your organization's message and further its ideals and goals. If your organization relies on a diverse mix of fees, events, and/or contributions for support, you're sure to find this information-packed course indispensable. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90437 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 40 of 40
90438 505 CEONL ------- - 05/20/15-07/10/15 Online Faculty 40 of 40
90439 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 5025 - Writing Effective Grant Proposals

Preparing successful grant proposals to receive funding from corporations or foundations requires careful research, meticulous preparation, and graceful writing. Grant administrators tell us that many grant requestors have no real understanding of the proposal writing process and as a result, their worthy causes lose out. If you learn how to avoid the errors that lead to the rejection of your proposal, you will be better prepared to help the causes you most admire. This course will walk you through all of the essential steps--including an important discussion of what you must do when the grant arrives! In this course, you'll learn how to become fully familiar with the institution or project for which you are requesting support. You'll get valuable guidance in preparing a background statement and a brief financial statement to support your request. You'll also research some charitable foundation and corporate giving sources. Then, you'll learn how to put everything together so you can assemble, write, and submit complete grant proposals to foundations, corporations, and wealthy individuals for any number of your pet projects. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90431 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 40 of 40
90432 505 CEONL ------- - 05/20/15-07/10/15 Online Faculty 40 of 40
90433 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 5028 - Becoming a Grant Writing Consultant

Good grant writing consultants are always in demand. Learn how you can use a basic knowledge of grant or proposal writing to become an expert in the red-hot grant consulting field. Your instructor, a national grant consulting veteran, will provide you with easy-to-follow instructions that you can use to start your own home-based business. You'll learn what services to offer, how to find clients, and how to set your fees. This is one field where your creative writing skills can literally touch thousands of people and make a true difference in their quality of life. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90401 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 40 of 40
90402 505 CEONL ------- - 05/20/15-07/10/15 Online Faculty 40 of 40
90403 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBD 5029 - Advanced Grant Proposal Writing

Do you know the best way to present information in a grant proposal? In this course, an experienced grantwriter will show you how to research and write winning proposals that get funded. You'll become proficient in the proposal format used by the vast majority of public foundations. Learn what to do--and, more importantly what not to do--on your cover sheet, narrative, background page, and your stakeholder and third-party evaluation plan. You'll also discover the quickest and most efficient ways to gather the information you'll need to develop your proposal's attachments, including information on your organization's structure, administration, and finances. And you'll gain a full understanding of the criteria funders use to determine whether your grant proposal gets funded or rejected. You'll become expert at ferreting out corporate, foundation, and government grantmakers, and you'll know how to tailor your responses to information found in the peer review criteria. Before the course is over, you will have discovered a number of significant finishing touches that can give your project the edge over others. You'll know the best type of paper to use, which buzzwords to include, which fonts work best, which types of graphics to include, and a variety of formatting techniques that will make your proposal more competitive. You'll also learn about the importance of obtaining community and political support before submitting a proposal to any government agency. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90398 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 40 of 40
90399 505 CEONL ------- - 05/20/15-07/10/15 Online Faculty 40 of 40
90400 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

Cisco Networking

XCCC 1000 - CCNA Certification

Ramp up for your CCNA certification as you learn about Cisco routers, switches and other networking devices. Class textbook included in course fee. Textbooks distributed in first course meeting. Prerequisite: Network+ certification or comparable knowledge. Work in a Cisco environment is recommended but not required.

CEU Hours: 7

Contact Hours: 70

Course Outline

1.	TCP/IP and OSI networking models

2.	Operating Cisco routers and LAN switches

3.	LAN switching basics

4.	VLANs, and Trunking

5.	IP addressing and subnetting

6.	Basic router configuration and operation

7.	Discovering information about an IP network

8.	Dynamic routing protocols, analog modems, PAP/CHAP, DSL and cable

 
CRN Days Time Date Location Instructor Seats Open
90329 001 M-W---- 06:00-09:29 PM 03/16/15-05/20/15 RC 238 Fletcher S 13 of 14
91313 002 MT----- 06:00-09:29 PM 07/27/15-09/01/15 RC 238 Faculty 14 of 14
MT----- 06:00-09:29 PM 09/14/15-10/06/15 RC 238    

CompTIA, Networking

XCIC 1000 - A+ Certification - Essentials/Practical Application

Start your IT training off in the right direction. Build a solid foundation with our A+ Essentials and A+ IT Technician classes as you start your IT career. Mapped toward both of CompTIA's A+ exams, this series will help prepare you for the industry-recognized A+ certification. Class textbook and exam vouchers included in course fee. Textbooks distributed in first course meeting. Prerequisite: Comfortable with Windows and basic computer hardware.

CEU Hours: 5.6

Contact Hours: 56

Course Outline:

1.	Path of the PC Technician
2.	Operational  Procedures
3.	Understanding Windows
4.	Microprocessors
5.	RAM
6.	BIOS and CMOS
7.	Expansion Bus
8.	Motherboards and Power Supplies
9.	Hard Drives and Storage Media
10.	Installing and Upgrading Windows
11.	Command Line Interface
12.	Securing Windows Resources
13.	Maintenance and Troubleshooting
14.	Input Output
15.	Video
16.	Multimedia
17.	Portable Computing
18.	Printers
19.	LAN and Wireless Networking
20.	The Internet
21.	Securing Computers
 
CRN Days Time Date Location Instructor Seats Open
90346 001 MT----- 06:00-09:29 PM 01/12/15-03/09/15 RC 236 Harsh B 7 of 10
90347 002 -----S- 08:00-03:59 PM 03/28/15-05/16/15 RC 236 Harsh B 10 of 10
91325 003 MT----- 06:00-09:29 PM 05/18/15-07/13/15 RC 236 Faculty 10 of 10
91326 004 -----S- 08:00-03:59 PM 07/25/15-09/12/15 RC 236 Faculty 10 of 10

XCIC 1001 - Network+ Certification

Discover how to install, configure, and troubleshoot a computer network. Learn about the fundamental building blocks that form a modern network, such as protocols, topologies, hardware, and network operating systems. Explore concepts such as TCP/IP, Ethernet, wireless transmission, and security. Subject matter is mapped to CompTIA Network+ exam objectives. Class textbook and exam voucher included in course fee. Textbooks distributed in first course meeting. Prerequisite: A+ Certification or comparable knowledge.

CEU Hours: 3.5

Contact Hours: 35

Course Outline:

�	An Introduction to Networking.
�	Networking Standards and the OSI Model.
�	Transmission Basics and Networking Media.
�	Introduction to TCP/IP.
�	Topologies and Ethernet Standards.
�	Network Hardware.
�	WANs and Remote Connectivity.
�	Wireless Networking.
�	Network Operating Systems.
�	In-Depth TCP/IP Networking.
�	Voice, Video, and Data Convergence.
�	Network Security.
�	Troubleshooting Network Problems.
�	Ensuring Integrity and Availability.
�	Network Management.
 
CRN Days Time Date Location Instructor Seats Open
90348 001 -----S- 08:00-03:59 PM 02/14/15-03/14/15 RC 236 Kasemvudhi K 13 of 14
90349 002 --WR--- 06:00-09:29 PM 04/01/15-04/30/15 RC 236 Harsh B 14 of 14
91327 003 -----S- 08:00-03:59 PM 06/13/15-06/27/15 RC 236 Faculty 14 of 14
-----S- 08:00-03:59 PM 07/11/15-07/18/15 RC 236    

Crystal Reports

XCDR 1000 - Crystal Reports 2008 Fundamentals

Explore the program environment, and learn how to open, navigate, create, modify, and save reports. Explore the basics of formatting report objects, sorting and selecting records, and creating groups and summaries. Create simple formulas and functions, and work with Crystal Reports' experts and wizards. Class textbook included in course fee. Textbooks distributed in first course meeting. Prerequisite: Proficient with Microsoft Access and database concepts.

CEU Hours: 1.4

Contact Hours: 14

Course Outline:

Getting started
1)	The Crystal Reports environment
2)	Creating, viewing, and saving reports
3)	Modifying report layout
4)	The Help feature
Formatting
1)	Absolute formatting
2)	Introducing conditional formatting
Sorting and selecting records
1)	Sorting records
2)	Selecting records
Grouping and summarizing
1)	Groups
2)	Summaries
Formulas and functions
1)	Formulas
2)	Modifying formulas
3)	Functions
Experts and wizards
1)	The Database Expert
2)	Report wizards and templates
3)	Cross-tab reports
Distributing reports
1)	Exporting reports
2)	Delivering reports
 
CRN Days Time Date Location Instructor Seats Open
90335 001 MT----- 08:00-03:59 PM 02/23/15-02/24/15 RC 252 Tuck L 10 of 10
91317 002 MT----- 08:00-03:59 PM 06/22/15-06/23/15 RC 254 Faculty 14 of 14

XCDR 1001 - Crystal Reports 2008 Advanced

Learn how to create and use parameter fields, including interactive and cascading parameters. Build advanced formulas using variables, advanced functions, and constructs. Create and customize charts and maps, apply advanced formatting options to report elements, and create alerts and subreports. Learn about the Business Objects Enterprise Repository and advanced data access techniques including ODBC data sources and SQL query-building. Class textbook included in course fee. Textbooks distributed in first course meeting. Prerequisite: Crystal Reports Fundamentals or comparable knowledge.

CEU Hours: 1.4

Contact Hours: 14

Course Outline:

Selecting data
1)	Parameter fields
Advanced formulas and functions
1)	Running totals
2)	Variables
3)	Advanced functions
4)	Constructs
Charts and maps
1)	Working with charts
2)	Creating maps
Formatting complex reports
1)	The Section Expert
2)	Advanced conditional formatting
3)	Objects
Alerts and subreports
1)	Report alerts
2)	Subreports
Advanced data access techniques
1)	ODBC data sources
2)	The Business Objects Enterprise Repository
3)	SQL and the Database Expert
 
CRN Days Time Date Location Instructor Seats Open
90336 001 MT----- 08:00-03:59 PM 03/23/15-03/24/15 RC 253 Faculty 14 of 14
91318 002 MT----- 08:00-03:59 PM 07/20/15-07/21/15 RC 253 Faculty 14 of 14

XCDR 5001 - WB: Introduction to Crystal Reports

Want to "wow" people with your business reports? In this course, you'll master the techniques the pros use to produce attractive, reader-friendly reports for any audience. Designed for Crystal Reports XI, Crystal Reports 2008, and Crystal Reports 2011, this course will teach you how to transform the information that lies buried in your database or accounting program into clear, easy-to-understand documents. You'll hone your Crystal Reporting skills as you get hands-on practice in extracting, sorting, and grouping your data. In addition, you'll find out how to include totals for groups of figures or for the entire report. Next, you'll master the art of building your reports and formatting your material to create a polished, professional look. Whether you're new to Crystal Reports or want to enhance your skills, this course is ideal for you. By the time you're done, you'll be able to produce anything from a quick meeting handout to an elaborate annual report-and you'll never be intimidated by report-writing tasks again!NOTE: Please check the Requirements tab for important software version information before you sign up for this course.For more information about this online class and/or additional start dates, visit: http://www.ed2go.com/jccc/

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
92087 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 100 of 100

Entrepreneurial Studies

XBG 0002 - FastTrac Business Plan

In this course you will learn to assess the strengths and weaknesses of a business concept and write a sound business plan. You will collect, analyze and organize market research data into a marketing plan; and prepare the financial projections for your business concept. Textbook available at JCCC bookstore. Fees for this course are based on residency: Out of state $618; Kansas resident $309; Johnson County resident $264. Note: Not eligible for Take 3 discount.

CEU Hours: 4.2

Contact Hours: 42

 
CRN Days Time Date Location Instructor Seats Open
91163 002 ONLNE ------- - 02/16/15-05/18/15 Online Nadlman K 2 of 2
-----S- 08:00-11:45 AM 02/21/15-02/21/15 RC 342    
91162 001 HYB M------ 02:00-05:10 PM 02/16/15-05/11/15 RC 342 Nadlman K 2 of 2

XBG 0003 - Opportunity Analysis

This workshop is designed to overcome the barrier that keeps many individuals from starting a business- the lack of a workable idea. Using a three-step approach for identifying and evaluating business ideas, participants will learn to identify a business opportunity that fits their own unique needs and goals. This eight week course is offered in conjunction with the Credit Entrepreneurship Program. Textbook available at JCCC Bookstore. Fees for this course are based on residency: Out of state $412 Kansas resident $206 and Johnson County resident $176. Note: Not eligible for Take 3 discount.

CEU Hours: 2.8

Contact Hours: 28

 
CRN Days Time Date Location Instructor Seats Open
91165 001 --W---- 02:00-05:10 PM 01/21/15-03/11/15 RC 342 Duffey D 2 of 2
91166 002 ---R--- 02:30-05:40 PM 03/26/15-05/14/15 RC 342 Duffey D 2 of 2

XBG 0004 - Legal Issues for Small Business

You will learn about forms of business ownership, contracts, business owner's liability, agency, bankruptcies, business crimes, intellectual property, labor and employment laws and the regulation of business, civil court procedures and alternate dispute resolution. This eight week course is offered in conjunction with the Credit Entrepreneurship Program. Textbook available at the JCCC Bookstore. Fees for this course are based on residency: Out of state $412 Kansas resident $206 and Johnson County resident $176. Not eligible for Take 3 discount.

CEU Hours: 2.8

Contact Hours: 28

 
CRN Days Time Date Location Instructor Seats Open
91164 001 --W---- 06:00-09:10 PM 03/25/15-05/13/15 RC 342 Faculty 2 of 2

XBG 0005 - Introduction to Entrepreneurship

You will learn the role of entrepreneurial businesses in the United States and the impact on our national and global economy. You will analyze the skills, commitment, challenges and rewards necessary to successfully operate an entrepreneurial venture, as well as entrance strategies to accomplish such a choice. This eight week course is offered in conjunction with the Credit Entrepreneurship Program. Textbooks available at the JCCC Bookstore. Fees for this course are based on residency: Out of state $412 Kansas resident $206 and Johnson County resident $176. Not eligible for Take 3 discount.

CEU Hours: 2.8

Contact Hours: 28

 
CRN Days Time Date Location Instructor Seats Open
91157 003 ONLNE ------- - 01/20/15-03/09/15 Online Grandgenett C 2 of 2
91158 004 ONLNE ------- - 03/23/15-05/11/15 Online Grandgenett C 2 of 2
91156 002 --W---- 02:00-05:10 PM 03/25/15-05/13/15 RC 342 Magnant J 2 of 2
91155 001 ----F-- 05:00-09:30 PM 03/27/15-04/03/15 RC 342 Magnant J 2 of 2
-----S- 08:00-05:00 PM 03/28/15-04/04/15 RC 342    

XBG 0010 - Entrepreneurial Mindset

You will study the skills, attitudes, and behaviors that successful entrepreneurs have historically possessed, as well as the issues, circumstances, and obstacles that shaped their time. You will analyze modern-day successful entrepreneurs who faced hardship and adversity by embracing an entrepreneurial mindset. The characteristics of the entrepreneurial mindset will be dissected and applied to your own mindset and entrepreneurial potential. This 16-week course is offered in conjunction with the Credit Entrepreneurship Program. It is a REQUIREMENT the book for this class is bought in the JCCC Bookstore as it has access codes that are needed for assignments related to course completion. Fees for this course are based on residency. Out of state $618; Kansas resident $309; Johnson County resident $264. Note: Not eligible for Take 3 discount.

CEU Hours: 4.2

Contact Hours: 42

 
CRN Days Time Date Location Instructor Seats Open
91159 001 --W---- 09:00-11:15 AM 01/21/15-05/20/15 RC 342 Magnant J 2 of 2
91160 002 M------ 09:00-11:40 AM 02/09/15-05/18/15 RC 342 Duffey D 2 of 2
91161 003 ----F-- 05:00-09:30 PM 02/27/15-03/13/15 RC 342 Magnant J 2 of 2
-----S- 08:00-05:00 PM 02/28/15-03/14/15 RC 342    

Keyboarding Typing

XCHK 1000 - Keyboarding Fundamentals

Learn keyboarding skills or improve your current skill level. You can't use a standard keyboard with your thumbs, and this course will have you touch-typing quickly, or improve your touch-typing speed. The flexible format is designed to improve skill, speed and accuracy. Immediate feedback on typing speed and accuracy is provided with each lesson.

CEU Hours: 1.4

Contact Hours: 14

Course Outline

1. Alphabetic keys 
2. Numeric keys 
3. Specialized punctuation-mark/symbol keys 
4. Composition 
5. Timed tests



 
CRN Days Time Date Location Instructor Seats Open
90344 001 --WR--- 12:30-03:59 PM 02/18/15-02/26/15 RC 254 Olberding J 14 of 14
90345 002 MT----- 06:00-09:29 PM 04/06/15-04/14/15 RC 253 Faculty 14 of 14
91323 003 MT----- 12:30-03:59 PM 06/08/15-06/16/15 RC 252 Faculty 10 of 10
91324 004 --WR--- 06:00-09:29 PM 08/05/15-08/13/15 RC 232 Faculty 14 of 14

Leadership

XBZ 0415 - Essential Interviewing Skills

This full-day, behavior-based interviewing course teaches participants how to interview for the behaviors, knowledge, and motivations that are needed to be successful in a job. It is designed for situations where only one or two interviewers are needed for each selection decision. Participants learn: the implications of a poor hiring decision; how competencies define the requirements of a job; how specific job competencies are the basis of focused interview questions; how to gather and evaluate complete examples of the applicant's past behavior related to the job's competencies; how to conduct interviews in a way that makes a positive impression on the applicant; techniques to interview for motivational fit; and how to avoid legally inappropriate questioning. The on-campus course is approved by HRCI for 6 hours.

CEU Hours: .65

Contact Hours: 6.5

 
CRN Days Time Date Location Instructor Seats Open
90801 001 ----F-- 08:00-03:29 PM 04/03/15-04/03/15 RC 146 Lane G 16 of 16

XBZ 0667 - Leadership

Leadership skills can help you gain the respect and admiration of others, while also allowing you to enjoy success in your career and more control over your destiny. Contrary to popular belief, leadership skills can be learned and developed. Even if you do not hold a leadership position, this course will teach you how to use the principles of great leaders to achieve success in almost every aspect of your daily life. To enroll or for more information about this online class and/or additional start dates, visit http://www.jccc.edu/enroll/ce/ways-to-register/ed2go.html

CEU Hours: 2.4

Contact Hours: 24

 
CRN Days Time Date Location Instructor Seats Open
90419 501 CEONL ------- - 01/21/15-03/13/15 Online Faculty 40 of 40
90420 505 CEONL ------- - 05/20/15-07/10/15 Online Faculty 40 of 40
90421 509 CEONL ------- - 09/16/15-11/06/15 Online Faculty 40 of 40

XBZ 2112 - Communicating with Impact

Effective communication skills enable you to meet the personal and practical needs of your internal partners and external customers. Get what you want from your interactions with others, while making sure you are giving others what they want.

CEU Hours: .15

Contact Hours: 1.5

 
CRN Days Time Date Location Instructor Seats Open
90754 530 CEONL ------- - 01/02/15-12/19/15 Online Faculty 40 of 40

XBZ 2199 - Advanced Coaching

In the Advanced Coaching course learners will ADVANCE their coaching skills through "active coaching" and understand the importance of seeing the daily opportunities that exist, even when those opportunities do not offer the chance to have a detailed discussion. This course will focus on the moments that we, as leaders, sometimes miss as opportunities to bring out the very best in all direct reports and empower those employees to get things done. This course allows learners to share their challenges with each other. The on-campus course is approved by HRCI for 3.5 hours.

CEU Hours: .4

Contact Hours: 4

Helps leaders:
*Increase the agility and impact of their coaching. 
*Make the most of each coaching opportunity. 
*Provide input to help team members gain timely insights into their work. 
*Enhance the confidence and competence of their staff on an ongoing basis. 
*Build an engaged workforce that feels challenged and valued.
 
CRN Days Time Date Location Instructor Seats Open
90791 001 -T----- 08:00-11:59 AM 03/10/15-03/10/15 RC 146 Badaracco M 16 of 16

XBZ 2200 - Coaching for Improvement

Your employees need to take responsibility for addressing unacceptable performance or work habits that impact others and your organization, but you must know how to help them do it. Learn to conduct effective improvement discussions and provide the feedback and ongoing support employees need to improve performance.

CEU Hours: .15

Contact Hours: 1.5

Individuals need to take responsibility for addressing unacceptable performance or work habits that impact others and the organization-but leaders must know
how to help them do it.

This course helps leaders conduct effective improvement discussions and provide the feedback and ongoing support people need to improve performance.

Performance Objectives
Helps leaders:
1.	Encourage others to take charge of improving performance and altering work habits, develop an improvement plan, and measure their progress.
2.	Prepare for and conduct successful improvement discussions.
3.	Handle specific challenges that might occur during such discussions.
4.	Foster morale and productivity by addressing performance and work-habit issues in a firm, fair, and consistent manner.

Primary Competencies Developed
1.	Coaching
Secondary Competencies Developed
1.	Communication
2.	Gaining Commitment

Target audience: Frontline leaders through mid-level managers.

Course length: 4 hours
 
CRN Days Time Date Location Instructor Seats Open
90752 530 CEONL ------- - 01/02/15-12/19/15 Online Faculty 40 of 40

XBZ 2201 - Coaching for Success

You will learn a proven coaching process to ensure that you identify coaching opportunities, provide needed coaching and support, observe performance, and measure results until desired outcomes are achieved. In addition, learn how coaching for success benefits individuals, strengthens work groups, and supports your company's objectives and priorities.

CEU Hours: .15

Contact Hours: 1.5

Too many leaders can't let go of the misguided concept that good coaches help their teams learn from mistakes.  They focus on improvement and correct performance after mistakes happen. In today's environment, organizations can't afford trial and error; they need things to be done right the first time.

This course develops leaders who help people achieve goals and avoid problems, a positive experience for themselves and those being coached. Leaders learn a
proven coaching process to ensure they identify coaching opportunities, provide needed coaching and support, observe performance, and measure results until desired outcomes are achieved. They learn how coaching for success benefits individuals, strengthens work groups, and supports company objectives and priorities.

Performance Objectives
Helps leaders:
1.	Prepare people to successfully handle challenging situations and tasks.
2.	Expand their teams' capabilities to give the organization a competitive edge.
3.	Delegate new responsibilities with confidence.
4.	Spend less time reacting to problems because they have prepared their work groups to succeed.

Primary Competencies Developed
1.	Aligning Performance for Success
2.	Coaching

Secondary Competencies Developed
1.	Communication
2.	Developing Others
3.	Gaining Commitment
4.	Inspiring Others

Target audience: Frontline leaders through mid-level managers.

Course length: 4 hours
 
CRN Days Time Date Location Instructor Seats Open
90753 530 CEONL ------- - 01/02/15-12/19/15 Online Faculty 40 of 40

XBZ 2202 - Delegating for Results

You will overcome your hesitation for delegation by learning skills for successfully matching people, responsibility, and authority. Allow your staff to maximize involvement, productivity, motivation, and growth for individuals, groups, and your organization.

CEU Hours: .15

Contact Hours: 1.5

While most leaders understand the need to delegate, they are often hesitant to invest the time and effort up front.  They need to be catalysts who transfer responsibility and authority to achieve key results and enhance the capabilities of their teams.

In this course, leaders overcome their hesitation for delegation by learning skills for successfully matching people, responsibility, and authority.  This allows them to maximize involvement, productivity, motivation, and growth for individuals, groups, and the organization.

Performance Objectives
Helps leaders:
1.	Identify tasks and responsibilities that can and should be delegated and determine the most effective method of allocating them
2.	Assess the scope of delegated tasks and identify the appropriate level of authority and support to give the people doing the work
3.	Use a set of criteria to select the best people for tasks and responsibilities
4.	Use the interaction process to conduct delegation discussions that meet personal and practical needs
5.	Determine methods for monitoring the progress of delegations that will allow you to stay in touch without getting in the way
6.	Identify barriers to delegation and tactics for overcoming them

Primary Competencies Developed
1.	Delegating Responsibility

Secondary Competencies Developed
1.	Coaching
2.	Follow Up
3.	Gaining Commitment


Target audience: Frontline leaders through mid-level managers
Course length: 4 hours
 
CRN Days Time Date Location Instructor Seats Open
90755 530 CEONL ------- - 01/02/15-12/19/15 Online Faculty 39 of 40

XBZ 2203 - Developing Yourself and Others

Development is critical to attracting and retaining talent, driving employee engagement, preparing future leaders, and ultimately ensuring the success of the organization. Clearly, development is equally important to leaders as well as direct reports. In this course, learners are introduced to a practical process to guide their own and their direct reports' development planning efforts. The outcome is a meaningful development plan that supports the current and future business needs of the organization. This class is part of the Business Leadership Certificate. The on-campus course is approved by HRCI for 3.5 hours.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
90768 002 -T----- 01:00-04:59 PM 01/13/15-01/13/15 RC 146 Lane G 14 of 16
90799 003 M------ 05:30-09:29 PM 03/30/15-03/30/15 RC 175 Lane G 15 of 16

XBZ 2204 - Essentials of Leadership

The essence of being an effective leader lies in establishing good interpersonal work relationships and having the ability to spark action in others. This course teaches you how to get results through people. Acquire a set of proven interaction skills, discover seven Leadership Imperatives key to meeting today's challenges, and realize your role as a catalyst leader who inspires others to act.

CEU Hours: .15

Contact Hours: 1.5

The essence of being an effective people leader lies in establishing good interpersonal work relationships and having the ability to spark action in others.

This foundation course for all Interaction Management courses teaches leaders how to get results through people. During the course, they attain the tools necessary for a successful "leadership journey".  Learners acquire a set of proven interaction skills, discover seven Leadership Imperatives key to meeting today's challenges, and realize their role as a catalyst leader who inspires others to act.

Performance Objectives
Helps leaders:
1.	Multiply their effectiveness by motivating their teams and helping people be more effective.
2.	Accomplish more in interactions in less time while enhancing interpersonal relationships.
3.	Help people enhance their performance by providing them with feedback they are willing to accept and upon which they are able to act.

Primary Competencies Developed
1.	Building Strategic Working Relationships

Secondary Competencies Developed
1.	Communication
2.	Gaining Commitment

Target audience: Informal leaders and frontline leaders through mid-level managers.

Course length: 4 hours
 
CRN Days Time Date Location Instructor Seats Open
90756 530 CEONL ------- - 01/02/15-12/19/15 Online Faculty 40 of 40

XBZ 2205 - Leading Change

This course focuses on your crucial role in effectively leading change initiatives in your workplace. Learn how to introduce a change initiative and lead discussions with employees to explore how best to implement the changes. Learn to help others overcome their resistance to change. These skills will enhance your ability to minimize the potentially negative effects of change on morale, processes, and productivity.

CEU Hours: .15

Contact Hours: 1.5

In today's fast-paced, global business environment, external forces-technology, regulations, mergers, the economy-are forcing companies to change their business practices to stay competitive. Their ability to "shift gears" and minimize the impact of change is key to ensuring they cross the finish line ahead of competitors.  

This course focuses on leaders' crucial role in effectively leading change initiatives in the workplace.  Leaders learn how to introduce a change initiative and lead discussions with employees to explore how best to implement the changes. They also learn to help others overcome their resistance to change. These skills enhance a leader's ability to minimize the potentially negative effects of change on morale, processes, and productivity.

Performance Objectives
Helps leaders:
1.	Understand the importance of commitment to and ownership of change for themselves and others.
2.	Effectively introduce change, explore change, and overcome people's resistance to change.
3.	Minimize the negative impact, on individuals, work groups, and the organization, of not adapting to change.
4.	Sustain an environment that embraces change and celebrates successes.

Primary Competencies Developed
1.	Facilitating Change

Secondary Competencies Developed
1.	Gaining Commitment
2.	Leading Through Vision and Values

Target audience: Informal leaders and frontline leaders through mid-level managers.

Course length: 4 hours
 
CRN Days Time Date Location Instructor Seats Open
90758 530 CEONL ------- - 01/02/15-12/19/15 Online Faculty 40 of 40

XBZ 2206 - Resolving Conflict

You will practice how to recognize that a conflict is escalating and minimize damage by using the most appropriate resolution tactic-regardless of which stage a conflict is in. Learn the true cost of conflict to your organization and techniques for handling even the most challenging conflict-related discussions effectively.

CEU Hours: .15

Contact Hours: 1.5

Differences of opinion can quickly escalate into an out-and-out battle. In the workplace, it's the leader's role to recognize the signs of conflict and then to quickly
choose the appropriate level of involvement to help resolve the issue.

This course teaches leaders how to recognize that a conflict is escalating and minimize damage by using the most appropriate resolution tactic?regardless of
which stage a conflict is in. Leaders also learn the true cost of conflict to an organization and techniques for handling even the most challenging conflict-related
discussions effectively.

Performance Objectives
Helps leaders:
1.	Effectively resolve workplace conflict and enhance productivity, efficiency, and morale.
2.	Help others take responsibility for resolving workplace conflict.
3.	Reduce the negative effects of workplace conflict on individuals, groups, and the organization.

Primary Competencies Developed
1.	Managing Conflict

Secondary Competencies Developed
1.	Building Strategic Working Relationships
2.	Coaching


Target audience: Frontline leaders through mid-level managers.

Course length: 4 hours
 
CRN Days Time Date Location Instructor Seats Open
90761 530 CEONL ------- - 01/02/15-12/19/15 Online Faculty 40 of 40

XBZ 2207 - Getting Started as a New Leader

It is an exciting day when you are recognized for your performance and rewarded with a promotion to the leadership ranks. Learn the knowledge and skills needed to confront the challenges associated with getting your footing and results more quickly in your new leadership role. Learn how to focus your time and efforts on tasks that are most important to your organization's success.

CEU Hours: .15

Contact Hours: 1.5

It's an exciting day in the workplace when an individual is recognized for their performance and rewarded with a promotion to the leadership ranks.  The stellar individual contributor is magically transformed into a successful frontline leader.  Unfortunately, that is not how the story typically unfolds.  

This course arms new leaders with the knowledge and skills they need to confront the challenges associated with getting their footing-and getting results more quickly-in their new leadership role.  They learn how to focus their time and efforts on tasks that are most important to the organization's success.  New leaders learn an approach that will accelerate their ability to achieve results through others.

Performance Objectives
Helps participants:
1.	Quickly and effectively achieve results in their new role as a leader
2.	Focus their time and efforts on high-priority tasks
3.	Effectively lead their teams to contribute to the organization?s business strategies
4.	Achieve results through others by building strong relationships with team members

Primary Competencies Developed
1.	Building Trust
2.	Inspiring Others

Secondary Competencies Developed
1.	Planning and Organizing


Target audience: New and first-time frontline leaders

Course length: 4 hours
 
CRN Days Time Date Location Instructor Seats Open
90757 530 CEONL ------- - 01/02/15-12/19/15 Online Faculty 40 of 40

XBZ 2208 - Making Meetings Work

Meetings are a great tool for achieving business results when the right people meet with a clear purpose and specific agenda. You can save time and resources by leading meetings that support business needs. Learn how to plan, facilitate, and follow-up on meetings (including virtual meetings) to ensure that there is a payoff for the time invested.

CEU Hours: .15

Contact Hours: 1.5

Most people say they hate meetings, but why they really dislike are non-productive, poorly run meetings.  Meetings are a great tool for achieving business results when the right people meet with a clear purpose and specific agenda.

This course helps leaders save time and resources by leading meetings that support business needs.  Leaders learn how to plan, facilitate, and follow-up on meetings (including virtual meetings) to ensure that there is a payoff for the time invested in meetings.

Performance Objectives
Helps leaders:
1.	Plan, facilitate, and follow-up on meetings to ensure that business results are achieved.
2.	Use appropriate intervention techniques to keep meetings on track.
3.	Ensure that participants contribute effectively and support the meeting's outcomes.
4.	Create and implement a strategy for effectively leading virtual meetings.

Primary Competencies Developed
1.	Meeting Leadership

Secondary Competencies Developed
1.	Building a Successful Team

Target audience: Informal leaders and frontline leaders through mid-level managers.

Course length: 4 hours
 
CRN Days Time Date Location Instructor Seats Open
90760 530 CEONL ------- - 01/02/15-12/19/15 Online Faculty 40 of 40

XBZ 2212 - Retaining Talent

Do you understand your critical role in retaining organizational talent? Learn how to identify what it takes to keep employees happy and satisfied, and how to conduct "quick check" discussions critical for retaining valuable employees. By taking a proactive approach to retaining people, and encouraging people to openly discuss what it will take for them to stay, you can create an environment in which people feel valued and satisfied in their jobs.

CEU Hours: .15

Contact Hours: 1.5

The number one reason employees leave is their leader. Are your leaders doing all they can proactively to retain your most valuable assets, your people?  

This course helps leaders understand their critical role in retaining organizational talent. They learn to identify what it takes to keep employees happy and satisfied,
and how to conduct "quick check" discussions critical for retaining valuable employees. By taking a proactive approach to retaining people, and encouraging people to openly discuss what it will take for them to stay, leaders can create an environment in which people feel valued and satisfied in their jobs.

Performance Objectives
Helps leaders:
1.	Show people their value to the organization.
2.	Increase the frequency, and quality of discussions with people about their job satisfaction and intent to stay.
3.	Uncover factors that are important to retain each individual and take action to increase satisfaction.
4.	Develop a plan to reduce voluntary turnover.

Primary Competencies Developed
1.	Building Trust
2.	Inspiring Others

Secondary Competencies Developed
1.	Developing Others
2.	Leading Through Vision and Values
3.	Valuing Diversity

Target audience: Frontline leaders through mid-level managers.

Course length: 4 hours
 
CRN Days Time Date Location Instructor Seats Open
90762 530 CEONL ------- - 01/02/15-12/19/15 Online Faculty 40 of 40

XBZ 2216 - Reviewing Performance Progress

Inspire your performance and accountability by replacing the "dread" of reviews with the "human touch" that builds trusting relationships with your employees. Learn to conduct effective discussions that recognize people's successes and plan for their future development.

CEU Hours: .15

Contact Hours: 1.5

When it comes to executing organizational strategies, driving performance is critical. When leaders are able to effectively review progress toward achieving agreed-upon expectations, they strengthen the performance of the individual, the work group, and the organization.

This course helps leaders drive performance and accountability by replacing the "dread" of performance reviews with the "human touch" that builds trusting relationships with the people who report to them. Leaders learn to conduct effective discussions that recognize people's success and plan for their future development.

Performance Objectives
Helps leaders:
1.	Use progress reviews as a business tool in guiding individuals, work groups, and the organization toward success.
2.	Encourage people to sustain good performance and improve less-than-desirable results.
3.	Build people's responsibility in monitoring, collecting, and analyzing performance data.
4.	Handle challenging situations that can arise during progress review discussions.

Primary Competencies Developed
1.	Aligning Performance for Success

Secondary Competencies Developed
1.	Building a Successful Team
2.	Work Standards

Target audience: Frontline leaders through mid-level managers

Course length: 4 hours
 
CRN Days Time Date Location Instructor Seats Open
90763 530 CEONL ------- - 01/02/15-12/19/15 Online Faculty 40 of 40

XBZ 2217 - Building an Environment of Trust

Because of the crucial link between trust and business success, you must realize the power of trust as a business tool. Learn how to avoid the trust breakers and take action to create an environment in which people take risks, identify and solve problems, and work together to create and sustain high levels of trust.

CEU Hours: .15

Contact Hours: 1.5

Trust is a key ingredient of employee engagement and loyalty, yet it's easy for leaders to inadvertently fall into trust traps.  

Because of the crucial link between trust and business success, leaders must realize the power of trust as a business tool. In this course, leaders learn how to avoid the trust breakers and take action to create an environment in which people take risks, identify and solve problems, and work together to create and sustain high levels of trust.

Performance Objectives
Helps leaders:
1.	Improve business results by establishing, enhancing, or repairing trust in the workplace.
2.	Increase teamwork and collaboration by creating a high-trust work environment.
3.	Repair relationships where lack of trust is negatively affecting job performance.
4.	Build trust through a foundation of open communication.

Primary Competencies Developed
1.	Building Trust

Secondary Competencies Developed
1.	Building a Successful Team
2.	Communication
3.	Inspiring Others
4.	Integrity
5.	Leading Through Vision and Values

Target audience: Informal leaders and frontline leaders through mid-level managers.

Course length: 4 hours
 
CRN Days Time Date Location Instructor Seats Open
90751 530 CEONL ------- - 01/02/15-12/19/15 Online Faculty 40 of 40

XBZ 2218 - Setting Performance Expectations

Improve performance and accountability by helping your employees understand what is expected of them and gaining their commitment to achieving it. When you conduct effective setting expectations discussions, your staff feels more motivated to perform well because they see how their efforts make a difference.

CEU Hours: .15

Contact Hours: 1.5

Achieving business results requires aligning an employee's individual goals with overall organizational strategy. Leaders must help people see how their efforts contribute to the success-or failure-of the organization.

This course helps leaders drive performance and accountability by helping people understand what is expected of them and gaining their commitment to achieving it. When leaders conduct effective setting expectations discussions, people feel more motivated to perform well because they see how their efforts make a difference.

Performance Objectives
Helps leaders:
1.	Ensure mutual understanding of performance expectations.
2.	Help others identify performance expectations that align with the organization's goals.
3.	Gain individual or team commitment to fulfilling the expectations in the performance plan.
4.	Handle challenging situations that can arise during setting expectations discussions.

Primary Competencies Developed
1.	Aligning Performance for Success

Secondary Competencies Developed
1.	Building a Successful Team
2.	Gaining Commitment
3.	Work Standards

Target audience: Frontline leaders through mid-level managers.

Course length: 4 hours
 
CRN Days Time Date Location Instructor Seats Open
90764 530 CEONL ------- - 01/02/15-12/19/15 Online Faculty 40 of 40

XBZ 2224 - Leading Virtually

You must be able to conduct business from anywhere at any time using the most qualified people, regardless of where they live. Learn how to overcome the challenges of time, distance and cultures to work as a cohesive team focused on achieving results.

CEU Hours: .15

Contact Hours: 1.5

 
CRN Days Time Date Location Instructor Seats Open
90759 530 CEONL ------- - 01/02/15-12/19/15 Online Faculty 40 of 40

XBZ 2227 - Taking the HEAT

You need to provide superior customer service in order to build customer loyalty and stay ahead of the competition. However, the potential to lose business increases when you do not respond appropriately to a dissatisfied customer. Learn important skill sets that are essential to providing high-quality customer service, and how to use these skills to turn dissatisfied, upset customers into satisfied, loyal ones.

CEU Hours: .15

Contact Hours: 1.5

 
CRN Days Time Date Location Instructor Seats Open
90765 530 CEONL ------- - 01/02/15-12/19/15 Online Faculty 40 of 40

XBZ 2233 - Building and Sustaining Trust

What does trust have to do with business success? Everything. Trust is directly linked to employee engagement, retention, productivity, and innovation. Leaders who demonstrate trust and trustworthiness inspire higher levels of performance and organizational commitment. This course introduces the Trust Builders, actions leaders can take to build and sustain trusting relationships, as well as common trust breakers that can quickly erode or break trust. Applying these skills to build trusting relationships enables people to take risks, identify and solve problems, and collaborate to achieve business results. This class is part of the Business Leadership Certificate. The on-campus course is approved by HRCI for 3.5 hours.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
90770 002 --W---- 01:00-04:59 PM 01/21/15-01/21/15 RC 146 Summers L 9 of 16
90802 003 M------ 05:30-09:29 PM 04/06/15-04/06/15 RC 175 Hopkins G 15 of 16

XBZ 2234 - Addressing Poor Performance

Many leaders struggle with employees who exhibit poor performance or work habits despite repeated coaching. This course builds leaders' skill and confidence in handling chronic performance problems. Leaders learn how to focus on operational and behavioral issues and how to overcome defensive reactions, such as deflecting, blaming and redirecting. Leaders also learn how to gather and use data to provide effective feedback and how to balance seeking and telling to gain commitment for improvement. Leaders practice conducting performance improvement discussions. The on-campus course is approved by HRCI for 3.5 hours.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
90805 001 --W---- 01:00-04:59 PM 04/08/15-04/08/15 RC 146 Hopkins G 16 of 16

XBZ 2235 - Engaging and Retaining Talent

This course helps leaders to conduct the types of ongoing discussions needed to ensure that the organization retains Key Players-regardless of whether these Key Players are satisfied and motivated or have one foot out the door. It builds on core leadership skills and helps leaders (with or without direct reports) understand motivation, have discussions with direct reports about their motivations, motivate a group, and avoid de-motivating people. The on-campus course is approved by HRCI for 3.5 hours.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
90769 001 ---R--- 01:00-04:59 PM 01/15/15-01/15/15 RC 146 Anderson K 16 of 16

XBZ 2237 - Strategies for Influencing Others

Whether it's an innovative breakthrough or a simple process improvement, making it happen requires a strategy. This course shows leaders and individual contributors how to package their ideas in a way that will win over even the most skeptical individuals. Participants learn strategies for effectively capturing people's attention, transforming their perspectives, and gaining their commitment to taking action.The on-campus course is approved by HRCI for 3.5 hours.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
90793 001 ---R--- 01:00-04:59 PM 03/12/15-03/12/15 RC 146 Anderson K 16 of 16

XBZ 2301 - Communicating for Leadership Success

This foundation course introduces leaders to the essential interaction skills that are critical to leadership success. These Interaction Essentials are the core behaviors that leaders need to be effective in the many situations they handle on a daily basis, such as coaching, delegating, and driving change. Leaders will learn how to meet the personal and practical needs of their team members and how to communicate in order to spark action in others to achieve business results. They will also learn how to provide positive feedback that recognizes and motivates individuals and teams as well as developmental feedback that helps others get back on track. This class is part of the Business Leadership Certificate. The on-campus course is approved by HRCI for 3.5 hours.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
90773 001 ---R--- 01:00-04:59 PM 01/29/15-01/29/15 RC 146 Summers L 12 of 16
90790 002 M------ 05:30-09:29 PM 03/09/15-03/09/15 RC 146 Anderson K 16 of 16

XBZ 2302 - Coaching for Peak Performance

This course helps leaders handle both proactive and reactive coaching discussions. By understanding the importance of four coaching techniques learners can have more effective and efficient interactions. The session incorporates a fast-paced game to understand the techniques. Since both proactive and reactive coaching discussions can be challenging, participants will use their own situations to make the course especially relevant to them. This class is part of the Business Leadership Certificate. The on-campus course is approved by HRCI for 3.5 hours.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
91242 002 ---R--- 08:00-11:59 AM 01/22/15-01/22/15 RC 146 Badaracco M 12 of 16
90795 001 M------ 05:30-09:29 PM 03/23/15-03/23/15 RC 146 Anderson K 16 of 16

XBZ 2303 - Resolving Workplace Conflict

Today's business environment presents new and growing challenges forcing organizations to continually increase productivity, improve quality, shorten cycle time, and reduce costs. Survey after survey confirms that people are working longer and harder at jobs that are more complex and have a wider range of responsibilities. At the same time, the way people work and communicate with one another is changing, creating added stress and complexity. The homogenous, single-function, co-located group is being replaced by dispersed, cross-functional teams with diverse areas of expertise. An unfortunate but natural by-product of these challenges is conflict. This course teaches leaders how to recognize the signs of escalating conflict and take appropriate action to minimize damage. This class is part of the Business Leadership Certificate. The on-campus course is approved by HRCI for 3.5 hours.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
90775 003 ---R--- 01:00-04:59 PM 02/05/15-02/05/15 RC 146 Crawford C 13 of 16
90786 004 M------ 05:30-09:29 PM 03/02/15-03/02/15 RC 145 Badaracco M 16 of 16

XBZ 2304 - Delegating with Purpose

Delegation is a critical skill for leaders in today's "do more with less" business environment. Fewer resources, changing motivations, virtual employees, and global workforces are just a few of the challenges leaders face as they attempt to meet ever-increasing workplace demands. In this course, leaders learn the skills they need to address these challenges, gain the commitment of team members, develop individual skills and abilities, and enhance the overall capability and capacity of their teams and, ultimately, the organization. Leaders learn to identify the tasks they need to delegate, select the most appropriate individuals, assess capabilities and commitment, and plan the delegation discussion including the level of decision-making authority, amount of support, and methods for measuring and monitoring the delegation. This class is part of the Business Leadership Certificate. The on-campus course is approved by HRCI for 3.5 hours.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
90782 002 M------ 05:30-09:29 PM 02/23/15-02/23/15 RC 145 Hopkins G 16 of 16
90813 003 -T----- 01:00-04:59 PM 04/28/15-04/28/15 RC 146 Anderson K 13 of 16

XBZ 2305 - Driving Change

This course helps leaders implement change in the workplace so they can avoid the problems that plague 70% of failed change initiatives. Driving Change provides the skills and resources leaders need to accelerate the process of implementing change with their team members and to create an agile work environment where people are more open to change. Leaders will learn how to use three Change Accelerators to turn resistance into commitment and inspire team members to take ownership of change. This class is part of the Business Leadership Certificate. The on-campus course is approved by HRCI for 3.5 hours.

CEU Hours: .4

Contact Hours: 4

 
CRN Days Time Date Location Instructor Seats Open
90767 001 ---R--- 01:00-04:59 PM 01/08/15-01/08/15 RC 146 Anderson K 13 of 16
90807 002 M------ 05:30-09:29 PM 04/13/15-04/13/15 RC 175 Lane G 16 of 16

Macintosh

XCMC 1000 - Mac: OS X Introduction

Get started with Mac OS X, and take control of your computer. The best way to become comfortable working with your computer is to learn about the operating system. Explore the basics as you do just that in this introductory class. We'll explore the user interface, and use the Finder to manage our documents and files. We'll explore how to control the Mac using Preferences, and how to start and run software programs. The class concludes with an introduction to the included software on Mac. Class textbook included in course fee. Textbooks distributed in first course meeting.

CEU Hours: .7

Contact Hours: 7

Course Outline

Examining the Mac OS X Work Environment
1.	Start Up the Computer
2.	Use the Mouse
3.	Navigate in Mac OS X
4.	Customize the Dock

Organizing Information
1.	Explore the Mac OS X File Structure
2.	Manage Folders
3.	Set Finder Views
4.	Set View Options

Customizing Your Work Environment
1.	Set Finder Preferences
2.	Set the System Preferences
3.	View Document and Folder Information
4.	Create Multiple User Accounts

Using Applications
1.	Create a TextEdit Document
2.	Edit a Document
3.	Format Text
4.	Print and Quit
5.	Work with Multiple Applications
6.	Use the Classic Environment

Managing Storage Space
1.	Determine Memory and Storage Capacity
2.	Organize the Hard Disk
3.	Use Removable Media

Using Advanced Techniques
1.	Use Advanced Finder Skills
2.	Use Advanced Icon Selection Techniques
3.	Search for Files and Information
4.	Get Help Using the Mac Help Window
 
CRN Days Time Date Location Instructor Seats Open
90358 001 ----F-- 08:00-03:59 PM 01/09/15-01/09/15 RC 245 Faculty 8 of 10
91336 002 ----F-- 08:00-03:59 PM 05/22/15-05/22/15 RC 245 Faculty 10 of 10

XCMC 1001 - Adobe Acrobat Fundamentals - Mac

Explore the basic features of Adobe Acrobat. Learn how to navigate and organize PDF documents and create a PDF document from within Acrobat. Modify PDF content by rearranging, editing, and formatting existing text; and by adding headers, footers, watermarks, and backgrounds. Insert multimedia content, including audio, video, and flash files, add bookmarks and links, and improve accessibility in a document. Manage security issues by using password encryption and digital signatures and explore document review techniques, including the use of comments, markups, and automated reviews, such as Page View Sharing and Collaborate Live. This class can also be taken as part of the Adobe Acrobat Certificate. For details visit our web page.Class textbook included in course fee. Textbooks distributed in first course meeting. Prerequisite: Comfortable using OS X, keyboard, and mouse.

CEU Hours: 1.4

Contact Hours: 14

Course Outline:

Getting started
1)	The Acrobat environment
2)	Advanced navigation
3)	Finding text
4)	Organizing PDF documents
5)	Getting help
6)	Setting preferences
Creating PDF documents
1)	Printing to PDF from any application
2)	Acrobat PDFMaker
3)	The Create PDF commands
Modifying PDF documents
1)	Moving document pages
2)	Modifying content
3)	Moving PDF content to other programs
4)	Adding multimedia
5)	Optimizing PDF file size
Document navigation tools
1)	Working with bookmarks
2)	Working with links
PDF accessibility
1)	Accessible documents
2)	Accessibility in the Acrobat environment
Document security
1)	Password protection
2)	Digital signatures
3)	Encryption certification and security envelopes
4)	Adobe LiveCycle Rights Management ES encryption
5)	Password and certificate security policies
Document review techniques
1)	Document reviews
2)	Reviewer tools
3)	Managing comments and markups
 
CRN Days Time Date Location Instructor Seats Open
90359 001 --WR--- 08:00-03:59 PM 03/25/15-03/26/15 RC 245 McAtee R 7 of 7
91337 002 --WR--- 08:00-03:59 PM 07/29/15-07/30/15 RC 245 Faculty 7 of 7

XCMC 1002 - Adobe Acrobat Advanced - Mac

Build on the fundamentals taught in Acrobat Fundamentals. Learn how to produce high-quality PDF documents for press and discover geospatial data in a PDF map. Explore prepress techniques, including color management, proofing and converting colors, color separations, managing inks, trapping, and transparency flattening. Use the Preflight feature to test and convert a document to comply with print provider requirements or ISO 9000 standards, such as PDF/X, PDF/A, or PDF/E. Create interactive forms using both the Form Editor and LiveCycle Designer ES. This class can also be taken as part of the Adobe Acrobat Certificate. For details visit our web page.Class textbook included in course fee. Textbooks distributed in first course meeting. Prerequisite: Acrobat Fundamentals or comparable knowledge.

CEU Hours: 1.4

Contact Hours: 14